Asian sellers who always pay attention to Amazon news know that some time ago, in June 2024 .

There have been numerous issues in the Amazon circle caused by coupon bugs, which resulted in the overlap of purchase discounts or social promotion media codes set by operators with expired coupons, causing huge losses to the company and operators!

The reason is that there is a bug in Amazon's coupons, which caused them to suddenly become effective. For details, please refer to this article previously published by Zhaodanmao: Amazon BUG! Expired coupons were restored, clearing out 1 million goods!

Amazon may have finally heard the voices of sellers and recently launched a double insurance confirmation feature to prevent coupon duplication!

The background has been updated with double insurance function

In the Amazon seller circle, what operators fear most is those careless "discount stacking" operations, right? That is simply the beginning of a huge loss! If you are not careful, you may trigger the "zero-dollar purchase", causing the inventory to be emptied in an instant, resulting in heavy losses!

However, Amazon has finally launched an insurance feature to prevent such catastrophic mistakes! 🔍

This time, Amazon launched a manual setting feature where sellers can choose whether to allow coupons and other discounts to be stacked.

Just select [Do not overlap] when creating coupons or promotions in the background to avoid overlapping of different promotions and thus reducing profits! 🎯

👉 Let’s take an example to illustrate:

1. Assume that you set up a 10% discount coupon and a 20% discount promotion for the same ASIN, and both have the same validity period. If you select [Allow Overlap], the customer will enjoy a 30% discount at checkout (10% + 20% = 30%)

But if you select [Do not allow overlapping], the customer will only enjoy the 20% discount (the higher of the two)

2. If you are participating in Prime, Bargain, Outlet or Flash Sale, be extra careful! Even if you select [Do not allow overlapping use], these activities will still be combined!

Because this new feature currently only applies to coupons and "discounts" or "buy one get one free" promotions, sellers should still pay more attention to avoid falling into the trap! 💡

In short, everyone must master this new function to avoid unnecessary losses due to operational errors. After all, in the peak season, profit is king! 💪

What if you are really unlucky enough to encounter a zero-dollar purchase? ( Even the latest features above can’t protect you🤣 )

If you encounter this problem, you must cancel it in time, otherwise the longer it takes, the harder it will be to cancel. You must mobilize resources to cancel it as soon as possible. Once Amazon has delivered the items, it cannot be canceled. Only pending orders can be canceled.

Here are 3 carefully compiled methods for you to cancel orders, save them now!

The first method: find a payment manager or a transparent plan manager to cancel the order.

The current paid manager service has been upgraded. Starting from 2024, the fee is US$700 per month + 0.03% service fee (calculated based on the previous month's turnover). Although the fee seems high, it may be your "life-saving straw" at a critical moment! For inquiries about off-site promotion and celebrity video services, please contact customer service: FLA66668888

If your order volume is large and the loss is serious, you can ask them to help cancel it first, and the contract and payment can be handled later💼💸.

The second method: contact a reliable service provider.

There are also professional service providers on the market that can help cancel orders, and the price is about US$6 per order.

Some service providers may charge according to the number of products in the order. Be sure to ask this in advance to avoid being cheated!

You can weigh it based on your order volume and losses to see if it is worth it.

The third method: find the investment manager to cancel the order.

This method is particularly suitable for new stores or new accounts.

Usually, new accounts will have certain support policies in the first year. You can explain the reasons for cancellation in detail and ask them for help.

This method has low cost and high success rate, which is very suitable for small sellers who are just starting out👏.

These three methods have their own advantages. You can choose the most suitable method according to your actual situation. It is better to be prepared. I wish everyone can successfully solve the problem of order cancellation!