When an Amazon buyer leaves a bad review for a new product, many Amazon sellers feel very sad, because a bad review is very likely to cause product traffic to drop and sales to decrease. Negative product reviews have a huge impact on product sales. So, as a seller, how can you resolve negative reviews as soon as possible and how can you delete negative reviews on Amazon? Here we share our common methods of deleting negative reviews. 1. The service provider sends emails to delete negative reviews. Find the buyer’s email address through Amazon, and then send an email to the buyer requesting the review to be deleted. Note: A common mistake sellers make is to contact the reviewer through the Amazon messaging system. This is very dangerous because Amazon can see all the messages in its system. The right approach is to use tools to find the reviewer’s personal email or phone number and contact them outside of Amazon. 2. Contact buyers to delete negative reviews 3. The service provider directly deletes negative reviews There are some service providers that delete negative reviews on the market. They recruit software programmers to use high-powered buyer accounts to click Report abuse of negative reviews to achieve the purpose of deleting negative reviews. Of course, the success rate of this method is not 100%. If the buyer account that clicks REPORT has a high power, such as a PRIME member for more than one year, and has many successful shopping records, using them to click REPORT will definitely be the most effective. 4. QA pins negative reviews and uses a third party to provide a solution 5. Buyer show video explains the situation in response to negative reviews |
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