The most comprehensive Amazon question manual [E-mail required]

Today I will share with you a collection of email addresses that every Amazon seller must collect.

My seller friends often ask me for Amazon-related email addresses, so I have summarized the email addresses of the Amazon official team that I use most frequently in my daily work. Friends who need them should remember to [save] them for future use.

1. Seller performance team email

US:

[email protected]

CA:

[email protected]

JP:

[email protected]

UK:

[email protected]

FR:

[email protected]

DE:

[email protected]

ES:

[email protected]

IT:

[email protected]

2. Product Quality (PQ) Complaints

US:

[email protected]

UK:

[email protected]

JP:

[email protected]

FR:

[email protected]

DE:

[email protected]

IT:

[email protected]

ES:

[email protected]

IN:

[email protected]

MX:

[email protected]

3. Email for appeals for repayment after store closure

US:

[email protected]

CA:

[email protected]

JP:

[email protected]

UK:

[email protected]

FR:

[email protected]

DE:

[email protected]

IT:

[email protected]

ES:

[email protected]

IN:

[email protected]

MX:

[email protected]

4. Intellectual property infringement related

US:

[email protected]

JP:

[email protected]

UK:

[email protected]

FR:

[email protected]

DE:

[email protected]

IT:

[email protected]

ES:

[email protected]

IN:

[email protected]

MX:

[email protected]

5. Balance handling after Amazon account is frozen

[email protected]

6. Withdrawal of lawsuit after intellectual property infringement is resolved

US:

[email protected]

UK:

[email protected]

FR:

[email protected]

DE:

[email protected]

IT:

[email protected]

ES:

[email protected]

IN:

[email protected]

MX:

[email protected]

7. Account cannot be logged in to remove FBA inventory

Contact Amazon Payments at: [email protected]

He will ask for your product list and explain that you need to remove the inventory. He will give you a product list and the cost of removing the inventory. If your account balance is insufficient, he will give you an Amazon payment account. You transfer the money as required and then email him back to give him the address.

8. Amazon complaint entry for copycat sales

1. Contact Seller Support from the Amazon backend to open a case complaint and select Report a violation.

https://sellercentral.amazon.com/hz/contact-us

2. Complain about infringement as a rights holder:

https://www.amazon.com/gp/help/reports/infringement

3. Testbuy complaint as a buyer:

http://www.amazon.com/gp/help/reports/contact-us

The above methods usually require you to have your own registered brand and design patent.

9. Commonly used website links:

Backstage help homepage:

https://sellercentral.amazon.com/gp/help/home.html?itemID=2&ref=ag_2_cont_sghelp&srcpg=sghelp

Brand Complaints:

https://www.amazon.com/gp/help/reports/infringement

Amazon rankings:

http://www.amazon.com/Best-Sellers/zgbs

Purchase complaint entry:

http://www.amazon.com/gp/help/reports/infringement

Amazon Seller Backend:

https://sellercentral.amazon.com (For other sites, just replace "com" with the corresponding suffix, such as http://co.uk in the UK and http://co.jp in Japan)

Amazon Seller Forums:

https://sellercentral.amazon.com/forums

Amazon Global Selling Official Website:

https://gs.amazon.cn

Amazon Business Application:

https://gs.amazon.cn/amazon-business.htm

Amazon Global Selling Official Data Tool:

https://haimai.amazon.cn