Rampant! Freight forwarder threatens seller: "I will destroy your Amazon store!"

Rampant! Freight forwarder threatens seller: "I will destroy your Amazon store!"

Some sellers concluded that in the cross-border e-commerce industry, the platform is always the biggest winner, followed by consumers, then domestic freight forwarders and other service providers, and finally sellers. Are cross-border sellers, who are self-deprecatingly called living at the bottom of the food chain by many sellers, really living such a humble life?


Indeed, sellers are often threatened by freight forwarders, seller followers, and buyers. Especially when sellers are threatened by freight forwarders, when you type the two keywords "freight forwarder" or "logistics provider" in major forums, the following two contents are often the most common:

1. Find a reliable freight forwarder/logistics provider to cooperate with;
2. I was cheated by an unreliable freight forwarder/logistics provider again.


Recently, another seller said that he was threatened by the freight forwarder, " If you don't pay, I will kill your store " happened again...



The freight forwarder threatened to kill the seller's store

The seller said angrily:


On November 3rd, I shipped out 45 pieces of goods. I was out of stock at that time and needed to issue a red order urgently. I asked for quotes from the freight forwarder early in the morning and wanted to ship the goods by express delivery as quickly as possible. So when I asked for quotes, I also asked about the express delivery price, not sea or air freight.


The seller wanted the goods to be delivered as quickly as possible, and when he asked for the price before delivery, the freight forwarder assured him that the goods would arrive directly on the next flight . He believed them, so he gave them the goods.

The next day, November 4, the freight forwarder said that it could not deliver the goods and had to change to other channels. The price quoted to him also increased by 20 yuan. After consulting other freight forwarders, the seller asked to take the goods away, but the freight forwarder called him at first to persuade him to relax and take the flight tomorrow. He believed it, but in the end, the freight forwarder sent the goods by air .

The seller asked many times during this period, but the freight forwarder refused to give a positive reply and repeatedly ignored his information.

As the saying goes, a guilty conscience is the beginning of a thief's heart. This saying is very appropriate for this freight forwarder. He tried every means to retain the goods before delivery, but ignored them after delivery.


In fact, there are generally two reasons for this kind of reaction from freight forwarders:

1. The freight forwarder is really busy and has no time to reply to messages, but the probability of this happening is very small;

2. The freight forwarder did something wrong and does not want to face the seller. What happened to the seller is the second situation.


Because the seller asked about the price of express delivery, he thought the freight forwarder had sent him express delivery. Unexpectedly, the seller's 45 pieces of goods took a month to arrive. When the seller asked whether it was shipped by air or sea, the freight forwarder said it was shipped by air. As for why it was so slow, the freight forwarder replied that it was due to the riots. But before the goods were fully delivered, the freight forwarder came to ask the seller for money .


The way the freight forwarder asked for payment from the seller was also shocking. They directly said that the goods would be seized if the seller did not pay . Then they said that they had notified Federal to seize the goods and would take the goods from Federal to their warehouse and would not help the seller deliver them.



The seller said that because the cooperation was based on cash on delivery , and the price agreed upon was for express delivery, but it took nearly a month, so it was unreasonable for them to ask for payment based on the express delivery price.


The more terrifying thing is yet to come, because the seller accused the freight forwarder in the WeChat group of not responding to messages, being very unscrupulous, charging the express price but sending the goods by air. That night, the seller received a threatening text message from them, saying that they would destroy the seller's store .



The seller’s bank account was then frozen ( freezing a bank account does not require a password, only the card number, name and ID card are required. Because the seller had sent the ID number to the freight forwarder, the freight forwarder took this approach ).



When the price was discussed later, the seller refused to pay according to the express price. The freight forwarder threatened again, “Don’t think you are far away from us. We know your address, we have your Amazon account, and we have the Amazon label. If your Amazon account goes down, don’t come to us.



After this happened, the seller couldn't help but complain to the editor, and hoped that the editor would post it to let more people know. Considering that the freight forwarder would retaliate against the seller later, the seller also said that if there is a freight forwarder who asks the service provider to give a bad review, don't accept the order, don't let this bad guy continue to make trouble and pollute the cross-border business.



Unreliable freight forwarder leaves sellers with two years of deep pit

Coincidentally, another seller complained to the editor that he was cheated by the freight forwarder.


I have a product on my UK site, and I have been selling it for 2 years without any follow-up sales. Suddenly one day, a follow-up seller in the UK was selling it at a price 0.02 pounds lower than mine. What's even more infuriating is that the follow-up product was the one I had shipped, and the label was exactly the same, but the other party just printed his own label and covered the original label.


The seller said that this situation was caused by a mess left by a freight forwarder he had worked with two years ago. According to the seller, he found a freight forwarder two years ago to send hundreds of boxes of goods to the UK, which were eventually inspected by British customs. After two weeks of trouble, the customs finally released them.


I thought I could happily sell the goods, but I got this news: because the goods were stored in the customs warehouse, the customs required the freight forwarder to pay hundreds of thousands of euros in storage fees . The cost was too high and the freight forwarder could not afford it, so he decided to give up the goods and compensate the seller accordingly.


What I never expected was that this batch of goods was actually bought by a British man from the customs at auction, and then he turned around and started to sell it . I was really speechless!

Many people think that only freight forwarders/logistics companies will cheat sellers. In fact, when service providers become ruthless, they will also speak harshly to sellers.


The service provider has a harsh message for sellers: Don’t stock too much goods during the peak season!

According to feedback from many sellers, once they come into contact with bad service providers, their accounts will begin to have continuous problems .

Recently, a seller said that he had posted several product reviews on a review service provider. At the beginning of the conversation, the other party was full of "sincerity", saying that their reviewers were absolutely safe and there was no risk. However, as soon as the reviews were posted, the seller was targeted by the platform and his store was directly blocked. The seller was so angry that he refused to return the money. At this time, the service provider began to post many 5-star feedbacks on the feedback page.

There are also sellers who originally did real-person reviews through intermediaries, but the buyers posted direct reviews. At this time, the intermediary actually said that he was not responsible for this matter, and threatened that if the seller did not return his money obediently, he would continue to post bad reviews to ruin the seller's store .

In fact, after some unscrupulous service providers target sellers, they use far more torturing methods than just giving bad reviews. According to a seller, a certain unscrupulous service provider complained about them once a week, and used different buyers' email addresses to complain. What made the seller feel helpless was that less than a week after the account complaint was returned, the service provider complained about them again using a different email address. At the same time, the service provider also left a meaningful and cruel message: Don't stock up too much during the peak season!


At the same time, incidents of pranks by peers have long become a routine operation in the cross-border circle. It can be said that the cross-border struggle history of many people is a history of blood and tears.

Alas, no wonder there is a classic saying in the cross-border seller circle, which vividly reflects the helplessness and sadness of sellers: "If I am guilty, please let the law punish me, and don't let these freight forwarders/logistics providers/service providers/peers dig holes to harm me."


(Source: Maiwen)


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