Recently, Amazon sellers have finally been looking forward to the year-end peak season and are preparing to work hard. However, the sudden surge in UPS shipping rates has brought the stocking process to a halt, causing complaints among sellers.

This "accident" is not within the normal range of peak season surcharges, and the huge increase makes people wonder if they are playing a joke on the sellers?

UPS shipping rates soar, sellers complain

Many sellers reported that it usually costs only $17 to deliver a box of goods, but now it has suddenly risen to $36; a 4x8x8 package has soared from $5.50 to $19, a three-fold increase!

What’s even more exaggerated is that some sellers reported that the shipping cost for a box of goods directly increased from US$25 to US$93.06 - it’s simply too much to complain about.

This sudden price increase came without any warning and was far beyond the 2%-5% increase in previous peak season surcharges.

As a result, many sellers temporarily canceled a large number of shipping plans, and some even said they would no longer ship until UPS restored normal charges.

Fortunately, UPS acted quickly and the problem was fixed quickly. UPS completed the system repair work in time and the price returned to normal.

At the same time, UPS reminds sellers to cancel orders within 24 hours after the shipment is created to avoid being charged high fees.

Although the system has been repaired, the affected sellers still have to deal with a large number of temporarily canceled orders. One seller spent 90 minutes in the morning just to cancel 23 batches of shipments. They really tried their best to avoid additional shipping losses!

Stocking up for the peak season is a tug-of-war, and logistics costs are unpredictable. Many sellers said that although the problem has been fixed, the freight costs have returned to high levels within two days!

Some people even canceled their orders and prepared to restart the delivery, but they were charged high fees because the delivery time exceeded 24 hours, even though the actual delivery time was less than a day, so they ended up having to pay more for shipping.

In addition, UPS return fees have also been rising recently. One seller encountered a "magical" return fee - the return fee to Amazon was $65.15, and the product weighed only a few pounds, but the system showed it weighed 52 pounds.

This weight that does not match the actual situation caused the shipping costs to skyrocket, leaving the sellers confused.

In addition, sellers are also confused about the FBA fulfillment fee. Even though they chose the $0 fulfillment fee option, the final shipping fee was higher.

For example, a seller sent two batches of goods, of which the shipping cost of 5 boxes of 20 pounds was US$55-60, but the "0 configuration fee" option made the shipping cost as high as US$195.

The repeated changes in fees have exhausted many sellers, who have said that "the road to refund is long and I don't know when it can be resolved."

Pay more attention to logistics costs and plan shipments strategically

I hope everyone will prepare goods reasonably during the peak period, smoothly get through the peak season, and double the sales!