What is Qianbao Payment? Qianbao Payment Review

Qianbao is one of the earliest companies in China to engage in online payment collection business. Qianbao is an excellent payment company that has obtained the Internet payment license and POS acquiring license certified by the central bank, and specializes in providing foreign trade payment collection solutions.

About Qianbao

Chongqing Qianbao Technology Service Co., Ltd. (Qianbao for short) is one of the earliest companies in China to engage in online payment collection business, specializing in providing foreign trade payment collection solutions. Qianbao is headquartered in Chongqing and has more than 1,000 employees nationwide. Its service scope covers large and medium-sized cities such as Beijing, Shanghai, Shenzhen, Guangzhou, as well as Hong Kong and Macau. In December 2011, Qianbao obtained the "People's Republic of China Payment Business License" issued by the People's Bank of China, also known as the "third-party payment license", which means that Qianbao's business has officially been recognized and supported by national government departments.

Products and Services

In 2013, Qianbao's core competitiveness has been upgraded from the tactical level to the strategic level. We provide a richer product line than other competitors - including more than 20 payment methods including credit cards;

Partner banks and regions

Currently, Qianbao’s partner banks include Standard Chartered Bank, Wing Hang Bank, Bank of China, Nanyang Commercial Bank, etc., covering countries and regions such as China, Hong Kong, the Philippines, and Europe; its partner third-party payment companies are spread across Europe, Australia, and South America, covering more than 25 different countries.

Frequently asked questions

A: Will Qianbao charge a transfer fee when settling accounts with merchants?

Q: There are two situations:

a. When using the domestic credit card channel, as long as the settlement conditions are met, the transfer fee during settlement will be borne by Qianbao and will not be charged to the merchant.

b. If you use the Hong Kong credit card channel and meet the settlement conditions, if the settlement is made to a Hong Kong bank account, a transfer fee of US$50 will be charged.

A: How to become a Qianbao contracted merchant?

Please contact Qianbao's sales staff first and provide relevant application materials according to the selected product. Qianbao's sales staff will be responsible for all work from application to channel opening. After the channel is opened, the sales staff will send the contract with Qianbao's official seal back to you, and you will become a Qianbao's contracted merchant.

A: How is the refund processed? Is there any handling fee?

Q: The consumer submits a refund application to the merchant, and the merchant submits a refund instruction in the background. During the refund operation, we do not charge a refund fee, nor do we refund the fee charged during the deduction process.

A: How does Qianbao manage and control payment risks?

Q: Qianbao has introduced the internationally leading risk control system - the AFS anti-fraud system. Combined with Qianbao's years of risk control management experience, it has formed a complete risk control management process and a credit card fraud blacklist database.

A: I want to pay Qianbao. What are the methods? Is it reliable to pay Qianbao?

Q: There are two methods:

a. Bank remittance, check, cash, etc., suitable for new merchants to apply and old merchants to pay;

b. If you are already a contracted merchant of Qianbao and the funds in your Qianbao account are greater than the funds you need to pay, you can perform an internal deduction operation. Fill out the corresponding internal deduction application form and send it to Qianbao customer service staff for operation.

Qianbao is a formal company that has obtained a third-party payment license issued by the People's Bank of China. Qianbao is directly led by the People's Bank of China and needs to report to the People's Bank of China every month. Qianbao has specific regulations on fees and refunds. Depending on the product, please consult Qianbao's sales or customer service staff for more detailed information.

A: What is a blocked transaction? How do Qianbao's risk control system and payment system work together?

Q: Orders that are directly blocked by Qianbao's risk control system and have not entered the payment system and submitted to the bank are called blocked transactions. Qianbao's risk control system is at the forefront of transactions. Only orders that have passed the risk control system and are considered safe can enter Qianbao's payment system and be sent to the bank to complete the transaction. Therefore, there are two situations in which a transaction cannot be paid successfully: one is a blocked transaction, which is generally a high-risk transaction; the other is a normal transaction that has passed the risk control system and entered the transaction system. For the specific reasons for the failure, please refer to "What are the main reasons for credit card transaction failures?"

A: What bank cards does Qianbao Payment Platform support?

Q: Credit cards with VISA/MasterCard/JCB Logo issued by all banks around the world.