What is request a review? request a review

Function Introduction

Once you click this button, Amazon will send an email to the buyer of the corresponding order, asking for a review . Another thing worth noting is that Amazon will ask for feedback as well as reviews . Amazon will also automatically translate the review request email into a language that buyers can accept, which means that Amazon has a set of special review request email templates, so sellers don’t have to write emails to request reviews themselves.

Amazon said that we do not force you to ask for reviews. If you prefer to ask for reviews for this order, please use the " Request a Review " function instead of "sending an email to the buyer or requesting a review through the buyer - seller messaging system."

Advantages and Disadvantages

benefit:

1. It is more convenient to request reviews. You don’t need to find templates or type them yourself.

2. The risk of sellers requesting reviews has dropped dramatically. Emails are sent uniformly by Amazon, and the content is controlled by Amazon. There is no need to worry about risky words causing the store to be closed.

3. The authenticity of reviews left by buyers has been greatly improved, and sellers have lost control over whether the reviews are good or bad.

harm:

1. It is very convenient to ask for reviews. While asking for a lot of good reviews, you may also "ask" for a lot of bad reviews;

2. Sellers can ask for reviews themselves, which can gently guide buyers to give positive reviews, while Amazon's cold review request template may lead to more negative reviews;

3. Each order needs to be clicked, which adds a lot of work and is troublesome;

4. The risk of requesting reviews through in-site messages or spontaneous emails may increase.

Seller Feedback

The seller said that after the button disappeared, there was no abnormality in the place where the button originally appeared. It looked the same as before, as if he had a dream in the morning.

Other sellers have also reported that the button is indeed unstable, sometimes working and sometimes not. This is normal during the testing phase. In addition, the button can only send emails one by one, and there is no possibility of batch operation at present.

References