When a product is out of stock, it suddenly changes to another product. What is the reason? What should I do?

After a product is out of stock, it suddenly becomes another product. What is the reason?

The link was treated by the other party as a zombie link that no one used.

What to do?

Open a case in the backend, report the other party for abusing variants, and take a look at his reviews. Some of the comments and pictures have nothing to do with the products he sells. Take screenshots as evidence.

Or you can register a small account (you can register on the same computer) and place an order without paying, and then cancel the order. Then you use the contact customer service link in the buyer service to email him, and report him using his irrelevant comments and pictures. You say in the buyer's identity that the product evaluation and description are completely different products, which caused me confusion when shopping, and therefore I don't trust Amazon, etc. Amazon attaches great importance to the buyer experience. Sometimes it is easier to report using the buyer's account than to complain using the seller's account.

Once the complaint is successful, it will generally be removed by the system within 48 hours.

You should first modify your original pictures, brands and descriptions. If you have a high weight and editing rights, you can usually update it directly in the background.

If the weight is not high, take a photo of the actual product in the background to modify the product page, paste the UPC code on it, and ask customer service to help you modify it.

If it still cannot be changed, you can only ask the service provider to use the VC account to force the change.