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Today is April Fools' Day, but in the adult world, there are no holidays, only Q2. Looking back at the first quarter of this year, it was a disastrous quarter. Sellers not only encountered logistics delays caused by canal congestion, extreme weather and workers' strikes, but also encountered Amazon's requirements for insurance and taxes from all sides. Amazon sellers are well-known as the army of leeks. In this situation this year, almost nothing is left. Sellers with strong stress resistance have gradually become accustomed to it, but the sudden expiration of credit cards has once again deeply hurt the sellers. Credit card verification failed
It is understood that a seller checked his mailbox as usual and found an email from Amazon. After clicking on the email, he found that Amazon prompted that the credit card information was incorrect and needed to be updated . Since Amazon has prompted, the seller should update the information according to the requirements. The seller re-uploaded the credit card information with this idea in an attempt to solve the problem. However, the seller never expected that even though he had updated the credit card information according to Amazon's requirements, it still did not pass . The seller thought that maybe there was something wrong with the credit card information, so he decided to change the credit card to bind to the account, but the same prompt appeared again. The seller, who was not convinced, tried 5 cards in a row, but failed to bind successfully . ▲ The picture comes from the seller communication group The sellers who realized something was wrong began to suspect that this was an Amazon bug, so they reported their situation in the seller communication group and asked whether other sellers had received email reminders. ▲ The picture comes from the seller communication group After this message was sent, many sellers began to report that their credit cards had expired and they needed to update their information. ▲ The picture comes from the seller communication group ▲ The picture comes from the seller communication group Many sellers are very angry about this situation, and some are even so angry that they want to have a real-life PK with their brother-in-law. Seller A: "Please Amazon take my sincere regards and get lost. I didn't change the information, but you still say the information is wrong. Isn't that your problem?" Seller B: "Amazon is trying to take my job away! I really want to teach Amazon's top management what a punch as big as a sandbag is!" Seller C: "I have been suspended because of an invalid credit card. Where can I go to seek justice? I actively cooperated with the update but it was not approved. What else can I do? You are so shameless, Amazon!"
Some sellers began to question this situation and speculated whether it was caused by another Amazon BUG. ▲ The picture comes from the seller communication group Although the seller's statement is biased, all suspicions and conjectures must be based on real evidence and reasonable inferences. What is the truth behind this credit card failure? Is it really a bug? Reveal the truth ! 1. It may be related to the bank The credit card expiration situation has occurred twice before . The first time was in 2019. At that time, there was a conflict and dispute between Amazon Japan and China Merchants Bank , which led to China Merchants Bank blocking Amazon from withholding funds, and Amazon prevented sellers from using China Merchants Bank's credit cards to withdraw money. ▲ The picture comes from the Internet The second time was last year, when a seller reported that his credit card verification suddenly failed. The seller, puzzled, opened a case to ask customer service, but was only told to get a new card. The seller did not get the reason from customer service, so he came to the forum to post a question for a solution. ▲ The picture comes from Zhiwubuyan An experienced seller immediately guessed that the seller must have used a credit card from China Merchants Bank . ▲ The picture comes from Zhiwubuyan There are also sellers reporting below the post that they had encountered a similar situation and also used a China Merchants Bank credit card . ▲ The picture comes from Zhiwubuyan So when the credit card expiration problem reappeared, some sellers suspected whether it was another problem with China Merchants Bank credit cards. ▲ The picture comes from the seller communication group Some sellers don’t think so and believe that the problem may lie with the seller’s information. 2. ID card or credit card expired Some sellers believe that it may be due to the expiration of the ID card or credit card , and said that they have seen examples of credit card identity authentication failures due to credit card expiration. ▲ The picture comes from the seller communication group Some sellers firmly believe that the problem of failed credit card verification is probably an Amazon bug. In order to verify his guess, one seller asked Amazon customer service, who said in an email that the credit card was invalid because of Amazon's system problems , which caused the credit card to fail to pass verification. If the error message still appears after the system problem is restored, you will need to replace the credit card. Is the reason for the credit card failure due to a system bug in Amazon? In the customer service reply, it can be found that after Amazon fixes the system problem and re-adds the credit card information, it may still report an error. The reason is consistent with the analysis of the seller, the credit card expires and the issuing bank will indeed cause the credit card verification to fail . Now that we understand the reason, how should sellers solve the problem of invalid credit cards? Solution After Amazon's system issues were fixed, the seller tried adding the credit card information again. If the error message still appears after re-uploading, the seller needs to first check whether the credit card has expired or ask the issuing bank whether the credit card issued by the seller meets the requirements given by Amazon . If the credit card is expired, the seller himself needs to bring his ID card to the bank to apply for a card replacement, or he can choose to replace the card online and have the bank mail the new credit card to his door. If the credit card does not meet the requirements given by Amazon, the seller needs to apply for a new bank card that meets the requirements. I hope Amazon can fix the BUG as soon as possible and not let it affect the normal operations of sellers. When operating, sellers should not only care about sales and inventory, but also pay attention to whether their identity information is correct . Do you have any questions or thoughts about credit card expiration? Please leave a comment below to share with us~
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