In recent days, a new policy performance issue has spread rapidly in the Amazon circle, attracting the attention and discussion of many sellers . This performance notice also made sellers feel extremely melancholy, and various assessment policies are becoming more and more stringent. Of course, this is not the most terrible thing, because many shipments have similar problems before, but now "delivered outside the delivery period" will be counted into the shipment performance, which makes sellers very helpless. 01 Amazon's new shipping policy 02 Many sellers received performance warnings due to inaccurate delivery time In fact, this situation is not sudden, because last month a seller said that he received a call from the Amazon platform, asking the seller to explain the reasons for the overdue shipment and the subsequent improvement plan; and the seller was also warned on the phone that if such violations occur again, the seller’s store will face performance and shipping restrictions . A freight forwarder in Shenzhen revealed: "Before, customers may have randomly filled in the estimated warehouse entry time, but now they are much more conservative. They will ask for the approximate delivery time, and then fill in the corresponding delivery time in the background within a week. For example, if I tell him that the delivery time is expected to be April 12, he will write 'expected delivery time between 4.12 and 4.19'." Many sellers are not clear about the criteria for generating this performance. However, some people speculate that Amazon’s delivery standard is below 23.57%, and generally a few shipments that exceed the delivery time will be picked out for reminder, and not all of them will be counted in the shipment performance. The solution provided by Amazon is that if the estimated delivery time after the shipment is sent out is outside the filled-in delivery period, the seller can edit and modify the delivery period in the last step of "Send to Amazon" before the filled-in delivery period arrives to match the actual progress ; but after the delivery period starts, no modifications can be made. Therefore, some sellers suggest that when the estimated delivery time is approaching, you can check the logistics progress and edit the delivery time if necessary. However, this is easy to overlook after the delivery is completed, so you should pay attention to it. 03 Why does this happen? 04 How do Amazon sellers deal with this situation? |
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