The ultimate trick for urging Amazon to put its goods on the shelves, proven to be effective!

Dear sellers, have you been overwhelmed by the Amazon warehouses during the peak season recently?

Especially because of the recent peak season, Amazon warehouses often fail to put FBA products on the shelves after they arrive at the port due to warehouse overflow or other reasons. This seriously affects the timeliness and even causes the link to be out of stock! Don't worry, I have compiled some methods to speed up Amazon's listing.

To put it simply, open an English case. Although the customer service response will be more official, using several methods in rotation can still be effective. I have personally tested it and it works!

1. Check the status of shipment in time📦

It is recommended that you check the status of the shipment in time and confirm the logistics information with the freight forwarder. We usually start urging 3 days after the shipment arrives at the warehouse, and the specific time can be determined according to the actual situation.

2. The goods have been shipped but not shown as delivered

If the shipment status is "shipped" but not yet "delivered", you can call the Chinese customer service and ask them to verify the status of the shipment. After confirming that it has been delivered, ask them to update the status of the shipment from "shipped" to "delivered".

3. Demonstrate speaking skills

Some customer service representatives are unwilling to make changes, and they will explain that this is an update from the US. This is when you need to show your speaking skills! For example: "I asked the Chinese customer service to update another shipment a few days ago. Could you please take another look? Because we are a seasonal product, if it continues to be out of stock, it will have a great impact on us. I hope you can help."

🎯 Method 1: Buyer ID to contact customer service

A. One of the wonderful uses of the buyer account is to use it directly to contact customer service. You can pretend to be an ordinary buyer and tell the customer service that you think this product is very good, but the delivery time is too long, and ask when it will arrive. Because the platform pays great attention to the buyer experience, they will give priority to this kind of feedback!

B. If you find that the reserved quantity of the product is too small, you can also use the buyer's account to urge the front desk customer service. Say that you want to purchase in large quantities and need the product to be put on sale as soon as possible. In this case, the customer service will also try to speed up the processing!

🎯 Method 2: Use the regular method of the seller account to urge customer service

Contact Amazon customer service in the evening using an English case, explain the situation directly, attach your shipment ID and ASIN, and earnestly ask them to speed up the process.

🎯 Method 3: Request re-measurement through the seller account

You can open a case and tell Amazon customer service that the shipping fee of your product seems to be calculated incorrectly, and ask them to remeasure the volume and weight of the product. Because Amazon warehouses generally do not take the initiative to measure products that are out of stock, they will give priority to your request!

A. Case Chinese meaning:

B. English template:

C. Tips: If you used a larger package when measuring the product before, and later improved and reduced the volume, you can ask Amazon to measure it again. After confirmation, Amazon will compensate you for the overcharged delivery fee!

🎯Method 4: Report the wrong label and let Amazon help you "check"

You can open a case to tell Amazon and ask them to unpack and take photos for you! In the case, explain that you suspect the product is mislabeled and want Amazon to reserve it for inspection. Since this type of problem is more urgent to handle, and they will give priority to it when there is no stock, so your goods can be put on the shelves quickly!

🎯Method 5: Open an English case in the name of seasonal products

This method should not be too limited. It is not only applicable to obvious seasonal products, but also to ordinary products with some side effects. Sellers should learn to open their minds! The case time is selected in the evening, when the English customer service is online.

A. Case Chinese meaning:

B. The following is an English case template written in GPT:

C. Case path:

[ Help] - [Investigate lost or damaged Amazon logistics inventory] ( Although there is no loss or damage, you can open a case through this path, no problem) and then wait for the reply.

Sellers can try the above methods in turn. If one method doesn’t work, you can try another method. For example, some sellers urged the product to be put on the shelves directly, and the customer service gave an official reply. Then I applied for a size remeasurement the next day, and a miracle happened on the third day, and the product was put on the shelves!

Of course, these methods are not 100% effective. They can only speed up the warehouse processing of your products. There is no guarantee that your products will be available the next day after the case is opened, but it is worth a try! Because the customer service who connects with your needs is human, and the customer service who is in a good mood may speed up the listing process for you!