What is Multi-Channel Delivery? Multi-Channel Delivery Review

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On August 30, 2017, Amazon Asia launched a new multi-channel calculation method with the following changes:

1. Combined delivery costs  

Order Handling, Pick & Pack and Weight Handling fees will be combined into one delivery fee (charged per piece)

2. Multiple-item discount  

The more goods you deliver, the more favorable the average delivery fee per piece!

3. Classification of new size gauge standards  

Small Standard Size, Large Standard Size, Small, Medium, Large, Extra Large. Medium will no longer be a separate category.

4. Match the calculation method of Amazon (FBA) delivery

   The calculation method of product weight and volume weight is adjusted to be the same as FBA and is charged by piece.

Delivery time

Standard delivery (1 day processing and 3 to 5 business days shipping),

Expedited delivery (delivery within 2 days);

1 day delivery.

FBA Shipping Comparison (US)

*Customer returns for Multi-Channel Fulfillment orders are intended for sellers who want customers to return items to an Amazon fulfillment center. Buyers must contact the seller and cannot request authorization for an online return through Amazon.

**Shipping to APO/FPO addresses is available for Multi-Channel Fulfillment orders with an FBA Export Agreement.

Delivery Query

On the Manage Orders page, click the order number. You can check the carrier's website for the delivery date.

If there is no tracking number, you may ask the buyer to wait seven (7) days after the estimated delivery date as there may be shipping delays.

If your shipment has not been delivered within seven days of the estimated delivery date, please contact Seller Support for inquiries.