Sad! iPhone 12 phone cases were removed from shelves! A large number of sellers were tricked by Putian Best Seller...

Infringement issues occur every year, especially during peak seasons. Recently, a large number of sellers have been affected.

After the iPhone 12 came out recently, although many people complained about the color difference, it was sold out online and offline. Many cross-border sellers also followed the trend and launched a large number of iPhone 12 phone cases. They never thought that they would receive a warning from Amazon before they made any money and their accounts were directly frozen.

Recently, many sellers reported that a large number of iPhone 12 phone cases were removed from the Amazon.com due to suspected infringement of intellectual property rights. The emails received by the sellers are as follows:

Some sellers have received infringement notices on several accounts, but have not received any response after contacting customer service. Some sellers have even been arrested before uploading pictures or delivering goods to Amazon...

Some sellers tried to modify the links and put them on the shelves after adding compatible words, but they still showed infringement. However , the Best Seller used some kind of black technology to quickly restore the links, leaving a large number of small sellers still anxiously spinning in the same place.

In this regard, some sellers speculate that the presence or absence of compatibility words is not the key point, although Amazon’s official email reminds sellers: “For compatible products, ASIN must reasonably use compatibility words (e.g. “ compatible with iPhone ”). Sellers are requested to modify and add compatibility words.”

Some sellers also think that it is Amazon's system that is messing up. This seller said: "I have 22 listings that infringe. They are all unbranded mobile phone cases and tempered films. Not only iPhone 12 , but even Xiaomi mobile phone tempered films and Huawei mobile phone tempered films have been judged as infringing. I didn't write the brand, and I haven't been complained about. They inexplicably mentioned my product brand. The account health of the US site is already at risk . There is really no logic when the Amazon system goes crazy."

However, more sellers said that when iPhone 12 was not yet on the market, the link became a dog because of the word iPhone 12 , and they found that other models of Apple phone cases were not affected, and those with certification and authorization did not have any problems. So iPhone 12 may be a sensitive word that caused the link to become a dog .

Therefore, sellers should try to delete relevant sensitive words, submit for review and try to restore the link, contact customer service as soon as possible to speed up the process and avoid being affected by the peak season and affecting the listing traffic.

Peak season is a critical node for sprinting the annual performance. However, during this special period, some cross-border e-commerce sellers encountered bad things. The public model products that had been selling well were suddenly sued for infringement, and the account became a state of being inactive on the front desk and available for sale on the back desk.

At first, they thought it was just malicious competition, but soon the sellers found that it was not that simple. Eight sellers in a small category were complained about. After checking, they found that it was the same Best Seller who made the malicious complaint.

What's even more ridiculous is that the reason for the complaint was that the title copyright was infringed. ( The top 100 basically all use this combination of titles)

(Top 100 basically all use this combination of titles)

We had originally hoped that these hard-crafted listings would boost our full-year performance, but now all that has gone to waste. Amazon’s road has been too bumpy.

Soon a seller said he had a similar experience: "You and I are probably not in the same category. We are also experiencing a large-scale dog-changing situation. I really want some big guy to systematically explain how to prevent similar situations."

Some sellers also said that they must fight back when facing malicious complaints. "If the other party is making a malicious complaint, you should join forces with the sellers who are being bullied and write an email to the complainant. You can either reconcile or attack his store. After placing an order, you should refund the order and give a bad review. You should complain about the poor quality of the product and the harm it causes to your body. The more you suppress yourself, the more you will have no chance of turning around. You must fight back!"

At this time, a seller lamented: "There are problems everywhere when doing business on Amazon. In the end, it's all in tatters. The era of making big money in the wind is over. Come on, workers!"

(Some of the materials in this article come from the Zhiwubuyan community)