Amazon title is inexplicably tampered with? How to solve it!

Amazon title is inexplicably tampered with? How to solve it!
Reasons why the title was maliciously tampered with

1. Competitors maliciously copy-sell on the same site or across sites, and tamper with our titles or other content in the listing;


2. Amazon itself uses the "Generative AI Listing Function" to modify our title or other content in the listing.

How to tamper with the title due to being copied

Method 1. Open a case on the site where the listing is copied and contact customer service for help. Submit complaint materials to request the restoration of the editing rights of the listing, modify the product information on this site, and after the link title of this site is restored to normal, you can go back to the site where we normally sell this product and contact customer service to modify the title.


Method 2: Use a batch form template and fill in the normal title in the form to refresh. Although this method is troublesome, it can solve most listing modification problems;


ps: If method 2 always reports errors and the modification fails, we can modify the title little by little. For example, if we want to change the title from "ABC" to "DEF", directly modifying all the content may result in errors and failure. However, we can first change "ABC" to "DBC", and then after both the Amazon front-end and back-end have been modified, we can change "DBC" to "DEC". After the modification is successful, we can make small modifications, and so on, until the title is changed to the title we want.

Steps to deal with malicious title tampering
01 Contact Amazon customer service
First, you need to contact Amazon customer service immediately and explain the situation in detail. At the same time, provide information about the specific SKU, listing, variant, and color of the problem so that Amazon customer service can quickly locate the problem and help solve it.
02 Check account login status
Check whether there are other people or machines with malicious intent accessing your listings. Ensure that only authorized users can access your content.
03 Check account permissions
Check whether the relevant permissions of your account and listing are affected. If any abnormalities are found, adjustments should be made immediately to restore the correct permission settings.
04 Submit a case complaint

If Amazon customer service cannot solve the problem, you can submit a case on the Amazon platform to file a complaint. At this time, you need to upload relevant evidence and pictures to prove that your listing has been tampered with.

05 Enable security settings

To avoid such problems in the future, you can consider enabling additional security measures on the Amazon platform, such as data backup, account monitoring, etc., to improve the security of your account and listings.
By following the above steps, you can effectively deal with the problem of Amazon titles being modified by others and minimize the resulting losses.

How to deal with sensitive words added to the title description
Try to delete or correct these incorrect words first.

  • There is an appeal button, which is under the management of the appeal department, and a POA is required to restore sales rights.
  • If there is no appeal button, contact the customer service department for help. For example, if there is an appeal button, modify or delete the sensitive words first, contact customer service to confirm that the changes have been made, and then provide the POA to appeal.

Determine whether the title has been modified by AI?
Check other sites : First, go to other sites to check whether the ASIN is copied and the title is modified by other sellers. If the possibility of malicious competition by the seller is ruled out, you can proceed to the next step to confirm.
Enter the Amazon backend : Log in to the Amazon backend and click the help interface in the upper right corner.
Submit a request to modify the title : In the help interface, submit a request to modify the title. The system may reply with a message like "We have added a specific value to the Title using artificial intelligence technology." If you see such a prompt, it means that the title was modified by Amazon AI.
Remove the current title : According to the prompts on the page, select the title you want to remove and submit the application. After the application is successful, the title will be restored to its original value.

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