While the COVID-19 vaccine has begun to spread domestically, the epidemic situation abroad is becoming increasingly unbalanced . With traffic blockades in various places, the road to logistics seems endless. In addition, riots in many parts of Europe have intensified, strikes have occurred frequently, and logistics delays have intensified. Driven by various factors, some sellers have become more anxious about delivery logistics due to order delays.

It is understood that a seller reported that although there was no problem with the account, there had been frequent and continuous delayed delivery issues over the past period of time.

▲The picture comes from the Amazon Seller Forum

As can be seen from the picture, the seller said that his order status was marked as delivered , but the customer reported that he had not received the goods. After this wave of operations, not only was the seller confused, but he also expressed that he was increasingly dissatisfied with Amazon's logistics and transportation.

After the seller started this topic, his posts were frequently liked, attracting many sellers to leave comments and complain:

▲The picture comes from the Amazon Seller Forum

Some sellers said they had also encountered such a situation recently, and they were so anxious that they couldn't even sleep peacefully. What made the sellers disappointed was that in addition to the constant delays in logistics and delivery, Amazon had not yet come up with a feasible solution.

▲The picture comes from the Amazon Seller Forum

However, some sellers said that they should not put all the blame on Amazon. After all, if the local postal service is not strong, the problem of delayed logistics and delivery will be difficult to improve. Instead of just complaining, they also need to flexibly adjust the time to process orders and actively communicate with customers to deal with similar situations.

▲The picture comes from the Amazon Seller Forum

It can be seen that the subsequent impact caused by order delays is an obvious problem that troubles sellers, but it is not a new problem.

There are many reasons for delays, and sellers call it a common occurrence

Whether it is domestic or foreign e-commerce, the logistics delivery time is really affecting the seller's heartbeat. As an Amazon seller, the heart may be more tolerant than others, but it can't withstand the blows again and again. What's even more ridiculous is that the reasons for each order delay may be varied.

For example, Canada had previously experienced postal delays due to a strike. The impact of that strike affected logistics and transportation in many cities in Canada, which was equivalent to the complete transportation chain in a region being cut off. The consequences are self-evident.

▲Screenshot from Twitter

Coincidentally, in the past, there were sellers on Amazon Japan who said that after the goods arrived abroad, Amazon delayed putting them on the shelves. After inquiring, they found that the reason for the delay in warehousing was that the number of deliveries exceeded expectations.

Even more outrageous is that the seller found that his package was lost at the U.S. Postal Service distribution center. When he contacted the post office supervisor for help, the supervisor told him that the package was accidentally left on a truck and shipped away.

It is not difficult to see that although Amazon has established a huge logistics network around the world to fulfill its business, it still relies on local postal services to complete the "last mile" of cargo transportation, so the importance of local postal logistics to sellers is self-evident.

How can sellers prepare for delays in order delivery?

In fact, since the outbreak of the epidemic, there have been many discussions online about Amazon's logistics delays and slow sign-off and listing. For sellers, after delivery delays, they are also worried about the increase in logistics costs due to the pressure of delays . After sorting out, it is found that the following reasons may cause Amazon's warehouses to list slowly:

1. The outer box label is missing or damaged. The seller may put one on each side just in case. Please note that the outer box should be marked with "Made in China" to avoid the risk of return shipment.

2. The weight and volume of each box are not filled in.

3. The goods are overweight. Even if they are labeled as overweight, they may be temporarily put aside and the staff will lift the overweight goods onto the assembly line after they are done with their work.

4. Warehouse efficiency is slow.

In summary, when the above reasons occur, it is possible that the logistics shows that the goods have arrived, but they are not put into the warehouse and put on the shelves. In this regard, experienced sellers suggest that you can prepare a plan of measures from the following aspects:

1. Try to avoid warehouses that are slow to put products on the shelves, and choose warehouses that are less popular and have fewer users.

2. If the time is too long and the goods have not been put on the shelves for more than 14 days, the seller can open a case in the background to inquire .

3. Sellers with overseas warehouse resources can try to send the goods to the overseas warehouse first, and then transfer the overseas warehouse to FBA after the FBA warehouse resumes normal listing speed.

4. If the goods are urgent, you can pay to choose a designated warehouse to avoid the risk of the goods being piled up outside the warehouse.

Final Thoughts

In fact, how can anyone who does e-commerce not encounter a few delays in orders and slow logistics? But from another perspective, this has also honed the sellers' ability to cope with and withstand pressure to a certain extent.

After all, "when you are in Amazon, you will inevitably get hurt." When you are overwhelmed, don't be alone in your online depression. Be brave to ask for help in the seller group or forum. Maybe you can't solve the problem directly at the moment, but the spiritual comfort you get from being together is always better than trying to hold on alone.

Therefore, we welcome all sellers to share their experiences due to logistics delays in the comment area, whether you complain or ask for help, because it is you, so we are willing to accept and listen~

The road to becoming an Amazon seller, from the beginning