New rules? A large number of Amazon sellers have been complained about and received performance warnings!

Recently, many sellers selling clothing have received a large number of complaints and performance notifications about product fit issues. The relevant ASIN inventory of some sellers has even been transferred to reserved status.

According to feedback from many clothing sellers, their stores have recently received a large number of complaints about the fit of products, and performance notifications have been frequent, and some products have even been discontinued.

Image source: Zhiwubuyan

This phenomenon has gradually intensified since the end of September , but recently new complaints have been generated almost every day:

Image source: Zhiwubuyan

Faced with such situations, sellers speculated on the reasons behind it. Some sellers believed that this was a prank by their peers, while many sellers believed that this was a "routine operation" before Amazon's peak season, and that Amazon might have modified its rules or strengthened its review efforts.

As complaints increased, Amazon also sent warning emails to sellers, stating that "the products are at risk of being suspended due to complaints from customers that the items they received had size and fit issues that did not meet their expectations. "

Image source: Zhiwubuyan

In addition, Amazon emphasized that sellers must submit an appeal within 7 days of receiving the notice, otherwise the relevant products will be removed from the shelves, and this violation will continue to affect the seller’s account health rating within 180 days after the notice is issued.

Sellers need to pay attention to this complaint, because buyer complaints about product status may lead to several risks: links cannot be sold, products are at risk of being removed, and account status ratings are downgraded (failure to handle in a timely manner may also lead to account closure and fund freezing.)

Therefore, if sellers have received performance notifications, they need to submit an appeal within the specified time! At the same time, if the appeal exceeds two times, the third time will most likely be rejected, and it will be very difficult to appeal again.

For product condition complaints - fit issues, sellers can refer to the following appeal ideas:

Finally, it is recommended that all page update actions mentioned by the seller during the appeal process should be accompanied by actual updates or re-uploads of size charts to prove that improvement measures have been taken.