On February 18, Amazon sent a notice requiring sellers with total sales of $10,000 for three consecutive months to provide proof of liability insurance for their products.
On the first day of work, cross-border workers were frightened by this news. For a time, the seller community was in a panic, and there were many different opinions about Amazon's insurance costs and requirements, but no matter what the opinion was, sellers always complained about Amazon.
▲ The picture comes from the seller communication group Wherever there are new regulations from Amazon, there are service providers. Many sellers who received the email have already started to seek help from service providers, asking if they can help them purchase insurance.
▲ The picture comes from the seller communication group Some active service providers have already sensed the huge business opportunities in the insurance market and started advertising on WeChat Moments. Some sellers speculate that this service may become a key promotional project for service providers in the future .
▲ The picture comes from WeChat Moments
A single stone can cause a thousand ripples. As soon as Amazon’s notice came out, the topic of buying insurance became hot and sellers were talking about it.
"Will Amazon pay for insurance if I buy it?" "Is this insurance mandatory?" "Is it for certain categories or all categories? Small sellers are inexplicably panicked."
▲ The picture comes from the seller communication group
Whether or not to buy this insurance, and how to buy it, is still a question that remains unresolved.
In fact, according to the information we have received so far, not all sellers need to purchase this insurance. So what is the specific situation? Today, let’s summarize the relevant information about product liability insurance and how to deal with it.
Is the insurance only available to sellers in certain categories?
It is understood that the insurance purchase notification sent by Amazon this time was not a mass action, but only targeted at some sellers .
Amazon’s email stated that only sellers with sales exceeding $10,000 need to purchase insurance, but according to seller feedback, not all sellers with sales of $10,000 received this email.
Therefore, some sellers speculated that only sellers of certain categories need to purchase insurance.
From the current perspective, most of the sellers who received this email are sellers of toys, auto parts, electronic products, clothing, home furnishings and other categories, but there are also sellers of these products who did not receive the email.
▲ The picture comes from the seller communication group
In addition, some sellers said that their accounts that are not company-qualified have not received any notifications from Amazon. Some sellers also consulted Amazon customer service, who replied: Those who have received performance notifications need to be processed, and those who have not received them do not need to be processed for the time being. Therefore, sellers who have received emails must purchase insurance, while sellers who have not received them just need to wait and see.
How much does insurance cost?
Regarding the new insurance regulations, the biggest controversy among sellers is how much the insurance costs. According to online rumors, the annual insurance premium for sellers is as high as 26,000 yuan. The high cost makes many small and medium-sized sellers reluctant to buy, and for sellers with multiple accounts, it is also a considerable expense.
However, some sellers stated on the forum that it only costs more than 400 US dollars to purchase product liability insurance by yourself, and you can place an order on a website.
▲ The picture comes from Zhiwubuyan Later, some sellers in the comment section reported that the salesperson’s quote was only 4,000 RMB. ▲ The picture comes from Zhiwubuyan How much does it cost for sellers to purchase this insurance?
It is understood that the insurance cost depends on the situation of the product . The premiums for products of different categories and uses are different. Insurance companies generally classify the risks of the products and set different levels of premiums from low to high. Amazon product liability insurance will also set premiums based on the seller's sales. It is understood that the "Amazon Supplier Product Liability Insurance Group Insurance Form" provided by relevant service providers shows that in addition to products, sales volume, sales area, quality certificate, sales time, store health, etc. in the next year have also become important factors affecting premium prices. Regarding the premium amounts for different categories, some sellers shared the following experience: Generally speaking, the premium levels from low to high are home textiles (photo frames, mirrors, etc.) < general non-high-risk furniture & lamps (excluding halogen lamps and Christmas decorative lights) < high-risk furniture (high stools, baby furniture, folding furniture, lift chairs, etc.) = parasols, bathroom products < electric fireplaces, auto parts, etc.
Therefore, not all sellers have to bear the same high premiums. The specific costs depend on the products and store sales.
Is the insurance policy only applicable to the US market?
Previously, there were rumors that only sellers on the US site received this email, so sellers on other sites did not need to purchase insurance. However, this statement is also controversial, so a seller consulted Amazon customer service and received the following response:
“We apologize that the email only contains links to the US market. However, this request applies to all markets worldwide.”
Customer service also asked Amazon's investment manager about this issue, and the response was "There is no official news yet."
At the same time, the email further stated: If the information provided by the seller cannot be confirmed before March 15, the seller's payment will be withheld; if the insurance certificate is still not verified by April 15, the seller may be prohibited from selling. However, since the situation of each seller is different, the specific time point is still subject to the time when the seller receives the email.
It seems that Amazon’s insurance requirements are very strict this time. Sellers who receive the email must not ignore this new regulation. So, how should sellers purchase product liability insurance?
How to purchase product liability insurance?
https://amazonins.com/ www.aig.com www.chubb.com www.starrchina.com www.coverwallet.com 2. Solutions through normal channels a: Check whether you have purchased the ISO clause of Commercial General Liability (CGL) instead of the public liability insurance/product liability insurance of domestic clause, because the latter two cannot cover the completed operation liability stipulated in the clauses below. If you have this policy, please contact your insurance company to add Amazon as a co-insured.
b: If option a doesn't work, I suggest you buy a CGL policy from China. Based on my experience with auto parts clients, the premiums from Chinese insurance companies may be lower than Chubb, AIG or Starr, which Amazon recommends. This is because the latter three foreign insurance companies have clear preferences for underwriting products. Note: Amazon only recommends three foreign insurance companies, and does not force you to buy from these three. But if you buy from Chinese insurance companies, you must read the terms carefully. (The above content comes from Zhiwubuyan) 3. Suggestions on purchasing Amazon insurance
Safety is the first priority. Don’t just Google or trust any strangers just to save money. Go to the National Insurance Association and check the company name to see if there is any insurance record. If not, it is likely to be a shell company or a shell website. US Insurance Association: https://content.naic.org/cis_consumer_information.htm Select company: Search the keyword AMAZON INSURANCE, a lot of companies will appear, you can filter them by yourself
It is enough to choose the most basic product liability insurance. Any more will mean more expenses. For most products that are not powered or have potential safety hazards, it is basically impossible to use this insurance.
It depends on the insurance company and the type of insurance. The most basic one is usually USD 300-600 per year. (The above content comes from Weibo user @下饭猫) The above is the latest information about Amazon insurance, and I hope it can help sellers in need. Sellers who have received the email can also leave a message in the comment area of the article to share which site and category they are from, so that more sellers can refer to it. |
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