Amazon experts share the latest solutions to common operational problems

Amazon experts share the latest solutions to common operational problems



1. Unable to create a flagship store solution
Amazon has been pushing flagship stores recently, hoping that your brand advertising can be placed in flagship stores, so that you can form your own small closed loop. I guess that subsequent flagship stores may have a certain weight.
Many friends who have registered brands have found that they cannot create flagship stores, especially those who have registered multiple brands. This is because the product categories sold are not associated with the brands to which the flagship stores belong. You only need to send an email to the brand team and ask them to make the association internally, and generally there will be no problem.

2. How to deal with malicious orders from peers
Recently, some outrageous tricks have emerged: some sellers with self-maintained accounts, in order to control the review rate, do not have so many review-free orders to post, so they go against their conscience and randomly select domestic sellers' stores to place orders, and then pretend to be buyers, falsely claiming that the intermediary has run away, and demand a refund; in addition, there are also some peers who place orders maliciously.

If you encounter this kind of situation, you can directly take a screenshot of the message on the site, and then open a case to proactively record it; whether he leaves a bad review or complains, Amazon will help you resolve it and will also block his buyer account.

ps. If you and the other party are both new links, you may still find the other party's products in the related recommendations below (short listing date, fast accumulation of review rankings); you may also send the other party a review manipulation report

3. If the logistics shows that the goods have arrived, but they are not put into the warehouse for a long time
Think about whether you might have used thermal paper to label; the high temperature and humidity environment of long-term sea shipping, and the surface covered with tape, will cause the paper to fade, the label information to be lost, and Amazon will be unable to scan.

For safety reasons, try to print the barcode on the package and paste at least one A4 paper on the outer box label.
Some sellers have reported: For goods shipped by sea, it is best to use A4 paper for box labels, and then use adhesive strips on the outside. Then, it is best to stick 3 sheets, just in case; when the quantity is large, the cost of A4 self-adhesive + laser printing is too high, you can buy more expensive three-proof thermal paper, Norma thermal paper is good, it has been tested, and use Zebra thermal printers. You can also buy a label rewinder to use with a thermal printer, which will greatly improve your warehouse work efficiency.

4. Some suggestions for recent FBA logistics shipments:
1. Freight forwarders usually say that the time is calculated after the ship sails, not after the delivery.
2. The delivery time of West Coast U.S. address is indeed fast, but it does not mean that other addresses can also achieve the same delivery time.
3. Shipping price is not the most important factor. I think the most important thing is stability.
4. The delivery terms/payment periods, etc. are not unified in the market. We can discuss anything as long as we have quantity.
5. You can try to change the shipping address to a warehouse near your desired one, maybe there will be a surprise.
 
Feedback from sellers:
1. The shipping date is fixed, and the freight forwarder usually reports the delivery time after the ship sets sail, so if the goods are delivered before Thursday by sea freight, there will basically be space.
2. The port is in the western United States, so the price and timeliness of the western United States warehouse will have advantages. The tax-inclusive Haika is about 2 yuan cheaper than Haipai.
3. Stable sea transportation is the most important, so you must use a freight forwarder that loads its own containers.
4. Everything can be discussed as long as there is quantity.
5. Ont8, lgb8, lax9, these three warehouses have the cheapest Haika
Last but not least, the shipping address for new accounts has been changed to a place a few kilometers away from ont8. Basically, all the shipments are sent to ont8. It is useless to use the same address for old accounts. It remains the same as before.



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