Amazon backend login password is wrong! How to tell if the account is frozen?

Amazon backend login password is wrong! How to tell if the account is frozen?



The password for logging into Amazon backend is incorrect. How can I tell if my account has been frozen? Many people start to panic when they see that they cannot log into their accounts, because in 2018, due to Amazon's major inspection, a large number of accounts were frozen. When logging into the backend account, it also prompts that the password is incorrect or enter the correct email address!


So how do you tell if your account is frozen?


Don’t rush to change your password to log in. Check whether you have received an email from Amazon in your registered email address. Then search your store products at the front desk to see if they are still on sale. If everything is normal, then sellers don’t have to worry. This is just a browser or system problem.


Reasons why Amazon backend login prompts incorrect password

  • Browser cookies

  • Amazon system problems

  • Changed the receiving bank card

  • There is a problem with your account


How to resolve login failure

1. Browser cookies

If the store is normal, the seller can change the browser or clear the browser cookies and then log in, which will usually be successful. If it still doesn't work, just change the password, and this problem can usually be solved.


2. Amazon system problems

System problems only require waiting, no big problems


3. Changed the receiving bank card

The store was closed due to modification of payment collection. Contact the performance team and send an email to explain the situation.


4. There is a problem with your account

The account was closed due to illegal operation. This is a big problem. Check the content of the email and contact the relevant team.


If you need to access the backend to contact the seller support but cannot access, you can directly contact the buyer support to unblock the buyer account and then provide the relevant information.






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