Walmart is going crazy this time, sealing up accounts on a large scale!

Walmart secretly launched a Gatling attack!! A large number of sellers were affected!!

Just this morning, our cross-border Walmart in-depth communication group suddenly received a message from a student, saying that his account was suddenly deactivated , and there was no notification in the background. Performance is normal! ! No illegal operation! !

After seeing this information, many students checked their mailboxes and found that quite a few accounts had been banned . Some seller accounts were even strangled in the cradle just as they were getting started!

It can be said that this time Walmart blocked the account without any warning or email notification. This wave of operations is really surprising. Not to mention the account blocking without any warning or notification, Walmart officials did not give a reasonable reason and directly blocked the account without any notification. It is like starting a Gatling gun blind scan.

After seeing the news of the account being blocked, many sellers are checking themselves to see if they have violated any regulations. A large number of sellers are speculating on the reasons, causing panic.

NANA suddenly thought of something. Although it is normal for Walmart to block accounts, Walmart dealt with some accounts in a centralized manner some time ago! ! The reason is that after a customer placed an order, the seller also submitted logistics information, but! ! It was false logistics information, there was no goods, and even no shipment! ! So many customers complained directly after discovering it, and Walmart officially blocked a batch of accounts.

Do you think that's the end? No! Just before Walmart was about to seal the account, the seller took advantage of the time difference and withdrew all the funds in the account in advance, which meant that Walmart only sealed the empty account. Walmart sealed the account to get back the money lost by the customer. Now the account is sealed and the money is not back. They can only pay out of their own pockets. Of course, some sellers who did not have time to transfer funds in the future also had their funds sealed. Not only can they not enter the market later, but also all the efforts they made for the store account before are in vain. This kind of illegal operation is not advisable, it hurts others and yourself.

We all know that Walmart’s logistics solutions are divided into two types: one is WFS, and the other is self-delivery from overseas warehouses.

The centralized processing incident mentioned above is the use of the second logistics solution - overseas warehouse self-delivery. So Walmart blocked the account this time. NANA speculates that it should be because many sellers did not use the WFS delivery mode. There must be a similar case that happened again!!!

There is an old Chinese saying... Once bitten by a snake, you will be afraid of the rope for ten years. So Walmart started a large-scale crackdown, but many sellers who did not violate the rules were implicated.

Sellers who have not received any emails or have not had their accounts blocked should not count themselves lucky. After all, the targeting of Walmart’s large-scale account sweep is unclear, and many store accounts are very likely to be blocked. It will be too late to ask for countermeasures by then.

So how can the sellers affected now save themselves? Are they banned just like that?

When a product is removed from the shelves or an account is suspended, the seller can submit an action plan to Walmart to request the restoration of product sales or account sales permissions.

So how do you write an effective action plan?

We need to explain and clarify:

Knowing the reason why the platform dissed you, you should honestly repeat your mistakes at the beginning of the POA to show that you know where you went wrong. Knowing your mistakes and correcting them is the greatest virtue.

And write down your quick response to the problem, so that the customer service can see your speed of action. Let the customer service think that you are a responsible and reliable seller. The first impression is the most important, which determines whether the customer service will read on patiently or dismiss you after reading a few sentences.

Let the customer service know why such a problem occurred, what exactly did your store do, and whether there was any conspiracy? As a store seller, do you have the basic ability to investigate the problem clearly?

In explaining the reasons, NANA adheres to the principle of "making the reasons seem to be understandable and non-malicious." As for whether the reasons are true or "well-intentioned," everyone can figure it out for themselves.

This countermeasure can be divided into two types: one is a "temporary countermeasure" and the other is a "permanent countermeasure".

"Temporary countermeasures" refer to actions taken immediately to solve current problems or minimize the impact.

"Permanent countermeasures" refer to a series of improvement measures in various aspects to prevent the same problem from happening again in the future. When talking about your future plans and investments in Walmart, be specific and detailed enough. You can write about the following key points:

1. Management methods and process improvement

2. Emphasis on platform policies

3. Each countermeasure should have a specific time point