Share Kyc process: The European site KYC starts after successfully entering the backend after registering the store, and then going to the settings in the upper right corner - account information - and the status display needs to be updated. At the beginning - Account Information - the "Identity Information" column will be displayed in red, requiring you to submit business information materials and contact materials ( the newly registered store triggers this review, which is actually the first review. The review team did not classify it as KYC , but the materials submitted are exactly the same as KYC ) Business information materials: Generally, you need to submit a business license and a bill of the company address (it can be in the name of the legal person or the company, but it must be the company address). Some will require you to submit the company's articles of association. If there is a line of words above the submit button - the document issuance date must not be earlier than XX month XXXX year, then submit a notarized copy of the business license and a notarized invoice (for specific material samples, see the pdf file in my compressed package, just take a photo of the exact same one, convert it into pdf and submit it) Proof of corporate address: Submit water, electricity, gas bills (account name: company name; address: company registration address), public account comprehensive information voucher, etc. At the same time, check that the business license address is exactly the same as the address filled in the backend and the billing address.
Contact information: You will be asked to submit the front and back of your ID card and your household registration booklet. There is also an entry below to submit proof of residential address (you can choose one of the water, electricity, gas bills where you live) If a line of words appears above the household registration book submission button - the document issuance date must not be earlier than XX month XXXX year, then submit the household registration book notarization and notarization invoice (submission requirements are the same as the above business license copy notarization) Proof of residential address: Submit any water, electricity, broadband or gas bill showing the legal person’s name and ID card address. Or you can submit your personal information and credit card bill. At the same time, check that the ID card address and the residential address and billing address filled in the background are exactly the same.
Because KYC in Europe is very strict now, there is a chance that the first submission of materials will directly show that the identity information verification failed ( KYC review failed) In this case, you need to prepare: Open a case through the "Get Support" button in the lower left corner to request the platform to re- check KYC qualifications, and we will fully cooperate to provide the required materials; at the same time, if you have any questions about KYC review, you can also use the registered email address to directly contact the review team for more help. Review team Email: [email protected] (Please write in Chinese)
If there is no failure, the platform will reply to the email and ask you to submit more materials and list the specific requirements. For example, on the identity information interface, you will be asked to submit articles of association, registration summary, and power of attorney (because each company requires a variety of materials, it is impossible to list them all, and some of them can be found on Baidu) In addition, while the identity information is being processed, sometimes an action plan comes up again. Normally, you should leave it alone for now, because after KYC passes, there is a high probability that the action plan will be automatically approved. In terms of the action plan, the main thing is to submit bills and invoices to get approved. Invoices are mainly invoices from suppliers.
(Important reminder: If the identity verification fails, then submit all the materials in the first two appeals of the action plan - ID card, business license, household registration booklet, water, electricity, gas bills, vouchers, credit card bills bound to the background, notarized copy of business license and invoice, notarized household registration booklet and invoice, company articles of association, etc. Try to prepare all of them and submit whatever you have) The identity information is being verified and the action plan has been submitted, but the platform has not given any feedback. It is normal to take half a month or a month. You can open a case and send an email to urge them every few days. Experience: The more materials the KYC review email asks you to submit, the more doubts they have about your qualifications and authenticity.
Experience 2: All submitted materials must be in PDF format, and the production method must be in another document in the compressed package.
Experience 3: Many people submit their identity information and find that they cannot save or submit. The first thing is that the file name should not be too long. You can just use A, B, C, or D. The second thing is to check that there are no blank spaces in the edit information. Check if the four spaces in the address are empty. If they are, just cut off a part of the address and fill it in. Then you can save and submit.
Experience 4: The address on the company's address bill must be exactly the same as the filled-in address, whether in English or Chinese. The KYC team will review it, not a machine review. The bill of residence must be exactly the same as the address on the ID card.
In addition, I don't know what the standard materials are. I have put the samples in a compressed package. See for yourself. The materials in each region are also different. I will not list them one by one. The requirements are still based on the email feedback.
The above are the experiences of the sellers I have assisted in successfully passing KYC and failing KYC , as well as some precautions.
Summary: European KYC is divided into several teams to review you. After one team completes the review, it will be handed over to the next team for further review, so there is often no feedback for a long time. Because the whole process is manual, the feedback results of each account are mostly different. Below are some bill templates and some details Sample Phone Bill Personal comprehensive information inquiry (bank statement) |
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