Breaking news! Amazon is going to label sellers with “high return rate” and “low conversion rate”

Breaking news! Amazon is going to label sellers with “high return rate” and “low conversion rate”

Zhaodanmao discovered a major new piece of news from Amazon these two days , which has a huge impact on Amazon sellers !

Because Amazon has officially launched a "high return rate" label, it will automatically mark some products that have too many returns.



1

The “High Return Rate” Label Is a Dog-Skin Plaster for Sellers



Once marked by Amazon, the front desk will display the label "High Return Rate". The full English name is "Frequently Returned Items". Once your product is caught, the order volume of this link will be at least cut in half!

Although Amazon has not officially announced it yet, it is definitely not groundless!

Below, Zhaodanmao will share with you the explosive news on foreign websites:

A. The return rate label is determined based on the last-in-first-out system. Amazon will calculate the average return rate of the product's subcategory. Products with a return rate higher than the average return rate of the category will be monitored by Amazon.
B. The bottom 25% of products with a higher return rate than the average return rate of the category will be labeled as "high return rate". The purpose of Amazon's move is to remind buyers to read the product reviews and detail pages before purchasing.
C. Of course, this label has additional conditions, which is that Amazon sellers must have delivered more than 250 units in the past 12 months. In other words, sellers who are too small will not be labeled because of the return rate problem. Products with large volume and high return rates are the most affected.

In response to the three important information points revealed on the website, sellers who have been working on Amazon for a long time should be more careful, because once your product is labeled with this label by Amazon, your listing conversion rate will definitely plummet and there will be no way to recover!

We can think from the perspective of foreign buyers. If your product main picture is very attractive, many customers will click in and prepare to click Buy Now, only to find the "high return rate" label at the bottom of the shopping cart.

Then the seller’s original strong desire to buy will be easily affected, and he will turn around and buy Similar items; by then you won’t know who to turn to when you cry!

Therefore, when you see this article, please be sure to share it with your friends, colleagues and bosses, so that they can pay more attention to the quality of the products, and also let the supply chain pay attention to it!

Because we all know that although the previous return rate had a significant impact, it would not be reflected so directly at the front desk.

At most, the products cannot be sold after the return, which affects the seller’s own profits; but now it directly affects the conversion. Without high conversion data support, even the most popular links will sooner or later be eliminated by the Amazon platform!

But in fact, Zhaodanmao found that there are traces of Amazon's change. In the middle of last year, Amazon also issued a new policy related to returns. It launched a signature confirmation function, which can theoretically reduce the return rate by 35% .

2

How to view the average return rate of the same category?



After sharing this, all sellers should first know clearly what the average return rate of their product category is. Once your product has a return rate lower than this average, you really need to be careful!
After reading this article, I believe many sellers will ask me how to check the return rate of a category?
Are you eager to know what level your product return rate is compared to the average return rate of similar products?
So next, Zhaodanmao will introduce to you how to query the average return rate of products in the same category:
Step 1: Log in to your Amazon account , select New Product Recommendations , and click View Recommendations .



Step 2: The page jumps to the " Category Analysis " page, and you can select the category we need to view in the " Filter Conditions ";



Step 3: After selecting the category, you can see the average return rate of this category below. You can filter and display the return rate data for 30 days, 60 days and 12 months . The return rate in different time periods is different. Generally, the overall return rate of the category will increase after a big promotion like Black Friday.


In addition to the return rate, you can also see the approximate return reasons for this category , and there are also data such as the number of sellers, the number of new brands, the number of ASINs, the number of new ASINs, etc. for your reference.


In addition, there is product category performance, including product demand and page views ;

When we analyze these data, we can understand the sales fluctuations of this category every month based on the fluctuations of the curve, thereby providing some feasible references for our next store stocking plan.

At the same time, it should be noted that when the return rate of goods in our store exceeds the average return rate of this category, we need to be more vigilant and think about and implement corresponding measures as soon as possible!



Zhaodanmao believes that regardless of whether the news is true or not, the message conveyed is that Amazon hopes to provide buyers with a better experience. At the same time, it is also reminding sellers that they should pay attention to product returns, because returns will actually affect our profit margins.

If you really accidentally make a product with a high return rate, Zhaodanmao suggests that you either improve it immediately or give up immediately, because products with such a high return rate will seriously affect your operations and leave you with no money. It is better to give up such a product as soon as possible and switch to another product!





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