|
Not long ago, Amazon announced that it will implement new rules on Carrier Central, Amazon's logistics service management platform, to strengthen its supervision of third-party logistics companies and operators, which will take effect on May 1.
For a long time, logistics chaos has occurred repeatedly in the cross-border industry, especially in the past two years. The release of this new regulation also indicates that Amazon will further strengthen its review of the logistics process. If any of the freight forwarders or sellers violate the rules in any link, it is likely to lead to the risk of account being banned.
It is not just Amazon. Recently, major foreign logistics companies such as UPS and the United States Postal Service have also strengthened their regulatory policies and strictly investigated accounts that have been leaking money. As a result, a large number of sellers' goods have been investigated and punished.A large number of accounts were exposed, and more than 170 containers were seized Many sellers have reported that UPS, FedEx and other US express delivery companies are undergoing a major overhaul recently, strictly investigating issues such as stealing area, stealing weight, and losing accounts. Once discovered, a series of serious consequences will occur, including paying additional freight, downgrading discounts, and suspending the warehouse's full container delivery service. The mailing list printed by the losing account may not be scanned online, will not be delivered, and may even be destroyed; in serious cases, legal liability will be pursued and the delivery warehouse address will be blacklisted.
The so-called "water-flowing account" refers to a fake free-order and technical account. Freight forwarders take advantage of the loopholes in UPS's monthly settlement to open shell company registered accounts, use low prices to frantically collect goods, or crack the UPS delivery order rules and print fake delivery orders for shipment.
It is learned that many freight forwarders' illegal operations have surfaced, a large number of accounts with money leaking have collapsed, and more than 170 containers have been seized, requiring fines to be paid before the goods can be released.
Not only UPS and FedEx, the US Postal Service is also committed to cracking down on fraudulent accounts and false shipping labels. In February, the US Postal Service submitted a plan to deal with the abuse of false shipping labels. Soon after, it announced that it would strengthen the supervision of false shipping labels from April 1. Violators will have their goods confiscated or sold, and those involved in fraud will be further held accountable.
Just recently, the United States Postal Service and the United States Postal Inspection Service jointly launched a crime prevention plan to ensure the personal safety of couriers and the normal delivery of packages, prevent address change fraud, and crack down on false shipping labels.
In fiscal year 2022, the Postal Administration and the Postal Inspection Service seized more than 340,000 packages with fake mailing labels and more than 7.7 million fake stamps, preventing an estimated $7.8 million in losses. To combat fake mailing labels, the U.S. Postal Service will implement the following measures:
1. The Postal Administration will fully exercise its new powers to confiscate and dispose of parcels identified as containing false shipping labels 2. Review of shipments during outreach visits to postal service terminals and warehouses 3. Shut down the website and close the e-commerce account that sells fake shipping labels 4. Cooperate with e-commerce platforms to crack down on related violations 5. Customs and Border Protection (CBP) Cooperation
In order to save logistics costs and attract customers by soliciting goods at low prices, some unscrupulous freight forwarders often create false waybills and change the shipping address. Nowadays, express delivery companies such as the U.S. Postal Service have launched severe measures against such gray practices. Once inspected, not only will the seller's goods face the risk of being seized or even destroyed, but it may also lead to a series of chain reactions such as product shortages and delayed logistics.
In addition, the USPS will also cooperate with major e-commerce platforms, and subsequent logistics reviews may be more stringent. In response, many sellers have expressed that they will be more cautious in choosing logistics companies:
"This operation is just a prelude to clearing the account market. It affects not only freight forwarders but also sellers." "A lot of goods in transit were affected, several shipments were lost, and the delivery time was extremely long. I don't know if this is the reason." "The reshuffle has begun, and internal competition is serious. Blindly comparing prices will definitely lead to problems. There is a lot of room for maneuver, so you still have to compare prices from three different stores." "The most effective way to avoid spoilers now is to avoid low prices. Often, problems arise with ultra-low prices."
For buyers, if the goods are delivered by express delivery, they need to pay more attention to the delivery track update after the goods are picked up. If the logistics information has not been updated for a long time after the goods are picked up, they need to urge and follow up. If the order account is blocked, the goods are likely to be seized.Amazon's new regulations are another heavy blow, and the cross-border logistics industry is undergoing a major reshuffle In 2022, the persistent inflation crisis continued to erode consumers' spending power, and the economic recession further created a market environment of reduced demand. At the same time, the gradual relaxation of epidemic control policies and the easing of port congestion have jointly promoted the release of shipping capacity. As a result, the container shipping market has reversed from undersupply to oversupply.
Freight forwarders who once made a fortune by printing money on the sea are like "Sichuan Opera Face Changing", from the source of goods to looking for goods everywhere. In order to compete for customers, freight forwarders use all kinds of tricks to roll in at low prices, which will make the cross-border logistics industry, which is already mixed, even more turbid, and the means are no less than:
- Low price violation declaration
- Deliver goods from distant warehouses to nearby warehouses and unload goods nearby to earn the difference
- The regular express ship secretly switched to a regular ship
- Forged customs inspection form
A senior seller in the industry said that from the "far warehouse and nearby delivery" that exploits Amazon warehouse loopholes, to the "bottomless cargo value declaration" that exploits US Customs loopholes, to the "water-laden account" that exploits UPS delivery loopholes, the cross-border e-commerce circle is being suffocated by the unhealthy trend of "bad money driving out good money, and good money being defeated by stupid money."
Of course, in response to the endless chaos in logistics, not only have major foreign express delivery companies taken action to rectify the situation, but Amazon has also successively introduced a number of policies to maintain the platform's business environment: 1. Revised the shipment page, sellers can directly view the shipment's warehouse information and understand its specific delivery address 2. The accuracy of the reservation manifest must be greater than 70% to be eligible for delivery to the Amazon warehouse 3. If the account falls below 70% 4 times within 8 weeks, the operator center account will be suspended 4. New rules will be implemented from May 1: appointments must be cancelled within 72 hours, and POs must be modified within 24 hours; the attendance defect rate must not exceed 50%, and the PO accuracy rate must not be less than 85%, otherwise the account may face the risk of being banned The fall of multiple regulatory hammers indicates that the cross-border logistics industry will usher in a major reshuffle. For sellers, it is even more important to have a deeper understanding of the strength and risk resistance of logistics companies, and not to choose low-cost freight forwarders who are ignorant of the depth of the situation just for the sake of petty profits.
|
