What is SentiOne? SentiOne Review

Serve

Collect real-time reviews from consumers;

Use popular social topics to promote brands’ online sales;

Evaluate online marketing campaigns;

Take control of your brand’s online reputation;

Track social media KPIs and more.

Covered countries

Including Germany, Austria, Switzerland, the Netherlands, Belgium, Denmark, Sweden, Norway, Finland, Poland, Russia, Ukraine, the Czech Republic, Slovakia, Hungary and Greece.

Advantages

1. Social listening

Thanks to its wide market coverage and mature technology, the platform can monitor and analyze online brand reviews in 26 languages, including Polish, Russian, German, etc. In addition, the platform also has multiple sources of information and can quickly collect relevant information from Facebook, Instagram, Twitter, Weibo, forums, opinion aggregators and other social media.

2. In terms of investigation and analysis

The platform can directly transform the information obtained from online monitoring into interactive insights that can reflect the company's products, competition, consumers or communication situations.

3. Customer relationship management on social media

The company's Saleslift product can help companies improve customer service. In terms of information feedback, Saleslift can present posts that companies are interested in to customers within seconds of posting. In addition, Saleslift can also help companies effectively manage and archive conversation records with customers, identify sales opportunities for products or services for companies through the Internet, and create advanced user profiles.

Financing

In November 2016, the company received US$3.5 million in financing from Venture TFI and Trigon TFI Group. The company will use the new funds to promote the platform worldwide.

References

• 1. Social network listening platform SentiOne received $3.5 million in Series A funding: 36kr [cited on 2016-11-09T16:00:00.000Z]