The sudden outbreak of this epidemic caught everyone off guard. From the initial domestic outbreak to the current global outbreak, it has been a torment for us cross-border sellers as we have been attacked from both domestic and international fronts. As the epidemic becomes more and more serious, some countries have suspended classes and some activities, and some serious countries have even announced city lockdowns. For example, Italy: the country is under lockdown, and has been under a nationwide lockdown until April 3; Spain has entered a state of national emergency and implemented a 15-day "lockdown" across the country. Although many people are "confined" to their homes, their purchasing needs will not decrease. They still have to eat and wear what they need to wear. The only difference is that the purchasing method has moved from offline to online. The surge in online orders has also led to delivery problems. When the epidemic ravaged European and American countries, Amazon Prime service was a nightmare. Amazon issued a notice last Friday saying: Some popular brands and "household essentials" products on the platform are out of stock, and it is also emphasized that Prime users may not be able to guarantee same-day and next-day delivery membership privileges for some time. According to foreign media reports, Amazon Prime deliveries are facing serious delays, errors and widespread labor shortages. Amazon can’t even deliver the goods within the next day, so how about self-delivery? If the delivery time limit of FBA cannot be met, can the seller accept the delivery time limit of self-delivery? Will buyers return the products? If the return rate is too high, how much money can you make? A series of problems plague Amazon sellers. Faced with the urgent situation of delivery, Amazon has also proposed to increase wages and hire another 100,000 employees in warehousing and delivery areas. Subsequently, Amazon announced that at least five Amazon European warehouse workers have been infected with the new coronavirus. According to foreign media, these cases occurred in warehouses in Spain and Italy, which are also the countries with the most serious epidemics in Europe, but Amazon chose to keep these facilities open so that the service can keep up. As bad news continued to come, many sellers who had been calm began to panic. In particular, many sellers received notices from Amazon stating that the operations center would no longer accept non-essential goods and medical products into the warehouse before April 5. As soon as this announcement came out, the sellers’ group was in an uproar. The supply chain was broken, logistics prices increased, orders were cleared, and now the goods cannot be put into the warehouse. Is the winter of cross-border sellers really coming? Although Amazon said that this measure will be implemented until April 5, everyone knows that no one can predict what will happen after April 5. Under a series of blows, some Amazon operations could not bear it and chose to retreat. From the beginning of 2018 to now, I am a little exhausted. I admit that I was too impetuous. The girl said that she would look for a job after the epidemic stabilizes. Although she is not sure what she will do, she will definitely not work for Amazon again. I even heard that there were bosses who committed suicide by jumping off a building because they could no longer continue their business due to the loss of money. To be honest, I really don’t know what to say about this. I hope it’s fake! Of course, there is no shortage of sellers with a good attitude. When Amazon announced the policy of "suspending the entry of non-essential goods and medical supplies into warehouses", some sellers responded to the more negative sellers, saying that it seemed as if if they could create a shipment, it could go to the FBA warehouse immediately and then be sold immediately. The truth is that under special circumstances, we sometimes need to find our own balance point. It is not a bad idea to even use the spirit of Ah Q. Of course, it would be great if you could seize the opportunity and go against the wind. For example, Amazon has told you many times during this period that daily-related products are what people abroad need at this time. So, at this time, if you can plan your product line well, maintain new and old customers, and develop new products, there are actually a lot of things you can do. |
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