What is United Express? United Express Review

Shenzhen Union Express International Freight Forwarding Co., Ltd. (Union Express) is a professional supplier dedicated to providing global logistics services for cross-border e-commerce. The company is headquartered in Shenzhen, China, with branches and transit warehouses in Hong Kong and the United States. Union Express provides reliable B2C and B2B international transportation solutions and one-stop international freight services for global cross-border e-commerce sellers.

About United Express

Currently, United Express has an average daily throughput of hundreds of tons of cargo and handles up to 4.38 million pieces of cargo annually. It is one of the excellent logistics service providers recommended by cross-border e-commerce sellers.

United Express has established a high-quality service quality system in the international logistics industry, with experienced professional teams and efficient express processing centers around the world, and is committed to building and providing a strong international network logistics management supply chain. The company has a number of advantageous services, covering air and sea logistics transportation, and has first-class agents of the four major international express companies such as DHL, UPS, and FedEx; it can provide virtual/real overseas warehouses worldwide, and has warehousing services in multiple sites such as Hong Kong, Europe, and North America, which can meet the needs of cross-border e-commerce of different types and sizes.

Lianheyuntong adheres to the experience concept of "independent innovation, win-win cooperation" and takes it as its mission to promote the development of the industry to make cross-border e-commerce logistics more convenient. It will focus on the cross-border e-commerce field and provide customers with a wide range of channels, diverse forms, low costs, safe and stable cross-border logistics services, aiming to enable cross-border e-commerce sellers to develop and grow on various platforms for a long time.

Products and Services

1. FBA first leg

(1) Hong Kong UPS direct flight (double clearance and tax included): United Express provides professional UPS express service and never uses the air + delivery method on the market; ensure that only UPS red bill is used for each ticket, ensure that each ticket is cleared one by one, no collective customs declaration, and any problems are handled in a timely manner; no need to provide EU number and tax number (VATEORI tax number) 100% customs clearance and tariff included, worry-free throughout the process; transportation time is 3-5 working days to enter the warehouse.

(2) FBA China-Europe Railway Express: United Express International Logistics has launched a China-Europe express train, a railway express service specially designed for European FBA users with double clearance and tax included. It also supports overseas warehouses in other European countries and first-leg transportation services for private addresses; it greatly reduces the transportation cost of foreign trade e-commerce goods and improves competitiveness; the overall timeliness is 22-25 working days (local UPS delivery).

(3) Hong Kong UPS Red Order Direct Delivery - Canada: United Express International Logistics cooperates with Hong Kong UPS to launch a courier service (double clearance and tax included) from Hong Kong UPS Red Order Direct Delivery to Canada FBA warehouse; the goods can be delivered in the shortest time, but the price is relatively expensive; this channel absolutely does not use the air + delivery method on the market; ensure that only UPS Red Order is used for each ticket, ensure that each ticket is cleared one by one, and no collective customs declaration is made, and any problems are handled in a timely manner; the reference time is 3-5 working days.

(4) FedEx US Ocean + Express: United Express provides FBA ocean delivery services for Amazon (US) merchants, which are charged by weight and delivered to the door. It supports delivery to other overseas warehouse addresses and private addresses. This channel provides an all-inclusive price including fuel and tax. The reference time is 16-21 working days (express ship service). This channel is express ship + US FedEx delivery, which arranges four shipments per week and arrives in the United States in 14 days. Local delivery is provided by US FedEx. This service is not a truck service. No appointment is required for delivery to FBA warehouses, and delivery is available on a first-come, first-served basis.

(5) Japan Amazon FBA: United Express provides FBA air delivery service for Amazon (Japan) merchants; supports delivery to other overseas warehouse addresses and private addresses; this channel quotes in RMB, including fuel; the reference time is 4-7 working days.

(6) DHL Amazon Europe: United Express International Logistics provides Amazon merchants with European FBA first-leg air freight and delivery services; double clearance and tax included, with the characteristics of fast timeliness, wide coverage, and high cost-effectiveness; the reference time is 7-10 working days.

(7) Hong Kong DHL US FBA: United Express and Hong Kong DHL have joined hands to create US FBA first-leg service; preferential Hong Kong DHL prices; accept services for products such as electric products, brands, ordinary electricity, CDs, e-cigarettes, cosmetics, etc.; the reference time is 3-5 working days.

(8) US FEDEX Amazon - Air Delivery: United Express International Logistics provides Amazon merchants with US FBA first-leg air transportation and delivery services; double clearance and tax included, with the characteristics of fast timeliness, simple operation and high cost performance; the reference time is 7-10 working days.

(9) Canada UPS Amazon: United Express International Logistics provides Amazon merchants with Canadian FBA air freight and delivery services; double clearance and tax included, with the characteristics of fast timeliness, simple operation and high cost performance; the reference time is 5-9 working days.

2. International Express

(1) Hong Kong DHL: United Express International Logistics provides professional Hong Kong DHL express services and preferential Hong Kong DHL prices; including services for brands, general electronics, CDs, e-cigarettes, cosmetics and other products.

(2) Hong Kong UPS: United Express is the first-class agent of Hong Kong UPS express service, with preferential UPS prices. Here you can check UPS, check UPS prices, and check UPS express delivery.

(3) FEDEX: FedEx Priority—CNIPIP; FedEx Economy—CNIPIE.

(4) TNT: The basic delivery time is 3-7 working days.

(5) China EMS: Detailed package delivery information can be queried online throughout the entire process; it has great advantages in customs clearance and enjoys priority processing rights by customs, aviation, etc.; China EMS provides this service at a discount of 57% of the price published online, which is affordable.

3. International parcel

(1) FedEx Small Parcel: United Express and FedEx have jointly launched a dedicated small parcel service in the United States. The first leg of the service is air freight to the United States, including customs clearance, and FedEx delivery throughout the United States. Sensitive items such as battery-powered items and branded items can be transported.

(2) International postal parcel: A small parcel weighing less than 200 grams, with the sum of the length, width and height of the outer packaging less than 90 cm and the longest side less than 60 cm, sent to a foreign country via postal airmail service can be called an international parcel. International parcels are divided into two types: Normal Air Mail (non-registered) and Registered Air Mail. The former has a lower rate and the post does not provide tracking and inquiry services, while the latter has a slightly higher rate and can provide online tracking and inquiry services.

(3) Foshan Small Parcel: China Post Small Parcel is designed to improve the quality of postal products and services, meet market demand, and provide small and light item delivery services for large customers such as e-commerce. China Post Air Parcel will not incur customs duties or customs clearance fees when it leaves the country, but may incur import duties when it is imported into the destination country, which varies according to the customs tax laws of each country (compared to other commercial express delivery services, Air Parcel can avoid customs duties to the greatest extent).

(4) Hong Kong E-mail: Hong Kong Post Small Packet is an airmail product designed by Hong Kong Post for small items. It is also known as "Easy Online Mail". Its predecessor is "Bulk Posting Registered Air Mail Service". It aims to provide e-commerce sellers with a more comprehensive mailing solution and comply with the new electronic customs declaration regulations to be implemented by the United States and EU member states. It is particularly suitable for online sellers to mail light and small items.

(5) Kazakhstan-Russia Small Parcel: Kazakhstan-Russia Small Parcel is designed to improve the quality of postal products and services, meet market demand, and provide small and light item delivery services to large customers such as e-commerce companies.

(6) Hong Kong Small Parcel: Hong Kong Post Small Parcel is an airmail product designed by Hong Kong Post for small items. It is also known as "Easy Online Mail". Its predecessor is "Bulk Posting Registered Air Mail Service". It aims to provide e-commerce sellers with a more comprehensive mailing solution and comply with the new electronic customs declaration regulations to be implemented by the United States and EU member states. It is particularly suitable for online sellers to mail light and small items.

(7) Dutch parcel: As a first-class postal service, the Netherlands Post has launched a fast parcel service specifically for e-commerce sellers. This service is based in the Netherlands and radiates throughout Europe and the world. Relying on the network and customs clearance system of the Netherlands Post, it creates a high-quality regional parcel service: good customs clearance, fast delivery, and excellent tracking.

(8) Swedish Parcel: Swedish Post Air Parcel is a postal parcel service launched by Swedish Post for cargo weighing less than 2 kg. It has the characteristics of good timeliness and strong customs clearance ability. Compared with other postal parcels, it is faster to send to the Asia-Pacific region and Europe, and the parcel tracking is more guaranteed. Currently, it only provides registered air mail service, which is particularly suitable for online sellers to mail light and small items.

(9) Singapore Parcel: Singapore Post Parcel, like Hong Kong Post Parcel Service, is an airmail product for small items. It is a comprehensive and reasonably priced mailing solution provided by United Express to professional e-commerce logistics providers. Singapore Post is a public postal license holder regulated by the Singapore government and a listed company. It operates in a completely market-oriented manner and can provide efficient and high-quality domestic and international postal services.

4. International dedicated line

(1) Aramex Express: Aramex is the preferred express delivery service to countries in the Middle East. It has a very guaranteed delivery time, reasonable prices and diversified services. Its main advantages are in more than 20 countries in the Middle East, North Africa, South Asia, etc.

(2) Australia Express: The Australia Express is an international express delivery service developed by Union Express and local Australian freight forwarders by integrating resources. This service is only available for parcels sent to Australia and is characterized by fast speed, stability and preferential prices.

5. Overseas warehouse

(1) Union Overseas Warehouse: Union Express's Union U.S. warehouse service is designed to help trading companies and cross-border e-commerce companies from various countries speed up delivery, save costs, enhance corporate image, optimize business processes and improve customer service; the U.S. warehouse is located in Pittsburgh, Pennsylvania, a famous steel city in the United States.

6. Value-added services: Amazon global store opening channel; WorldFirst payment; eBay enterprise global direct sales; Amazon refunds.

Quality Service

Safety guarantee: Provide safe transportation throughout the freight process.

Fast arrival: Provide one-stop freight transportation and professional tracking service throughout the process.

Thoughtful service: Provide high-quality, convenient and personalized services.

Money-saving discount: Provide the most reasonable express transportation plan to ensure timeliness and reasonable budget.

Beginner's Guide

1. Registration

(1) Register as a new user on the company website;

(2) The salesperson will contact you within 24 hours;

(3) Prepayment to ensure that there is enough balance in the account to ship the goods;

(4) Payment must be made before 6:00 p.m. every day. Payments made after 6:00 p.m. will be entered into the logistics system the next day.

2. Place an order

(1) Enter the address information and declaration information on the client, print the address label and stick it on the package;

(2) Printing address labels can ensure the accuracy of cargo information and the timeliness of cargo processing.

3. Goods Handover

(1) Door-to-door pickup;

(2) Online store collection and delivery;

(3) Mailed to various outlets of the company;

(4) Goods are handled uniformly by the operation center. The reasons that may lead to the withholding of goods include: insufficient balance in the account; the goods are prohibited items; the packaging of the goods does not meet the standards; the recipient information or the declared information is unclear, etc.

Business philosophy

Union Express International Logistics (Union Express) adheres to the business philosophy of "independent innovation, win-win cooperation", takes it as its own responsibility to promote the development of the industry and make cross-border e-commerce logistics more convenient. We will focus on the cross-border e-commerce service field, and provide customers with a wide range of channels, diverse forms, low cost, safe and stable cross-border logistics services, aiming to enable cross-border e-commerce sellers to develop and grow on various platforms for a long time. The company's abbreviation "CTG" symbolizes integrity, unity and efficiency. The two bright colors of red and yellow show the hard work, courage to fight, and innovation of Union Express people, and always maintain high enthusiasm to climb to the top of confidence and determination. We firmly believe that in the near future, CTG will become the mainstay of cross-border e-commerce logistics.