Deliberate revenge on the former company? How should sellers deal with former employees’ pranks?

Recently, a post about a former employee who spoofed the company's store after leaving the company has once again caused heated discussions among many sellers. The original post content is as follows:

▲ The picture comes from Zhiwubuyan

To sum up, after this former employee left the company, he began to target the company's account, making fun of the company by spreading false information and selling the same products.

In order to seek more help and advice, the seller later released the relevant details of the incident:

At the same time, the seller also emphasized that the company's products are self-developed and patented, so it is very obvious who is selling this product.

Normally, if an employee leaves the company normally, he or she will not have any conflicts or connections with the former company. However, the above-mentioned behavior of this employee is obviously targeted. Is it due to personal reasons or deliberate revenge?

After the post was published, it attracted the attention and replies of many sellers, and there was a constant discussion about the conflict between the resigned employee and the company. For a time, sellers had different opinions, and most people believed that the incident was caused by the conflict between the company and the employee.

There are many similar comments in the comment section. It can be seen that most sellers believe that this matter involves personal grudges between the company and the employee. Although the poster did not provide relevant information, most sellers said that based on their personal experience, it is most likely caused by the company.

In fact, conflicts between cross-border e-commerce companies and their employees are not uncommon. Many employees will retaliate against the company because of their unhappiness when leaving the company, specifically by following the former company's products, spoofing the former company's accounts, giving bad reviews to the former company's stores, etc.

Whether the company suppresses employees or employees retaliate against the company, the root cause is "profit". As long as the interests of one party are not met, the conflict between the company and the employees will erupt. The various retaliatory attacks that follow are disadvantageous to both parties in the long run.

Back to the above post, what should sellers do when they encounter the above situation? What lessons can sellers learn from this incident? An enthusiastic seller provided the following suggestions:

1. Report the situation to the company and negotiate a solution

The person who tied the bell must untie it. It is recommended that the seller report the problem to the company truthfully and find out whether there have been conflicts and disputes between the company and the employee in the past. If so, the company can negotiate and communicate with the former employee and resolve the issue peacefully through negotiation of terms.

2. Resolve through legal channels

If the employee is unwilling to resolve the issue through negotiation and continues to harm the company's interests, you can pursue legal action, citing valid legal clauses to let him know the harmfulness of his behavior. The most direct way is to send a lawyer's letter or sue the other party.

When a company is spoofed by a former employee, the seller can refer to the above methods to solve the problem. However, it is worth noting that both employees and companies must abide by their duties and not do anything that violates professional ethics and harms the interests of others.

Have you ever had the same experience with former employees making fun of the company? Feel free to share your thoughts in the comments section~