Sellers beware! Amazon has recently seen a large number of these emails!

Sellers beware! Amazon has recently seen a large number of these emails!


Recently, a new method of email phishing scam has reappeared on the Amazon platform. In addition to identity verification, it also involves the EPR packaging method. Please do not click on the following types of emails at will!


Type 1: Amazon identity authentication phishing email


This type of email reminder information is mainly about payment methods or account information .


As shown below, the content of the email received by the seller on January 10 is to verify the account information. The content of the email roughly means that in order to comply with the new Consumer Information Act and Article 1 of the Commercial Agreement, online markets including Amazon are required to collect and verify certain information from a large number of third-party sellers.



The verification process in the email has three steps. First, click the "Start" button on the email page and log in to the seller's Seller Central account. Second, after logging in, a "Verification Requirements" pop-up box will appear. Third, follow the instructions on the screen to complete the process.


However, not long after, some sellers discovered something strange in the emails : the sending email address @f3dven-amazon.com was different from Amazon's email suffix , and some emails contained spelling errors, with the start button "get started" written as "get stated" or "get stared" .



Type 2: Phishing emails disguised as EPR packaging law notices


The content of this type of email requires the provision of a LUCID number and a delivery address. Its appearance is highly similar to Amazon's official emails and is extremely confusing. Many sellers have fallen into this trap.



Usually, this type of phishing email has several characteristics: the email account is highly similar to the official one, the content is concise and vague, and lacks specific details; it induces people to click on links to perform operations; and the end of the email impersonates the official Amazon team to make it indistinguishable from the real thing.


Some sellers have also confirmed with customer service that these are scam emails:



In short, in the future, when sellers receive emails from unknown and unidentified sources, they should first check the backend case list and account performance section. Everything should be based on Amazon backend information. Here are some ways to identify Amazon phishing emails.


Several ways to identify Amazon phishing emails


1. View sender information


1) Email address: Amazon’s official emails usually come from “@amazon.com” or its related subdomains. Phishing emails usually have some other characters added to their email addresses. For example, the phishing email address above is [email protected] , which is obviously fake. Of course, there are some email domains that look real, and the sender may also be forged.


2) Misleading display name: The sender display name of a legitimate Amazon email is clear, such as "Amazon Seller Support". If the display name is misspelled, vague, or contains strange characters, such as "Amazone Seller Center", it may be a phishing email.


2. Review the content of the email


1) Grammatical and spelling errors: Amazon’s official emails will not have obvious grammatical or spelling errors. Phishing emails usually have more such problems, such as “get started” is written as “get stated” above.


2) Requesting sensitive information: Legitimate Amazon emails rarely ask you to provide sensitive information such as passwords, credit card numbers, verification codes, etc. If the email content contains a link that requires you to click and enter this information, it is most likely a phishing email.


Here is a little method for you:




Don’t click on the link when you receive the email. Hover your mouse over the link to check the actual URL of the link. If the link looks strange and does not match the official Amazon URL, such as containing a bunch of garbled characters or other suspicious domain names, or points to an unofficial website, such as an IP address or a URL containing strange characters, then it is likely a phishing link.




Be extra cautious with email attachments. Don't download them easily. No one knows if an attachment contains malware, and there is no guarantee that your device will not be attacked by viruses after downloading and opening it.


In short, if you have any doubts about the authenticity of the email, you can judge it based on multiple factors such as the sender's complete email address and the email content. The best way is to contact seller support directly through the Amazon official website to verify!

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