Preface of the Little Clone: Our Amazon Seller Stories series received a great response last week, so we decided to focus on stories submitted by sellers in our tweets every Friday. This week's submission comes from a seller in our group, who had a feud with a factory and even had a fight with it because the factory copied his products. In order to protect the seller's information, the story will be adapted to a certain extent. Let's start with the story below. title First time entering Amazon, polishing products I was introduced to Amazon by a friend because he was not optimistic about the distribution of goods. He and I followed his example and both worked on products. I won’t go into the details of the difficulties that occurred before, as those who have experienced it understand the difficulties. In short, the store was doing pretty well during that period because the competition was not particularly fierce due to the category. However, I extracted a point involving customer experience from the reviews of competitors and my own, and then combined it with my own actual use to make some changes to the product's size, materials, etc., and I obviously felt that the comfort level improved. Therefore, my product sales are better than those of competitors, and the review response is also very good. I also thought about applying for a patent or copyright for this improvement, but because of style and category issues, the service provider told me that it was impossible to apply, so I had to give up. The problem came not long after that, I found someone copying my main product... title We were on guard against attacks from competitors, but we didn’t expect to be stabbed in the back by the factory. When I encounter copycat sales, of course I would place a test order to file a complaint, because my own product has this little improvement that I made myself, so the copycat product must be different from mine. As long as I seize this point and file a complaint, I will surely win. But this time it was different. I failed in the end. Amazon said that the content of my complaint was inconsistent. I was very curious. The difference between the counterfeit products is a fact. Why did I lose this time? So I found an American reviewer I had worked with before and told him the reason for the incident. He was willing to help, so I placed an order for him for a product similar to the one I sold on the Internet. When he took a photo, I discovered that the product was exactly the same as the one I had modified! Because I had never disclosed such information to anyone, that is to say, only the factory I cooperated with knew about this change. In addition, the product I bought for testing had the factory's logo, so I was sure that they were the ones who made the mistake. title I went to the factory to argue, but was bitten back by the unscrupulous factory If I could, I really don't want to recall this incident, so I'll just briefly talk about it. In fact, everyone can guess more details. After discovering the copycat sales, I confronted their person in charge and the employee who was in contact with me. They first said that someone else found the update and asked them to make it. Then I accused them of leaking my changes and violating our agreement. As a result, they let something slip when they were talking at once, and I learned from it that they had actually bought a store and were selling things to me. I kept picking on their loopholes, and they knew they were in the wrong and started to play tricks on me. The process was very unpleasant, because it was their territory and I didn't dare to make a big fuss. After we exchanged harsh words, I returned home. As a result, before I could take the next step, the other party came to my door first, brought five people and blocked the door of my company, shouting that I owed them money for the goods. In fact, the payment they mentioned was the part that had not been paid yet, so they were just looking for an excuse to cause trouble. I saw that the situation was not right, so I called the police and drove them away. title The haunted, blatant factory This factory will definitely not cooperate with me again, but due to the lack of copyright and patent, I can't stop him from continuing to sell this model. I can only make him pay tens of thousands of dollars in compensation according to the breach of contract clause in the contract, and at the same time ask him to set up a new listing and not sell to me anymore. Fortunately, I only made one or two models in this factory at that time. After paying the money, I thought this disgusting thing was over, but I didn’t expect that the nightmare had just begun. My store had just been quiet for a few months, and this factory changed to a smaller one to sell my other products. In a rage, I bought a small account to sell his large-sized products, and he was not willing to be outdone, so we started fighting again. In the end, he was the only one who stopped following the sales, but he still stole my styles, took new photos, created listings and sold them again. Until now, I feel sick every time I see his listings. This robber completely disregards professional ethics and blatantly takes the styles that I have worked hard to improve for himself. Here is a lesson learned. When choosing a factory, you must consider their character. It is more disgusting than swallowing a fly alive. And for the product you have put a lot of effort into, you must have a patent or copyright protection! ! In order to protect the sellers in the group, I did not directly reveal the name of the factory in the story. I hope everyone understands. If there are sellers who are particularly concerned, you can privately chat with me. Only by preparing response strategies in advance, such as patents and trademarks, can you make the other party pay the price when something like the above happens. Finally, I have compiled a detailed explanation of trademark and patent infringement for you. Please help us complete the following small survey to get it~ title Finally, do a little survey There are always newcomers coming to consult me about some basic issues. Even many small and medium-sized sellers feel that their current sales bottleneck is because they have not laid a solid foundation and want to consolidate it. I have collected some knowledge points and listed them in the following list. You can vote for the Amazon knowledge points you want to know. The content of this vote will determine what we will share with you next time~ To thank you for voting, I have compiled a detailed explanation of trademark and patent infringement. Please scan the QR code below to get it from me~ PS. If you want to join the seller discussion group, you can also private message me to let me add you to the group Alice's little clone | Cross-border Business School For the highlights of the past, please click the link below to review The government has issued a ban! Amazon will be forced to cancel this feature Anaconda is back! This time, Amazon sellers join forces to defeat it! Will the store be dead if triggered? Amazon adopts a new review mechanism! Click to like and share your experience▼ |
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