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Amazon expands “Voice of the Buyer” online sites
Amazon has launched the "Voice of Buyer (VOC)" function in North America, Europe, Japan and India to help sellers improve customer experience.
It is reported that the "Buyer's Voice" function was launched in the first half of this year, aiming to help sellers identify product and product information issues that affect the buyer experience. According to the buyer's satisfaction, the listed products can be classified as "excellent", "good", "average", "poor" and "very poor". Sellers can use this function to understand the buyer's satisfaction with the product, view buyer feedback, analyze the listing and take corrective measures in a timely manner.
Indian government increases duty rebate on gold and silver jewellery exports
According to foreign media reports, the Indian government has increased the tariff rebate rate on gold and silver jewelry, and the tax refundable to exporters will increase. This move will make India's export products in these sectors more competitive in the global market.
According to a notification from the Ministry of Finance, the rate of substandard goods tax on gold jewellery has been increased from Rs 272 per gram to Rs 372.9 per gram. Similarly, for silver jewellery, the rate has been increased from Rs 3,254 per kg to Rs 4,332.2 per kg. The change is effective from November 16, 2019.
Amazon launches free online music service
US e-commerce giant Amazon announced yesterday that it has launched a free version of its online music service "Amazon Music", but this version will be inserted with advertisements.
It is reported that Amazon's free music service consists of playlists and radio stations. In addition to its own smart speaker Echo, users can also use it for free on Android and Apple devices, and the scope of the service has been greatly expanded compared with before. In addition, Amazon's basic music service is free, but if users want to listen to more songs, they need to purchase paid services.
AliExpress releases complete Double 11 report
Alibaba's AliExpress released a complete Double 11 battle report yesterday. After 48 hours of global shopping spree, AliExpress' Double 11 promotion came to a perfect end at 23:59 Pacific Time on November 12 (15:59 Beijing Time on November 13).
Among the achievements listed in this battle report, in addition to the fact that the platform's transaction volume in the first 13 minutes exceeded the total transaction volume in the first hour of last year, and the transaction volume at 19 hours, 21 minutes and 11 seconds exceeded the total of last year's 48 hours, data such as the brand overseas rankings are also listed.
Data shows that in this AliExpress Double 11 global promotion, the top five countries for "shopping" are Russia, Spain, the United States, France and Poland. As one of the most important markets for AliExpress in the world, Russia's sales on Double 11 reached 267 million US dollars, setting a record high. Within one hour of the opening, the growth rate exploded nearly four times that of last year. The number of buyers participating in the promotion in Spain within one hour of the opening was three times that of the same period last year. The transaction volume in France and South Korea within five hours of the opening exceeded the level of the whole day last year. Poland's transaction volume and the number of buyers during Double 11 doubled.
In addition, the top five categories of products exported to overseas markets are mobile communications, consumer electronics, home gardening, auto parts and computer office. The transaction amount of mobile communications increased by 76.8% year-on-year. The top five provinces and cities exported to overseas markets are Guangdong, Zhejiang, Shanghai, Jiangsu and Henan.
African e-commerce platform Jumia announces suspension of e-commerce business in Cameroon
African e-commerce platform Jumia issued a statement yesterday, announcing the suspension of its e-commerce platform activities in Cameroon.
As for the reason for suspending its e-commerce business in the region, Jumia said that it was because the transaction portal it currently operates is not suitable for Cameroon's current e-commerce environment. However, the company said it will continue to use its classified advertising website Jumia Deals to support buyers and sellers in Cameroon. After Jumia made this statement, its stock price plummeted to an all-time low of $4.96.
Amazon plans to build second logistics center in Mississippi
Amazon announced yesterday that it plans to build a second logistics center in DeSoto County, Mississippi.
It is reported that the logistics center covers an area of more than 1 million square feet and is used to pick, pack and transport bulk commodities such as sports equipment, garden furniture, fishing rods, pet food, kayaks, bicycles and other large household goods.
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