Will the account be blocked if the listing contains these two words? Will the sale be banned if there is no summary? The truth is...

Yesterday, a saying went viral among Amazon sellers:

As soon as the news came out, regardless of whether it was true or false, some sellers began to panic, because if they wanted to change it, many sellers would have to change all their SKUs...

In fact, most sellers’ five points have the word “guarantee” in them, and if the SKU is changed, the word must also be changed . It’s really troublesome just thinking about it.

Is this news true or false? So many sellers went to ask customer service, and the customer service staff had different opinions on this news.

A seller consulted customer service about this matter and was told that including warranty and guarantee in the five points of the listing and the description is considered a violation and may result in the listing being banned from sale.

There are also Amazon customer service staff who said that the words "warranty" and "guarantee" are not prohibited in the background policy.

There is also customer service feedback that this message is only for A+:

Some sellers even speculated that it was the service provider's doing, and that they wanted to "squeeze the leeks" just like the "pesticide" incident a few days ago.

Four different statements popped up at once. Who should the seller believe?

Seeing the sellers’ heated discussions on the matter, Amazon officials also came out to refute the rumor and put an end to the matter.

Now you can rest assured. Sellers don’t have to worry about the listing being blocked because of these two words. As for the different opinions of the customer service, it may be that the service level of some customer service is not up to standard.

Although there are rumors of store closures mentioned above, if this policy is violated, the store closure will become a reality.

Recently, many sellers have received emails from Amazon regarding lithium batteries. The content is as follows:

The email clearly stated that if the UN38.3 lithium battery test summary is not provided, the product will be banned from sale .

Many sellers get panicked when they see UN38.3. What the hell is this?

UN38.3 refers to Article 38.3 of Part 3 of the United Nations Manual of Tests and Criteria for the Transport of Dangerous Goods, which is specially formulated by the United Nations for the transportation of dangerous goods. Considering some safety aspects of lithium batteries during air transportation, the lithium battery operation specification, namely the UN38.3 test, was formulated.

So sellers who sell products with the above batteries on Amazon, please pay attention! Before shipping the products to FBA, remember to carefully check whether there is a test summary for the lithium battery.

It is understood that most battery suppliers have the UN38.3 certification. If they don’t have it, they can find a certification agency to do it. Domestic safety testing agencies can do it, and it can be done in about two weeks . The key is that it is not expensive. It is much easier than IEC62133, UL, South Korea’s KC and Japan’s PSE!

Therefore, if you don’t want to be blocked, sellers should hurry up and prepare!