Working on Amazon requires three abilities: product selection ability, operational ability, and stress resistance .
Because sellers often have to face various situations, last week's news that Amazon might ban Xinjiang cotton products caused a sensation, and many sellers said that the clothing category was over; the repeated changes of the Ever Given have always worried the sellers. These things are impacting the sellers' fragile hearts. If they have poor stress resistance, they may fail.
To make matters worse, Amazon employees' frequent strikes have made it more difficult for sellers to restock. In this case, the goods that have been stored are extremely valuable, but there are always people with bad intentions who target sellers' goods. Recently, Vancouver police cracked a theft case worth 205,000 Canadian dollars from an Amazon warehouse.
Amazon warehouse theft It is learned that a Vancouver man named Huang was arrested for stealing from Amazon's Delta warehouse. The cumulative value of the stolen goods was approximately 205,000 Canadian dollars (approximately 1.07 million yuan) .
▲ Image from Vancouver Sun
It is understood that Vancouver police received a warehouse report submitted by Amazon's Delta warehouse, which stated that employees had stolen computer parts and watches.
After searching Huang's vehicle and house, the police seized 100 stolen items. After an undercover investigation, the police finally arrested Huang and brought him to justice. Faced with the evidence before the police, Huang admitted that he had stolen the items from the Amazon Delta warehouse. Currently, relevant personnel are trying to recover the remaining stolen goods.
After the news broke, sellers expressed their views on the warehouse theft.
Seller A: "Does Amazon have a short memory? How long has it been since the last theft? I beg Amazon to install more surveillance cameras, hire more security guards, or install security inspection machines. All people entering and leaving the warehouse need to go through security inspections. Wouldn't that be much safer?"
Seller B: "Another product has been stolen, which means another seller has lost a product. I hope Amazon can quickly find some reliable ways to crack down on thefts. It has happened so many times, but haven't you sounded the alarm yet?"
Seller C: "The drivers have surveillance cameras installed, so shouldn't the warehouses have them too? I feel bad every time I see news about thefts at Amazon warehouses. I don't know where my missing items are." The frequent occurrence of lost goods has attracted the attention of Amazon . As the seller mentioned earlier, Amazon installed cameras on drivers, which is Amazon’s latest method to prevent lost goods.
Amazon asks drivers to accept AI cameras It is understood that recently, Amazon delivery drivers in the United States must sign a "biometric consent form" to allow Amazon to use artificial intelligence-driven cameras to obtain the driver's location, movement and biometric data. Data shows that Amazon has about 75,000 delivery drivers in the United States, and if they refuse to sign the form, they will lose their jobs .
▲ The picture comes from the Internet
Additionally, the cameras can "collect, store and use biometric information" from photos taken by truck drivers, which can be stored for up to 30 days after the photo is taken .
In fact, as early as February this year, Amazon announced plans to install a camera with artificial intelligence on trucks to track drivers' work.
An Amazon spokesperson said that this move is intended to ensure the safety of packages during transportation . Although Amazon's practice makes drivers anxious, it is a good thing for sellers, as fewer items will be lost during transportation . Even if items are lost, the whereabouts of the goods can be tracked based on the driver's driving status .
Some sellers said that it is far from enough for Amazon to just manage its delivery drivers. Apart from the influence of other factors such as extreme weather, the probability of lost items on the road is much lower than in the warehouse . Amazon should focus its logistics management on warehouses .
As the seller said, the goods are either lost on the road or lost in the warehouse, so Amazon must not only strengthen the management of drivers, but also strengthen the management of warehouse employees.
The recent frequent incidents of package loss and product theft have made Amazon realize the seriousness of omissions in the sorting and delivery links , so Amazon is strengthening the management of warehousing and logistics personnel, hoping to reduce the number of lost or missing goods. After all, compensating sellers for their losses is also an expense for Amazon.
Do sellers have any suggestions on Amazon's warehouse and delivery management? Feel free to leave a comment to share~ |
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