Wayfair's Q3 revenue was $2.9 billion, with 21.7 million active customers

It is learned that Wayfair, a home furnishing e-commerce giant, recently announced its financial results for the third quarter of 2024. As of September 30, Wayfair's third-quarter revenue was US$2.9 billion, a year-on-year decrease of 2%.

Here is a summary of Wayfair’s third quarter financial results:

Revenue was $2.9 billion, down 2.0% year-over-year, a decrease of $60 million

U.S. net revenue was $2.5 billion, down 2.3% year-over-year, a decrease of $60 million.

International net revenue was $370 million, flat year-over-year

Gross profit was $870 million, or 30.3% of total revenue

Net loss of $74 million and non-GAAP adjusted EBITDA of $120 million

Meanwhile, Wayfair released its latest customer statistics:

The total number of active customers reached 21.7 million, a year-on-year decrease of 2.7%

The total number of delivered orders was 9.3 million, a year-on-year decrease of 6.1%

The average order value was $310, compared to $297 in the same period last year.

LTM net revenue per active customer was $545, up 1.3% year-over-year

The number of orders per customer was 1.85, compared with 1.83 in the same period last year.

The number of repeat customer orders was 7.4 million, down 6.3% year-on-year

Repeat customer orders accounted for 79.9% of total orders, compared with 79.7% in the same period last year.

Niraj Shah, CEO, co-founder and co-chairman of Wayfair, said the third quarter results once again demonstrated Wayfair's resilience. Despite the continued challenges in the home consumption sector, Wayfair's market share has further expanded. While responding to the changing consumer environment, Wayfair has further optimized cost management and achieved a mid-single-digit adjusted EBITDA margin for the second consecutive quarter.

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