Akamai DNS failure paralyzed more than 20,000 large websites including Fnac and Amazon Cloud Services

According to foreign media reports, on the afternoon of July 22, many large foreign websites including Fnac, Micromania, Airbnb and Steam experienced service interruption. It is reported that the root cause of this large-scale network interruption accident was a failure in the domain name system (DNS) of Akamai, a US CDN service provider, which affected more than 20,000 websites worldwide.

Previously, Akamai also experienced an outage that affected websites including Amazon, Reddit and Twitch.

Akamai is a very important platform on the French Internet. According to a 2021 report by the telecommunications regulator, the company is one of the four largest server providers in France, along with Netflix, Google and Facebook. The Domain Name System (DNS) it provides converts user-readable domain names into IP addresses. This communication system is very useful. It is easier to process character sequences like numerama.com than to process the IP addresses of site servers, which is why many websites rely on it very much.

Akamai posted a note at 6:09 pm on July 22 explaining that new issues had occurred with its Edge DNS service, affecting more than 20,000 websites around the world, including hundreds of media and high-profile websites.

At around 7 p.m., the U.S. company said that the Edge DNS service problem had been resolved and all websites were gradually back online.

Editor✎ Irene/

Statement: This article is copyrighted and may not be reproduced without permission.