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▶ Video account attention cross-border navigation It is learned that the Shenzhen Municipal Bureau of Commerce has recently introduced relevant support policies for cross-border e-commerce, including an incentive program for cross-border e-commerce professional service companies. It is understood that the annual growth rate of cross-border e-commerce professional service business revenue in 2019 and 2020 will be no less than 20%. According to relevant documents, the Shenzhen Municipal Bureau of Commerce will select and award 1 million yuan to eligible cross-border e-commerce service companies. This is undoubtedly a huge benefit for the majority of cross-border service companies, and to a certain extent it also demonstrates the official recognition and encouragement of the cross-border e-commerce service industry. However, there are currently a mixed bag of service providers in the cross-border market, and the operations of many companies and agents are extremely irregular. There are even frequent reports of negative news about service providers running away or going bankrupt. Recently, a seller revealed that a tax company in Shenzhen is suspected of running away, and thousands of companies will be affected. What exactly happened? ▲ The picture comes from the seller communication group A VAT company is suspected to be closed and the salesperson has disappeared According to a seller, he had handled the European VAT declaration business on behalf of this company and everything had gone smoothly before. However, recently , the company's salesmen seemed to have disappeared, not replying to messages and without any notification. In addition, many sellers that the company has served have reported this problem. After paying the money, their business has been stagnant, and now even the company's employees cannot be contacted. According to industry insiders, it is estimated that more than a thousand companies have handled VAT business with this service provider, but now the company has encountered problems and there are rumors that it will run away. Later, a seller went to the company's address, only to find that the company was empty, the door was closed, and there were only a few large cardboard boxes at the door, as if it was a "ghost city". ▲ The picture comes from the seller communication group In addition, it was learned that the company's disappearance seemed to have been foreshadowed. On many social platforms, sellers could be seen posting negative reviews and complaints about the company. "Amazon detected that the tax number was invalid and temporarily closed the German site. The relevant personnel did not respond or explain." ▲ The picture comes from Zhihu "We have been unable to declare UK VAT since the fourth quarter of 2020, and we have been hiding the truth." “I purchased the tax number from the service provider, but when the goods were about to arrive at the Amazon warehouse, the account was suspended.” At the same time, some insiders said that the company seemed to have been prepared to run away a long time ago. First, the company replaced all sales staff with new ones, then harvested the last wave of agency fees by various methods, and then disappeared. ▲ The picture comes from Zhihu According to a seller, although the relevant personnel of the company had been contacted a few days ago and promised to solve the problem for the seller later, the company has now started to lose contact again. No matter whether the seller sent a message or made a phone call, he received no response. Chaos in the service provider industry: frequent fraud and absconding incidents Coincidentally, recently, some sellers revealed that they were cheated by a cross-border training institution. This training institution is similar to the above-mentioned company in that it disappears after collecting the money and turns a deaf ear to the students' problems and needs. It is understood that the training institution charges 11,800 yuan per person, but has failed to fulfill its teaching commitments. Instead, it only provides low-quality teaching videos, random responses from instructors, and incorrect operational guidance. What’s worse is that the products that the instructor asked the seller to upload were all at risk of infringement, which led to the seller’s store being blocked and receiving a letter from a U.S. lawyer. After all this trouble, the seller not only lost more than 10,000 yuan in training fees, but also lost the registered store, not to mention the subsequent operation and monetization. Similarly, a few days ago another seller also complained in the seller group: Shanxi ** cross-border, specializing in cutting leeks and defrauding the money of ordinary people. It was learned that the service provider lured novice sellers into the industry by posting Amazon-related videos on a certain audio platform and charged high training fees. After the sellers had been in contact for a period of time, they realized that they had fallen into a scam and that the training fees could not be returned to their pockets. ▲ The picture comes from the seller communication group In fact, such cases occur in the cross-border circle every year. Take this year for example, there have been many incidents of service providers running away and defrauding sellers. In April this year, a piece of news about "Yiwu freight forwarder went bankrupt and sellers had to pay money to redeem goods" went viral in the cross-border circle. Words such as "freight forwarder went bankrupt", "ran away with money", "huge debts", and "goods worth over 100 million yuan" were heartbreaking.
In June, news broke in the industry that a Shenzhen intellectual property company was found to be a fraud by the US Intellectual Property Office, and all US trademarks represented by the company would be invalidated.
At the end of June, it was reported online that a freight forwarding company was reported by real name and owed nearly one million yuan in fees. A large amount of goods was facing destruction, and the sellers had nowhere to protect their rights.
In September, sellers revealed that hundreds of sellers were deceived by employees of a Guangzhou company and were cheated out of up to 1 million yuan after signing up for training courses.
Looking back at the news about these service providers and companies running away and going bankrupt, it is not difficult to see that the ecology of the cross-border service industry is still in chaos, with endless routines and scams that are hard to guard against, and all of these will ultimately be paid for by the sellers. Even if these bad service providers are exposed, it is harmless and they can continue to make money by changing their identities. Therefore, sellers must be careful when choosing service providers to cooperate with, conduct multi-faceted inspections, and pay carefully. At the same time, we also hope that the cross-border service industry can be more sincere and less formulaic, and work together to maintain the valuable industry ecology.
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