The pitfalls I encountered in my fifth year at Amazon. Have you encountered the same pitfalls?
|
Pitfall 1: The job description is better than anyone else's, with odd and even days off (I'm not saying odd and even days off are better, but compared to odd and even days off, odd and even days off are slightly better), A-grade office building near subway entrance, professional training, excellent welfare benefits. Transportation subsidy, food and beverage subsidy reimbursement. Reality: Near the subway entrance = 10 minutes walk, nearly 1km, (don’t tell me you like to walk, I don’t anyway), it says odd and even days off, but when I went in to talk, I was deducted for even days off? Ridiculous; professional training = figure it out on your own? Ridiculous; 1 hour lunch break together? Far from the truth; transportation subsidy, catering subsidy reimbursement = transportation and catering expenses incurred for work can be reimbursed through company procedures. Excellent welfare benefits = no social security during the probation period + no leave at home on national statutory holidays + early holiday without pay during the Chinese New Year + 5 yuan deduction for being late for one minute + 50 yuan deduction for missing a punch in, WTF? Pitfall 2: During the interview, the company currently has more than a thousand products to choose from. It adheres to the concept of quality, insists on making its own products, and opens private molds. The company has multiple factories, a complete supply chain and warehouses. Reality: More than 1,000 types of products are public molds. They are not only badly marketed, but also of poor quality. The scrap rate of a new private mold was 20% in a certain month. According to the R&D report, some employees were shaking with their hands even when holding tools while assembling the product. There were various returns and complaints for the products on the shelves. The overall return rate was as high as 15%. We were pushed around by the warehouse to help with the shipment. We wanted to ship goods from AliExpress and Shopee, and they all had to ship today. There is no rush for your Amazon goods. You can pack them yourself. Then, the operation department will start labeling, testing, packaging, film sealing, and shipping. When I asked the warehouse about the stock preparation and whether it had arrived at the warehouse, I didn’t reply. I read it but didn’t reply. When I asked when I could pack it for Amazon, I read it but didn’t reply. Anyway, I read it but didn’t reply. Later, I yelled twice, asking if you could reply to my message. You didn’t reply after reading it. Don’t you even have basic manners? Later: I just didn’t read it. Well, the operation department will do it by itself. Pitfall 3: During the interview, we currently have an Amazon store, but we have a lot of resources. If you come in, we can provide you with as many resources as possible. Reality: When I came in, the store was not registered properly, and it was difficult to get the investment link in the second half of the year. In the end, I found a channel to get the investment link myself. The information was not ready, and I registered with a mobile hotspot. It took more than half a month to register the store, prepare the goods, and test, pack and ship them myself. It took more than a month after joining the company to ship the goods. Resources? They don’t exist. Later, when I said that investment promotion was stopped, the boss asked the former operation whether the registration and investment promotion was stopped. The former operation said: No. I have registered several recently, and I asked: Is it self-registered? The risk is high. The boss said after a long time: I asked him, it was self-registered. Later, I asked a colleague to self-register a store, but there was a problem with the credit card and it could not be used. Pitfall 3: Supplement: We are a cross-border company with ten years of experience and have rich experience. Actual: The company does not provide logistics services for operators. : Wow, boss, is there any phone bill subsidy? I spent dozens of dollars contacting service providers last month. Pitfall 4: I will give you a base salary of *k + a commission of 10 points of gross profit. Actual: *k base salary, probation period -2K, regularization -1k, store profit base salary = *k, commission 10% profit = minus cost, minus art fee, minus warehouse fee, minus your salary fee. You should know that this is still a new beginning, starting from scratch, without a store. Plus one more thing: Do you need to buy social security? Pitfall 5: We can understand that white hat methods take a long time to make a profit. Reality: The market monopoly rate is as high as 80%, and functional products are highly homogeneous. Less than two months after the product is put on the shelf: when do you estimate it can be profitable? Three months: when do you estimate it can be profitable? Four months: when do you estimate it can be profitable? Pitfall 6: During the interview, after the HR interview, the supervisor interview, the supervisor interview, the manager interview, the manager interview, the director interview, and finally the summary: What was your base salary in your last job? 7K, how much do you expect? 8K+, we are very optimistic about you, you can get the greatest development here. An afternoon passed... Actual: Hello, Mr. King of cave, congratulations on passing the interview of our company. The final salary package we offer you is 5.5K + 4% net profit commission. We are very optimistic about you and believe that you can get the best development in our company. If you have any questions, please feel free to communicate. : Sorry, we are not suitable. Then: HR call. Manager call, and finally director call. Until later I turned off my phone. I may not be a great god, but I don’t accept you cutting my base salary of 1,500 two years ago. You are bullying me. Pitfall 7: We talked about life, ideals, world views, career views, and opinions on Amazon all the way. We were so in tune with each other that I thought I had found my life partner. Reality: Finally we talked about the basic salary: The highest basic salary for two years of experience here is 4500, I can give you 5500 + 1% commission on the return of payments. If you make me a profit of 300,000 yuan, I will make you earn over 10,000 yuan a month, I will be so touched. Pitfall 8: We insist on having professionals do professional things to maximize the use of resources. Reality: We have a large batch of goods to ship out, and the operator went down to help move them. As soon as we went down, there was an expensive cargo, and the boxes weighed more than 10 or 20 kilograms. Is it my fault that I am strong? Why torture me like this? After the move, there is another container tomorrow. Pitfall 9: During the outbreak, the boss bought a bunch of ultraviolet lamps and brought them to the office to disinfect and sterilize, providing humane safety protection. Reality: (Laughing and crying) I drove it all day at work, and I felt like my eyes were blown by the wind for 8,000 miles. Finally, I found out that this kind of thing can only be driven when there is no one around, and people can't be on site for more than half an hour. We stayed for two days. My eyes hurt so much that I couldn't help it: Boss, I want to take a leave to go home and rest. Unpaid. Pitfall 10: We are an integrated factory of industry and trade with abundant funds. Our supply chain has great advantages. Actual: Send one box first, so that it is easy to deal with if there are bad reviews. Good sellers: After a week. Hey, why is this out of stock? We need to control the inventory. Have any of you operation friends gone to the United States? Please help me bring it, it will be paid, and the key is to be fast. (One box = 12 pieces) Pitfall 10 Shipping Supplement: Me: Boss, our cargo cost and logistics cost account for too high a proportion. If we want to ship stable products by sea, the profit will be much higher. Boss: Sea shipping is unstable and risky. I said ok. Actual: Half a year later, King of cave, why don’t we ship our products by sea? Air freight is so expensive. Me: Didn’t you say six months ago that we wouldn’t ship if it was unstable? Boss: Then you should remind me more often, I’m more cautious. Who can tell me what I should say to fit the atmosphere? Pitfall 11: Our factory has a professional R&D team, and the new products developed are very popular in the market. Actual situation: The new barley has been sold for several months. It has taken a leading position. The boss said: This is a new product from our factory. I heard that it sells well. Let's make use of it. We have hundreds of barley in stock. Dozens or even hundreds of RVs are selling well. The boss said: Let's send one box first. If it's not enough, we'll ship it by air. Supplement to Pitfall 11: We have many B-side customers. If the store has return items that cannot be sold, it can be processed offline. Actual situation: Boss: The value of this returned product is too high. Go to FB to see if anyone wants it. Sell it at 20% of the Amazon price. After a while, it still hasn’t been sold? You need to talk to someone. How can you sell it without chatting? There is indeed a difference between C-end operation and B-end operation. We think it is easy to make a deal by chatting with others. Why do you think it is so difficult? Is there any C-end operation? I have a product that can help me with a 20% discount. Can I sell it on FB? No, this sale does not count as my sales. Do I get a commission? Fortunately, I sold some and established my own fan group. Even more fortunately, because the store was removed to different addresses for a long time, Amazon severely warned it and it could no longer be removed to other addresses. It can only be abandoned. Pitfall 12: Why is this product so popular among others but not for us? The operation department wants to lower the price, but the boss says: No, we have rules in our industry and cannot lower the price. Reality: Damai has hundreds of RVs, and our new products are priced at 89.99 + 10% coupons, while ours are 89.99 or even 90.99. Damai cut the price by 20% at once, and the boss said: I’ll make a phone call to ask. A little later: They are clearing out the stock. Then Damai has been clearing out the stock for more than a year, and I don’t know which operator sent so many goods. Pitfall 13: As long as the company makes money, you will definitely have money. Reality: +Boss: The company is not making any money, how can I give you benefits? Pitfall 14: Let's go out for team building today, let's go karaoke. Reality: karaoke room, 160 for an afternoon of singing, there's a pot of chrysanthemum tea in the room, a few bags of peanuts, and a small fruit plate. Finally it's over, hurry to buy some water. Only when the company has money, you can have water to drink. So this is the truth. Pitfall 15: Finally, it’s time to write about your resignation. We will calculate your salary before you leave. Actual: Let’s not count the commission on the balance of sales in that account. The commission is only a few hundred dollars. We are also worried about refunds later. Ah, that makes sense. What if it’s refunded? Pitfall 16: Resignation. What do you want to say to the company, or any suggestions? Come back often. Actual: I think the company has advantages in these aspects, and there is still room for improvement in these aspects. What are the limitations of the company's products? It will take a lot of time to make them work. Pay attention to stocking these links. There will be a surge in orders during the peak season. I wrote notes and handovers on the computer; pay attention to clearing these links. They can't be sold. Boss: Thoughtful. Later, my apprentice told me that he worked overtime until after nine o'clock that day because I resigned, just to change the account password. The boss was afraid that I would do something rash. I laughed for a few minutes. Pitfall 17: The sequel to leaving the job. The product was sold out in an instant due to the huge demand during the peak season. Actual situation: Boss: I didn’t expect that he would not prepare the goods for me when he left. Me: Can I go back and prepare them? Pitfall 18: The sequel to resignation. Link was sued by GBC Law Firm. The settlement cost hundreds of thousands. Reality: My apprentice told me that the boss said: He must be the one who caused this trouble. Check all the links to see if he has done anything else. Summary: A day's work is a lifetime memory. I have finally become the person you remember the most. Thank you for remembering me when my predecessor hardly remembered me. |
>>: Should I choose a small company for my first job in Amazon operations?
Recommend
Walmart sells its outdoor e-commerce company Moosejaw, which was exposed to have management loopholes!
According to foreign media reports, Walmart recent...
Amazon store association factors and how to prevent association (recommended collection)
Account association is a rule set by Amazon that a...
Sellers please check! P&G recalls 32 types of dry shampoo and conditioner sprays!
<span data-shimo-docs="[[20,"卖家自查！宝洁召回32款干...
What is eBid? eBid Review
eBid is an online auction site founded in December...
US retail sales increased slightly in April, with many categories performing well!
According to the National Retail Federation (NFR),...
What is ymai? ymai Review
Ymai (Shenzhen Ymai Business Service Co., Ltd.) is...
What is Wise Express? Wise Express Review
Wanse Express (Shanghai Wanse Express Co., Ltd.) w...
What is FTW1? FTW1 Review
FTW1 warehouse is a new warehouse for Amazon FBA f...
A 7-year-old boy made 150 million! How profitable is this industry!
What is the hottest thing in 2020? Without a doub...
What is Venmo? Venmo Review
Venmo is a mobile payment service under PayPal tha...
During the delay in resuming work, these things must be done!
Today is February 3rd, the first day of work afte...
How can sellers fill the Amazon "review pit"?
Amazon sellers are wailing bitterly: “The review p...
How can Amazon sellers increase their average order value?
Average order value (AOV) is one of the most impor...
[Breaking News] Amazon Review Update! This method of removing negative reviews has been banned
Some time ago, Alice received many responses from ...
Multi-channel e-commerce sales in the United States are growing rapidly! It is expected to grow by 18.8% in 2021!
It is learned that in 2020, the sales growth rate...