Wow! The US sellers who sent money had a lot of orders, but the shipments were cancelled for no reason?

Wow! The US sellers who sent money had a lot of orders, but the shipments were cancelled for no reason?


Recently, the U.S. $1.9 trillion COVID-19 relief bill came into effect, and the U.S. government will distribute $1,400 checks to eligible Americans .

 

In the past two days, $1,400 has been sent to the accounts of the American people, which has not only made the American people better off, but also boosted sellers' orders.

 

In the seller communication group, "How are your sales today?" has become a daily greeting for sellers. As the US relief funds gradually arrive, the sellers in the group are also showing a happy scene, and it is very lively.

 

Relief funds have arrived, and sellers are experiencing a surge in orders

 

What is the most pleasant sound in the world? It must be the sound of US dollars arriving in the account.

"One of your products is booming" must be the news that sellers most want to hear.

 

One seller analyzed: According to the consumption concepts and shopping habits of the American people, generally speaking, after the US distributes money, the number of orders from sellers on the US site will definitely increase, and the growth of sellers in the top 50 of BSR is particularly obvious.

 

The surge in sales of sellers in reality confirms this view. This morning, when the same greetings rang out in the sellers’ communication group, good news of booming orders came one after another.

 

The picture comes from the seller communication group

 

According to a US seller, after the US sends money, it is easy for categories such as home furnishings and daily necessities to explode in orders. However, the explosion of orders came so suddenly that some sellers have not yet reacted.

 

"I was wondering why sales were better today? Wow, it turns out they have money."

"No wonder I, who plays Lin Dan every day, finally got an order today?"

"Oh my goodness, no wonder my sales have increased 10 times."

 

The picture comes from Zhiwubuyan

 

Although the US giving out money is a great thing for cross-border sellers, sellers’ joys and sorrows are not the same. Some are overjoyed by booming orders, while others are crying and shouting with zero orders.

 

The picture comes from the seller communication group

 

If there is a competition for misery in cross-border e-commerce, there must be many sellers who are expected to win the championship. On this good day for making money, there are even sellers whose shipments were cancelled by Amazon!

 

A large number of sellers’ shipments were cancelled by Amazon

 

As the epidemic and logistics conditions gradually improve, Amazon has gradually relaxed its shipping restrictions. The storage restrictions in the United States, Japan and other sites have been relaxed several times compared to before, which also made sellers breathe a sigh of relief.

 

But recently, another move by Amazon is really puzzling and has affected many sellers.

 

A seller reported that the shipment he created a few days ago had already been shipped, but today he received a shipment cancellation notice from Amazon . The email is as follows:

 

The picture comes from the seller communication group

 

Amazon said that because the seller's shipments exceeded the ASIN storage capacity available in its account, Amazon has canceled these shipments. But strangely, the seller said that the number of his shipments did not exceed the storage capacity, and the IPI score was above 700 points . Why did Amazon cancel these shipments for no reason?

 

The picture comes from the seller communication group

 

Coincidentally, through the editor's observation, it was found that in the seller communication group, many sellers have encountered this situation, and the content of the emails they received was exactly the same, all of which were that the shipment exceeded the ASIN storage capacity.

 

The picture comes from the seller communication group

 

On the forum, several sellers who encountered the same situation also asked for help: the delivery plan created on March 15 was replenished according to the "maximum number of shipments" in the background, and there was no violation of regulations. However, it was cancelled on March 17, and negotiations with Amazon customer service were of no use.

 

The picture comes from Zhiwubuyan

 

Obviously, this is not an isolated incident. Since March 15, more and more North American sellers have had their shipments canceled, and all of these have occurred without exceeding the shipping limit. One seller complained: If this continues, the young man will turn into an old man.

 

The picture comes from Zhiwubuyan

 

Some sellers have opened cases for feedback, but they are unable to restore the shipments. At this time, the sellers are most worried about the goods that are still on the road. Some sellers said that they can still accept the cancelled shipments, but some sellers have consulted foreign customer service and received a reply that they will be rejected, so there is no complete guarantee whether the cancelled shipments can safely reach the Amazon warehouse.

 

The picture comes from the seller communication group

 

However, there is no worst for cross-border sellers, only worse. The experience of the seller below resonated with many sellers: he was restricted from shipping, and then just after arriving at YYZ4, he was notified that the warehouse was closed. When he opened a case and asked about the warehouse transfer, he was told that it was not possible.

 

 

As for why Amazon suddenly canceled a large number of shipments, some sellers speculated that it might be due to insufficient Amazon warehouses. Sellers whose shipments were canceled can try to recreate shipments, and made the following suggestions:

 

Open [Seller Support] - [I want to open a store] - [Amazon Logistics] - [Warehouse] - [Other options]. If there are 4 options at the last step, then there is no problem. If there are other options, you need to think about what to do.

 

At the same time, sellers can also try the following actions to remedy the situation:

 

1. Open an English case, there is a chance that you can recreate the shipment

2. Ship to overseas warehouse for transit and recreate this batch of goods

3. Self-delivery supplement + overseas warehouse drop shipping

 

I wonder if other sellers have encountered the same situation? Feel free to leave a comment in the comment area~

Text✎ Yi Xin/
Statement: This article is copyrighted and may not be reproduced without permission.


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