Different from the domestic consumption concept, Europeans and Americans do not have the same resistance to second-hand and refurbished goods as in China. This has also created a mature and developed second-hand market in their country, and the same is true for e-commerce platforms (even many famous platforms started out as second-hand transactions, such as eBay). However, refurbished sellers on Amazon are now facing a new policy blow - unapproved refurbished products will be completely removed from Amazon on January 16, 2019. Although the proportion is quite small, second-hand and refurbished products are also one of the ways for sellers to get rich. Amazon will not completely cut off the sellers' financial resources. If you still sell refurbished products after this time, you must participate in Amazon's Amazon Renewed Program All products on Amazon Renewed must be tested and certified to be in working order and look like new. Only sellers who maintain high quality and performance standards are allowed to sell Certified Refurbished, used, and open-box items. — — Amazon Seller Support Everyone knows why Amazon cut off the refurbished products and pushed the Renewed plan. It is to rectify the refurbished product market and ensure the customer experience when purchasing refurbished products. Therefore, the requirements of the Renewed plan are also quite demanding. Let’s take a look at the official participation conditions. The Renewed program not only requires refurbished products to undergo professional repair and cleaning to ensure that they look like new products and provide a warranty of more than 90 days, but also has strict standards for sellers' store performance, and the ODR (order defect rate) must be kept below 0.8%. Although the conditions and standards are very high, I believe that this will not stop sellers from making money from refurbished products. Here are some tips for those who want to apply for the Renewed program. 1. Generally, the review will be completed within 7 days, and the review result (pass or fail) will be notified after the review is completed. If you fail, it doesn’t matter. You can still submit the application after improving the non-compliant parts. 2. Currently, there is no additional fee for the Amazon Renewed program. At the same time, stores in joint sites need to apply separately, such as the US and Canadian sites. However, the "used/second-hand" that our general sellers may use is not affected by this policy, and second-hand products can still be sold on the original standard ASIN. |
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