What is Shopee? Shopee Review

Shopee is a leading e-commerce platform in Southeast Asia and Taiwan, covering Singapore, Malaysia, the Philippines, Taiwan, Indonesia, Thailand and Vietnam, and has offices in Shenzhen, Shanghai and Hong Kong, China.

About Shopee

Shopee is an e-commerce platform under the Southeast Asian listed Internet group Sea. It was established and headquartered in Singapore in 2015. In 2017, Shopee's GMV reached US$4.1 billion, a year-on-year increase of 258%, and the number of APP downloads in the region ranked first. Currently, it has more than 7,000 employees in Southeast Asia and China, making it a rapidly growing e-commerce platform in the region.

Shopee provides sellers with solutions such as self-built logistics SLS, minority language customer service and payment guarantee. Sellers can reach 7 major markets in Southeast Asia and Taiwan through the platform. Shopee creates a one-stop social shopping platform for buyers, creating a relaxed, pleasant, efficient and convenient shopping environment, providing a large number of cost-effective products, allowing buyers to browse, purchase products and share them instantly anytime and anywhere.

Currently, Shopee has 7 sites in Singapore, Malaysia, Taiwan, Indonesia, Thailand, Vietnam and the Philippines. Among them, Singapore, Malaysia, Taiwan, Indonesia, Thailand and the Philippines have opened cross-border seller services.

Shopee's key support policies for furniture categories

Entry requirements

1. The merchant is registered as an enterprise and has a legal business license;

2. The products meet national export requirements and local country import requirements;

3. Have certain e-commerce experience and the number of products should reach more than 200.

Domestic transit warehouse

Shopee has transit warehouses in East China, South China and Hong Kong. Sellers only need to pack the orders and send them to the transit warehouses via domestic express delivery (such as 3Tong and YTO). The platform will be responsible for transshipment to Southeast Asia and last-mile delivery.

To facilitate the Fujian sellers, the official recently set up a transit warehouse in Jinjiang City, Quanzhou to improve the delivery time and domestic freight costs of Fujian sellers.

The cities that have set up transit warehouses currently include: Shenzhen, Shanghai, Jiaxing, Jinjiang and Hong Kong.

Settlement process

Qualified sellers can apply for admission in 4 simple steps:

1) Log in to Shopee.cn official website and submit your application;

2) Provide company-related information and qualification certificates;

3) The Shopee investment manager will review the seller’s information;

4) Once the review is passed, Shopee will quickly open a store for you.

Platform Advantages

1. Efficient logistics: Lay out an efficient logistics network, deepen service quality, establish self-built logistics SLS, and solve cross-border logistics problems;

2. Safe and fast payment: Sellers can withdraw money through Payoneer and PingPong. The transaction is safe and fast. The platform pays twice a month, in the middle and at the end of the month.

3. Powerful management platform: The backend provides functions such as batch new products, order tracking, sales reports, etc., which can meet the store management needs in one stop;

4. Local customer service: The customer service team is highly localized, covering areas with minority languages. Currently, free customer service is provided to solve language problems;

5. Product selection recommendations: Provide product selection suggestions and operation information every week to help you gain a deeper understanding of the market, accurately select products, and easily create hot products;

6. API connection: connect to the mainstream domestic ERP, efficiently manage products and orders, and flexibly customize the backend system that best suits you.

Frequently asked questions

Q：Is there any charge for admission?

A: Entry here is completely free, there is no fee, you can apply as long as you have the necessary information.

Q: Can I join if I have a business license but no experience with other platforms?

A: No, you must meet the above conditions, business license plus other platform experience and products.

Q: Regarding the previous condition, do I need to apply for an import and export certificate?

A: Generally, any commodity that can be traded on domestic e-commerce platforms can be sold without the need for an import and export certificate, as long as it is not a prohibited item on the platform. As for whether you can sell certain prohibited items after obtaining a certificate, please consult your manager after you join.

Q：Can I purchase information to join?

A: The official prohibition on buying and selling data and account transactions. Once discovered, the account will be frozen immediately.

Q: How long do I need to wait after submitting the information?

A: Under normal circumstances, a staff member will contact you within 3-5 working days. Please pay attention to unfamiliar calls or emails.

Q: If the business scope on the business license is not the category you want to sell, will it have any impact?

A: It has no impact. As long as you have a business license, product supply and platform experience, you can open a store. There are currently no restrictions on categories for Shopee stores, but the government encourages sellers to operate in vertical categories.

Q: Can I reapply for a store license if I have already applied for one?

A: No, the official prohibition on opening duplicate stores is not allowed. If you want to open more sites or stores, you can apply to the original operations manager.

Q: Do I need to start selling products immediately after opening a store?

A: The first three months are the incubation period. If you don’t perform well, you will lose the manager’s support and it will be much more difficult to run a store in the future. So it is recommended that if you don’t have the staff to run the store for the time being, don’t apply for a store right away.

Q: Can I choose different transit warehouses based on the source of the product?

A: Currently the official statement is no. You can only ship to the transit warehouse in the city where you registered. However, this may be improved in the future (otherwise it will be inconvenient). Let's wait for official news.

More FAQs about entering Shopee

Development History

In 2015, Shopee launched in Singapore as a social-first, mobile-centric marketplace where users can browse, shop and sell anytime, anywhere.

-On October 28, 2015, Shopee Auctions was officially launched in Taiwan to enter the C2C e-commerce market, featuring the 30-second “snap and sell” feature.

-On April 17, 2017, Shopee Auctions began charging a 0.5% transaction fee and a 1.5% credit card transaction fee.

-On July 3, 2017, Shopee Auction launched a new "Shopee Mall" service to seize B2B2C business opportunities.

-On August 24, 2017, Shopee Auction was officially upgraded to Shopee Shopping.

-On March 14, 2018, Shopee launched the "Shopee 24h" shopping mall, announcing its entry into the B2C market and providing 24-hour fast delivery.