What is UPS (United Parcel Service)? UPS (United Parcel Service) Review

UPS (United Parcel Service) is a global express delivery company. Founded in 1907, UPS is one of the world's most famous trademarks. As the world's largest express carrier and package delivery company, it is also a leading provider of transportation, logistics, capital and e-commerce services.

About UPS

UPS (United Parcel Service) is the world's largest express carrier and package delivery company, and a leading provider of professional transportation, logistics, capital and e-commerce services.

UPS manages logistics, capital flow and information flow in more than 200 countries and regions around the world every day. By combining the flow of goods, information flow and capital flow, UPS continues to develop new areas of supply chain management, logistics and e-commerce. Today, UPS has grown into a large company with assets of 30 billion US dollars.

Chairman and CEO: D. Scott Davis

Number of employees: 398,300 worldwide

2004 revenue: $36.6 billion

2007 revenue: $49.7 billion

2008 revenue: $51.5 billion

2010 revenue: $49.5 billion

2011 revenue: $53.1 billion

Parcel business statistics:

Volume delivered in 2004: 3.6 billion packages and documents

Daily deliveries: 14.1 million packages and documents

Daily U.S. air shipments: 2.1 million packages and documents

Daily international deliveries: 1.4 million parcels and documents

Volume delivered in 2008: 3.9 billion parcels and documents

Daily deliveries: 15.5 million packages and documents

Daily U.S. air shipments: 2.1 million packages and documents

Daily international deliveries: 2 million parcels and documents

Service area: more than 200 countries and regions; every address is located in North America and Europe

Number of customers: 7.9 million per day (1.8 million pickups, 6.1 million deliveries)

Service outlets: 4,200 UPS Stores; 1,500 UPS Sales Offices (worldwide); 1,000 UPS Service Centres; 17,000 Authorized Service Points; 40,000 UPS Drop Boxes.

Operating institutions: 1,748

Delivery fleet: 88,000 parcel trucks, vans, tractors and motorcycles

UPS jet fleet: 269; 9th largest in the world

Number of leased aircraft: 305

Daily flight sectors: Domestic: 1,071; International: 767

Number of airports served: Domestic: 400; International: 377

Development History

UPS Express originated from a courier company founded in Seattle, USA in 1907, which started out delivering letters and packages for retail stores. With the business principle of "best service, lowest price", it gradually expanded throughout the west coast of the United States.

UPS has a history of 112 years and was founded in Seattle, Washington, USA. At the beginning, UPS was similar to some domestic express delivery companies and was not large in scale. After borrowing $100, UPS founders Jim Casey and Claude Ryan started their own business in a small city by riding bicycles. However, UPS was the earliest express delivery company in the United States. At that time, the main means of transportation was cars, and UPS also used cars for delivery at the beginning.

By the 1930s, UPS had service in all major western cities and had developed the first mechanical package sorting system.

In the 1950s, UPS obtained the rights of a "common transportation carrier" and expanded its package delivery business from retail stores to ordinary residents, becoming a direct competitor of the US Postal Service.

In May 2001, UPS announced its cooperation with Alibaba, a famous Chinese e-commerce company, and officially formed a strategic alliance with AliExpress, an online wholesale e-commerce platform under Alibaba. UPS will be the preferred logistics supplier for the AliExpress platform. Buyers and sellers of AliExpress can enjoy the key benefits of online freight management and online tracking, including printing UPS freight labels and requesting UPS to pick up at home. The benefits are obvious and can greatly improve the customer experience. China's e-commerce is developing rapidly, which has also brought greater development space for express delivery.

In the past 110 years, UPS has also experienced many setbacks in the process of development. Economic crisis is an inevitable phenomenon in the economic operation cycle, especially in the context of globalization, the cycle of economic crisis is getting shorter and shorter, and after an economic crisis occurs, its storm often hits the world, and it is difficult to escape. This is even more obvious for UPS because it operates in more than 200 countries around the world. When an economic crisis occurs, the network affected should be all over the world. Despite this, UPS has successfully overcome many crises in the past. From the initial package delivery, UPS has gradually expanded its product and service scope and has become the world's leading overall supply chain provider.

UPS's business development in China has also experienced ups and downs. At the beginning, in 1988, we cooperated with large Chinese companies and established our own offices. In 2005, after China joined the WTO, the express delivery market began to be officially opened to the outside world. Foreign companies entered China one after another to carry out international express delivery business. UPS also started full operation in China. In 2008, UPS became the logistics and express delivery sponsor of the Beijing Olympic Games, which made us proud. Subsequently, UPS made two major investments in the Chinese market. One was to start investing in the construction of the Shanghai International Transshipment Center, and the other was to invest in the construction of the Shenzhen Asia-Pacific Transshipment Center. Both transshipment centers have been put into operation one after another. In addition, the business of the Shanghai International Transshipment Center has covered major regions in China.

We are very proud of our past achievements. There are probably three key factors that have led to UPS's success: the first is corporate culture, the second is corporate execution, and the third is continuous change.

The development of UPS can be described as "winning through change". In fact, there are four cores of change. The first is how to attract and cultivate a skilled and diversified team. At UPS, everyone has the same values ​​and works hard for the company's common goals. The second is to provide high value-added services, and we strive to become a leader in solutions. The third involves our corporate culture, which is customer-centric, continuously focusing on customer needs, and providing customers with predictable and unique solutions. Fourth, we advocate on a global scale, constantly pursue excellence, and innovate to accelerate our reform process.

Specifically speaking of UPS's strategy for dealing with crises, it can be said that the company will have different response strategies for different periods.

In the short term, the main thing is to save costs. In fact, all companies may have such a natural reaction when a crisis comes. However, even in a crisis, everyone should look at the medium and long term. In the middle of the crisis, we must constantly adjust our business model and continuously increase our turnover.

After World War II, in the early 1950s, cars began to become popular in the United States, and American society entered a suburbanization stage. Before that, UPS mainly delivered packages to customers' homes for department stores, but when people had cars, they no longer needed corporate delivery, and UPS encountered a crisis. At that time, UPS thought of developing new customers, which is to develop the B2B market in today's terms. In 1954, UPS's expansion began to have significant results, and it obtained more than 600 wholesaler customers. By 1956, B2B business was comparable to B2C business.

In response to the financial crisis, UPS has comprehensively optimized its operating network. We have found that when the crisis comes, customer demands have diversified, and the demand for high-end services has decreased significantly, because everyone has to deal with cost pressure and often reduces the time limit. What we have done during this period is to strengthen services. And from a long-term perspective, we still have to stick to the original investment plan and invest in building a global delivery network. In addition, UPS also insists on developing and using the most advanced IT technology. Through such investment and optimization, we can ensure our ability to deal with crises in the future and maintain long-term development.

IT technology plays an important role in the development of express delivery companies, and UPS has always attached great importance to its investment in IT technology. UPS's inquiry network has covered 104 countries, and receives 1.85 million online inquiries every working day, asking about the location of packages, thereby improving its supply chain management capabilities.

Today UPS, or United Parcel Service, is a global company with one of the most recognized and admired trademarks in the world.

As the world's largest express carrier and package delivery company, it is also a leading provider of professional transportation, logistics, capital and e-commerce services.

Company Honors

On June 7, 2017, the 2017 Fortune 500 list of the largest American companies was released, with UPS ranking 46th.

In June 2017, the "BrandZ Top 100 Most Valuable Global Brands 2017" was announced, with UPS Express ranking 16th.

On July 19, 2018, the Fortune Global 500 list was released, with UPS ranking 138th.

On December 18, 2018, the "Top 500 World Brands 2018" compiled by the World Brand Lab was announced, and UPS Express ranked 50th.

In July 2019, it ranked 132nd on the Fortune Global 500 list.

Acquisition of TNT

UPS will acquire Europe's second-largest express delivery company TNT Group for 5.16 billion euros ($6.8 billion) in cash. The merged company will surpass FedEx and DHL to become the world's largest express delivery company in terms of revenue.

UPS and TNT issued a joint announcement on March 19, 2012, stating that the acquisition price was 9.5 euros per share, a premium of 53.7% over the stock's closing price on February 16, 2012, the day before the two parties announced that they were in the process of relevant negotiations.

Europe is UPS's largest market outside the United States, accounting for half of UPS's annual international revenue. UPS has been rumored to acquire TNT since 2008, hoping to expand its influence in the European market. In 2010, UPS accounted for 7.7% of the European express parcel market, and TNT accounted for 9.6%. The combination of the two will catch up with Germany's DHL Express's 17.6% share.

Judging from TNT's financial reports in the past two years, it is an indisputable fact that its performance has declined. Data shows that the company lost $62 million in the fourth quarter of 2010, and its net loss reached 97 million euros in the first nine months of 2011.

In fact, UPS has been coveting TNT for a long time. According to industry insiders, UPS has never given up trying to acquire TNT, but has been rejected repeatedly. "The two companies have been in contact in the past. At the beginning, TNT was definitely not willing to give in easily, after all, it is one of the 'Big Four'. The agreement may be based on two factors.

There are two factors: first, the changes in the international situation, the increasingly fierce competition in the express delivery industry, and the increasingly thin profits; second, the good communication between the two companies. The former reason should be the main driving force. "Ma Renhong, Secretary General of the Guangdong Logistics Industry Association, analyzed.

However, on the morning of January 14, 2013, U.S. time, the world's largest package delivery company UPS (United Parcel Service, Inc., NYSE: UPS) issued a statement saying that it would withdraw its acquisition offer for TNT (Thomas National Transport, AS: TNTE), a Dutch company and the second largest express delivery service company in Europe.

Industry impact of mergers and acquisitions

The merger surpasses FedEx and DHL, rewriting the global logistics industry landscape.

After UPS, the world's largest express service provider, acquired TNT Express Group, Europe's second largest express service company, the two parties will strengthen and integrate their global business networks through the merger. The annual revenue of the merged company is expected to exceed 45 billion euros, surpassing FedEx of the United States and DHL of Germany to become a leader in the global logistics industry.

TNT Express is the fourth of the world's four largest logistics and distribution companies, with revenue of 7.25 billion euros in 2011, two-thirds of which came from the European market. UPS has surpassed FedEx and DHL under Deutsche Post to become the world's largest international logistics giant in terms of revenue.

Industry insiders said that UPS accounted for 7.7% of the European express delivery market in 2010, while TNT accounted for 9.6%. The merger of the two means that its market position in Europe will be comparable to that of Deutsche Post, the largest express delivery operator in the region, and will also deepen its development in high-growth markets such as Asia Pacific and Latin America. TNT's shareholders will also create additional value by accelerating the growth of UPS's international business.

The merger of UPS and Post NL NV will create a global integrated parcel delivery and logistics services group. The business integration is expected to take four years to complete. In addition, the transaction will expand UPS's geographical business scope.

UPS Chairman and CEO Scott Davis said, "After this merger, UPS and TNT will significantly improve their ability to meet the global logistics needs of complex customers. The integrated business position covers a global network, which will promote our business growth and globalization process, and also point out the direction for future business growth."

Technical Information

Compared with its competitor FedEx, UPS has traditionally focused more on quality and efficiency, and has more or less despised or even ignored the application of advanced technology. The senior leaders of UPS's information service department admitted that "if you entered our information service organization in 1985, from a technical point of view, you entered an organization in 1975." Since FedEx entered the air express market in the early 1980s, it has always attached importance to the development and use of new technologies. Through automatic order submission, automatic sorting, automatic tracking and other systems, it has greatly reduced the cost of air transport services, allowing FedEx to dominate the air express market in the 1980s, forcing UPS to increase its investment in information technology and reach or even surpass FedEx's technical level in a very short time.

In 1988, UPS expanded its IBM mainframe with 600 terminals to 17,000 terminals. In the same year, UPS acquired two technology companies, Roadnet and II Morrow, which developed a system that enables shippers to track each delivery vehicle along the shipping route through a computer screen and adjust the engine through a set of on-board equipment to help UPS vehicles avoid failures. UPS technicians also began to develop an automatic package tracking system similar to FedEx. In 1989, UPS invested $80 million to build a computer and electronic communication center in Mahwah, New Jersey that connects to the UPS global computer network. In 1991, UPS began a bold move, hoping to surpass FedEx's information system capabilities by developing the "Delivery Information Acquisition Device" (DIAD) and push competition into the high-tech field. The tablet, through a wireless data transmission system, transmits data to the UPS data network while reading information. When the consignee signs for the goods on the electronic writing board, all the information will be immediately transmitted to UPS's huge electronic tracking system. At the same time, the consignor can check the information online and see the consignee's signature. Through DIAD, the driver can also be informed of road traffic conditions and where customers need to pick up goods. Even with decades of ground transportation experience, UPS still relies on the global positioning system to plan each driver's delivery route based on the number of goods to be delivered. Not only that, UPS's unique mobile solution also allows customers to track their delivered items anywhere and at any time through PDAs, mobile phones and even wireless pagers. If you want to deliver goods, you only need to enter the postal code of your location into the PDA to get the information of the nearest UPS collection point; or you can directly use UPS's positioning software to find the location of the collection point.

In the past decade, UPS has invested more than $11 billion in new technologies, and is still increasing at a rate of $1 billion per year, including the construction of information backbone networks, PCs and laptops, wireless communications and mobile data exchange systems, etc. These investments not only make real-time tracking of shipments easy, but also drive a new wave of business model changes around the world. Fortune magazine joked that today's UPS is no longer a trucking company with technology, but a technology company with trucks. UPS has recruited 4,000 programmers and technicians. It has two large data centers in Mahwah and Atlanta, with 14 mainframes that can run 1.134 billion instructions per second. UPS also has 713 mid-range computers and 245,000 PCs, as well as 3,500 local area networks and 130,000 connected workstations. UPS's global network covers more than 100 countries and serves more than 900,000 users. The UPS website handles an average of 2.5 million online tracking instructions per day, and 1.7 million tracking instructions transmitted via mobile radio communications. During the Christmas season of 1999, the UPS website handled a record 3.3 million online tracking instructions in a single day.

UPS's achievements in information technology not only brought it profits and awards, but more importantly, it laid a good technical foundation for UPS's next industry expansion.

Logistics Management

Since 1993, UPS has launched supply chain management services under the name of World Wide Logistics (WWL), and formally established UPS Logistics Group in 1995 to lead the company's logistics services. Logistics has become UPS's fastest growing department, with an annual growth rate of 70% in the past two years. Through more than 450 distribution centers in more than 50 countries, UPS Logistics Group provides customers with comprehensive spare parts and product supply chain management, as well as logistics management for after-sales services such as returns and repairs, reducing customers' costs in the circulation field and improving service quality.

As an expert in logistics chain management, UPS Logistics Group has maximized its transportation advantages, minimized possible delays in the transportation process, created the so-called "End of Runway Effects", established a logistics management center near the airport, and formed alliances with many high-tech companies to provide them with inventory, distribution and even after-sales services. For example, UPS's largest air transport hub is located at Louisville Airport in Kentucky. Every night, 90 planes gather here, and within three hours, a plane takes off and lands every two minutes. Every day, HP airlifts damaged computers to the airport. These devices are transported to the UPS logistics center near the airport, where 60 technicians repair them and then send them to the airport for transportation on the same day. This department repairs 800 computers every day.

In February 2000, Ford Motor Company announced a strategic alliance with UPS Logistics Group, aiming to speed up the delivery of Ford Motor Company's finished vehicles. Through the optimization of the transportation network and the use of information technology, the time it takes for vehicles to be delivered from Ford to dealers and users can be shortened by 40%, making on-time delivery possible. At the same time, the alliance will also provide an Internet-based cargo tracking system, allowing Ford Motor Company and its dealers to track the entire process of each vehicle from production to transportation online. This system will eventually be open to consumers, who will not only be able to order cars online, but also check the status of cars during production and transportation online.

By providing logistics services, UPS has also become the logistics pillar of the emerging online retail industry. During the Christmas season of 1998, 55% of the goods ordered online in the United States were delivered by UPS (the U.S. Federal Postal Service delivered 32% and FedEx delivered 10%). The cooperation between UPS and Nike further illustrates the role of logistics services. UPS is responsible for the warehousing and delivery of Nike shoes and sportswear. When consumers click on the Nike website to place an online order, their order information will be automatically transmitted to the UPS system. Every hour, the goods ordered through the Internet are loaded and transported to the UPS distribution center, enter its transportation system and are delivered to consumers. In addition, UPS also operates a telephone order center on behalf of Nike in San Antonio, accepting consumers' telephone orders and transmitting the order information to UPS's Nike product delivery center. BOO.COM is a fashion website in the United States. UPS is responsible for transporting the products of its suppliers to the UPS delivery center, inspecting the quality of the products, and packing them in boxes printed with the BOO.COM trademark before delivering them to consumers. On the other hand, when UPS delivers the goods to the consumer, its system will automatically send an electronic confirmation message to the manufacturer's finance department so that the manufacturer can issue a collection bill in a timely manner.

UPS Management

United Parcel Service (UPS) employs 150,000 people and delivers an average of 9 million packages per day to all parts of the United States and 180 countries. In order to achieve their mission, "to provide the fastest delivery in the mailing industry," UPS management systematically trains their employees to work as efficiently as possible. Let's take the work of delivery drivers as an example to introduce their management style.

UPS industrial engineers time-study each driver's route and set standards for every delivery, stop, and pickup activity. The engineers record the time it takes to stop at red lights, pass through traffic, ring doorbells, cross yards, climb stairs, take coffee breaks, and even use the bathroom. They enter this data into a computer and come up with detailed time standards for each driver's work each day.

To meet the target of 130 packages a day, drivers must follow a strict schedule set by engineers. When they approach the delivery station, they unbuckle their seatbelts, honk the horn, turn off the engine, and apply the emergency brake, ready to start and leave after the delivery. The driver then steps out of the cab, folders under his right arm, the package in his left hand, and the car keys in his right hand. They read the address on the package and memorize it, then walk quickly to the customer's door at a speed of 3 feet per second, knocking first to avoid wasting time looking for the doorbell. After the delivery, they complete the sign-in on the way back to the truck. Does this rigid schedule seem a bit cumbersome? Maybe it is. Does it really lead to high efficiency? Of course! Productivity experts agree that UPS is one of the most efficient companies in the world. For example, the average Federal Express employee only picks up and delivers 80 packages a day, while UPS does 130. The relentless efforts to improve efficiency seem to have a positive impact on UPS's net profit. It is generally considered to be a highly profitable company.

UPS Supply Chain Management Solutions

2004 revenues: $2.8 billion

Main business: logistics and distribution, transportation (including air, sea, road and rail), freight forwarding, international trade management and customs clearance agency

Special services: service parts logistics, technical repair and configuration, supply chain design and planning, returns management and emergency parts delivery

Facilities: 35 million square feet with more than 1,000 facilities in 120 countries and territories

Overnite, UPS

2004 turnover (acquired in August 2005): NT$1.65 billion

Main service: A leader in providing shore-to-shore less-than-truckload services

Transport fleet: 6,700 tractors; 22,100 trailers

Facilities: More than 200 service centers

Business Strategy

E-commerce has gradually become a global industry. UPS's e-commerce strategy is to integrate its logistics solutions into users' business processes to the greatest extent possible, using logistics services to enable electronic transactions in the virtual world to be completed in the real world.

In 1997, UPS launched a set of Internet-based transportation "application programming interface" (API) called "UPS Online Tools". This set of tools is an independent application module that can be directly embedded in e-commerce websites to complete the website's transportation and delivery functions. The tools can provide users with a variety of services, including the selection of transportation service types, freight and handling fee calculations, transportation time calculations, UPS collection point selection, transportation label printing, shipment tracking, etc. For example, when a customer orders a product on the website of McLone Computer Company, the website has been connected to the UPS server through the "UPS Online Tools". After the customer orders the product, it is actually UPS that provides the delivery service. The customer will receive a UPS tracking number accordingly, and can check the production progress and delivery status of the ordered product on the McLone website at any time. Since the launch of "UPS Online Tools", it has been connected to more than 40,000 websites in less than three years, which has not only eliminated the worries of offline delivery for these websites, but also closely connected UPS with thousands of consumers, expanding and controlling the package delivery business. "UPS Online Tools" is the world's most advanced and powerful transportation application.

Another strategy of UPS to expand its e-commerce business is to form a strategic alliance with well-known software developers, authorizing them to directly apply UPS's online transportation software and supply chain management technology to the new software they develop, or to cooperate with each other to jointly develop related software. For example, the e-commerce software of Harbinger, IBM, Open Market, Oracle and other companies can directly use UPS's online transportation tools. SAP, Oracle, Peoplesoft and other companies that dominate the ERP (Enterprise Resource Planning Management) technology field combine their own IT technology with UPS's inventory management, real-time spare parts management and other supply chain management technologies to develop a complete material management solution for enterprises from the starting point to the end point. Through these solutions, enterprises can seamlessly connect internal plans such as production planning, spare parts procurement, human resources management, and finished product delivery with UPS's spare parts, finished product inventory and delivery and other external services. UPS can grasp the material needs of enterprises at any time and provide them with corresponding transportation, warehousing, delivery and other logistics services, which maximizes the efficiency of the logistics supply and delivery process and truly realizes the whole process logistics service.

As the world's largest express delivery company, UPS is also committed to developing online file transfer services, promoting its core business and service concepts in the real world to the virtual world. In June 1998, UPS launched the "UPS Document Exchange" system to provide customers with large-capacity, fast and secure online transmission services for documents, images and software. In 1999, it developed a new generation of "UPS Online Courier" on this basis, and cooperated with Worldtalk to substantially improve the security of data and file transmission on the Internet. In May 1999, HP announced that it would cooperate with UPS to develop the world's first system for transmitting and tracking paper documents online in a digital way. In addition, UPS has also developed a professional system to ensure the safe transmission of legal documents and invoices on the Internet.

Extended Services

Modern business is a combination of logistics, information flow, and capital flow. Grasping these three will grasp the future of the business world. Therefore, combining logistics and information technology, UPS has extended its business tentacles into the financial field. In 1998, UPS Capital Corp. was established to provide customers with financial services including cash on delivery (COD), mortgage loans, equipment leasing, international trade financing, etc.

The international trade financing service provided by UPS Capital makes the capital allocation of manufacturers or factories more flexible, and the order-taking capacity will also be greatly increased, which comprehensively improves the competitiveness of the industry. High-tech product manufacturers can get payment from UPS Capital with bills of lading while packing and shipping. However, through traditional international trade wire transfer or credit transaction methods, it takes at least 45 to 60 days from shipment and packing to actual payment, and the capital pressure on operating turnover is extremely heavy. UPS Capital's innovative financial services are a revolutionary approach to modern commercial settlement. The business volume of international trade settlement in Asia alone has reached more than 100 billion US dollars. UPS has seized this business opportunity through logistics support and extended services, and has formed an alternative global financial institution.

Let's take an example to illustrate the process of this financial service: suppose a fashion company in Los Angeles orders goods from a fabric supplier in Malaysia. After UPS receives the goods delivered by the Malaysian supplier, it can pay up to 80% of the purchase price immediately. After the goods are delivered to the consignee in Los Angeles, UPS collects the payment and then pays the balance to the Malaysian company. This method is much more timely and effective for the seller in Malaysia than payment by letter of credit, and the reliability of the delivery date is guaranteed for the buyer in Los Angeles. For UPS, its service network is all over the world, especially in the US import express market. UPS has a 70% market share and is familiar with all buyers. Therefore, its credit inquiry ability for business transactions is far better than that of ordinary banks. Moreover, when the goods are transported by UPS, UPS has the right to transport and control the goods. Its low-risk financing advantage is unmatched by any bank.

UPS's international trade financing service first chose Hong Kong as its Asian operation center, and established UPS Capital branches in Taiwan, Thailand, Malaysia, and a European operation center in London, UK, with overall command from the Atlanta headquarters in the United States.

COD service not only facilitates capital turnover for enterprises, but also brings benefits to consumers. In the cooperation between UPS and Gateway, an American electrical appliance chain sales company, UPS collects payment on behalf of Gateway after delivering the goods to customers, and then directly deposits it into the designated bank account. Today, with online ordering, online auctions and TV shopping becoming more and more popular, consumers are suffering from the inability to experience the quality of goods in person before paying. UPS's service just meets this demand. 8% of Gateway's annual sales are cash on delivery business. UPS also plans to use the electronic writing board that its truck drivers must have to carry out credit card transfer payments at the delivery point.

In addition, UPS Capital also provides financing convenience for customers through services such as receivables transfer, inventory mortgage, office equipment and storage equipment leasing, etc. In 1998, the company's cash flow reached 3 billion US dollars.

Asia Pacific

Asia Pacific Region Introduction

Founded: 1986

Headquarters: Singapore

President: Ken Torok

Service area: more than 40 countries and regions in Asia Pacific

Employees: More than 14,000 in Asia Pacific; 427,700 worldwide

Asia Pacific Fleet: More than 1,400 vehicles of all types

Operating institutions (transfer stations and centers): more than 344

Daily flight segments: UPS weekly flights Asia Pacific: 259 flights per week; International: 133 flights per week

Airports served: 16 within Asia Pacific; 377 international

Air transfer stations in the Asia-Pacific region: Shanghai Pudong, Taipei, Hong Kong, Singapore, Pampanga, Philippines

UPS Shanghai International Transshipment Center

UPS Shanghai International Transshipment Center was opened on December 9, 2008. It is located at Pudong International Airport (PVG) and is the third largest transshipment center in the world. It has the largest on-site customs supervision area in Shanghai and provides 24/7 customs clearance services. It is specially designed to improve and strengthen the handling of express and bulk freight. The transshipment center is equipped with 117 conveyor belts and 47 docking ports, and the cargo sorting capacity is expected to reach 17,000 pieces per hour.

UPS Shenzhen International Transshipment Center

The international express giant UPS officially opened its air transshipment center at Shenzhen Bao'an Airport on May 18, 2010. This is UPS's second transshipment center in China after Shanghai. Derek Woodward, president of UPS Asia Pacific, said that with the addition of the Hong Kong transshipment center, three of UPS's more than 10 transshipment centers around the world are located in China. China is UPS's most important overseas market. The next step will be to cooperate with domestic airlines to expand the domestic route network in China.

The new transshipment center operation station covers an area of ​​130,000 square meters, equivalent to 12 standard football fields. The first phase of the project has been completed with an area of ​​90,000 square meters, and there is another 150,000 square meters of apron. The equipment currently installed can support the processing of 18,000 packages per hour, and the processing capacity will be expanded to 36,000 packages per hour in the future. Shenzhen Customs and Entry-Exit Inspection and Quarantine are stationed at the transshipment center, and can conduct cargo declaration, inspection and customs clearance 24 hours a day. The transshipment center has more than 400 employees. Regarding the positioning difference between the transshipment center and the Shanghai transshipment center that was put into use in December 2008, Woodward, president of UPS Asia Pacific, said that Shanghai's customers are mainly high-tech and high-value-added products, which are exported to Europe, the United States, Japan and the Middle East. The two centers are complementary in function. The function of the Shanghai center is to connect China with Europe, the United States and the Middle East. It is an international transshipment center, while Shenzhen is mainly a cargo transshipment center within Asia.

The opening of the Shenzhen Transshipment Center marks the completion of UPS's "Shanghai and Shenzhen dual-center" operation layout in China. The Clark Transshipment Center in the Philippines, which previously served as the Asia-Pacific transshipment center, has been basically replaced by these two centers. The Shenzhen Transshipment Center alone has an operating area five times that of the Clark Transshipment Center and handles seven times the cargo volume per hour.

Settled in Zhengzhou

On October 8, 2012, the opening ceremony of the new cargo route of United Parcel Service (UPS) Zhengzhou-Anchorage International Airport was held at Sofitel International Hotel Zhengzhou. The scheduled flight from Zhengzhou (CGO) to Anchorage (ANC) via Incheon (ICN) in South Korea opened by UPS is operated by Boeing 767-300, and takes off and lands at Zhengzhou Xinzheng International Airport 5 days a week.

Settled in Hefei

In 2012, United Parcel Service (UPS) of the United States settled in Hefei.