Paton, one of the "Amazon Three" with nearly 5 billion in revenue, has been banned! How can you ensure the security of your account?

The "money-making cash cow" big seller Paton was found to have faked reviews, its main brand Mpow was cancelled, and all funds were frozen!

As we all know, Paton is a well-known Amazon seller company, known as the "Amazon Three Heroes", and has created 606 BestSeller (BSR) products . Its 2020 annual report shows that during the reporting period, Paton achieved operating income of 4.94 billion yuan and net profit of 310 million yuan. The current product status shows "unavailbale" and cannot be sold .

It is understood that the Mpow brand has become an old brand of Amazon, and has a symbiotic relationship with Amazon. Even if there are violations, Amazon will "show leniency" and will not "kill them all". Of course, it is also possible that the Amazon system misjudged and caused violations.

Regardless of whether it was a misjudgment of the Amazon system, this would inevitably be a huge loss for Paton .

In fact, situations like the one described above by Paton also often occur among Amazon sellers. When orders surge, there may also be problems with frequent deductions. If the deductions are not caused by internal reasons, can an appeal be filed?

The Refund Manager said that there are quite a few such sellers, and a professional team is needed to help sellers file claims appeals. Once Amazon approves the appeal, the seller will receive compensation.

So will the seller get compensation if he files a complaint? That is not certain.

Those who make money all have the same faces, but those whose stores are closed have their own ways of doing so!

Amazon is biased towards buyers. When faced with buyer refunds, sellers cannot just ignore them . Sellers have the following three options:

1. Refund buyer: Refund to the buyer

2. Represent to Amazon: Submit to Amazon for arbitration

3. More Actions:

But remember not to submit claims too frequently. It is best not to submit more than 10 claims per day!

As a seller, there are too many tasks to deal with every day, and it is difficult to take care of Amazon claims. Even if there is time to deal with it, it is not possible to conduct a comprehensive analysis and processing. If you do not understand the platform's claim policy rules, it is relatively easy to make mistakes, causing account risks . You can hand it over to a professional team. Refund Manager is an Amazon-authorized full-site claims company that serves tens of thousands of sellers and achieves zero-risk control. It is the only company in China that has entered the Amazon online mall and can provide claims services for sites around the world .

How does Refund Manager efficiently solve the pain points of sellers’ claims?

Refund Manager has a complete claims process. Its powerful system functions can not only analyze 27 error scenarios and trace the 18-month refund cycle to achieve an annual profit growth of 30% , but also detect historical risk issues in accounts, provide sellers with risk avoidance warnings, and make reasonable claims to ensure that the seller’s account can safely recover funds.

At the same time, the most important thing is that the refund manager will help the seller to appeal completely free of charge, and the seller only needs to pay after receiving the payment, which undoubtedly increases the protection for the seller.