Amazon people are positive and cute during the epidemic!

A sudden outbreak of the virus disrupted many people's plans for 2020, especially after the WHO declared the epidemic in China an "international health emergency", some countries temporarily cut off flights to and from China.

Cross-border sellers are facing the dilemma of out-of-stock, unable to ship out goods, and order cancellations.

Some people even worry that the epidemic may force many cross-border sellers to return to the pre-liberation era.

However, the fact is that in the face of this fight against the epidemic, Amazon sellers are more resilient and optimistic than ever before.

@Amy

Starting a business is inherently risky. There is nothing much to say.

Starting a business is inherently risky, there is nothing much to say. To be honest, things are really passive right now. We can’t source goods, no one is shipping, no one is working, and the company’s warehouses in Wuhan and Yiwu have all stopped operating. The listings that we spent a lot of effort on may be cancelled soon, but as a company, we still have to pay the wages that should be paid. Starting a business is inherently risky, there is nothing much to say.”

@Xiaohei

Cured insomnia

Because of price increases and reduced advertising, current sales have dropped 30% compared to before the New Year. If I had known this, I would have shipped more goods." Now the thing I want to do most is to go to work immediately. I am working from home now, and my efficiency is not high, but the advantage is that my insomnia has been cured.

@TY

Just take a break first

My family is from Hubei. Now I can’t resume work or ship goods, which has a great impact on my store and company. I just shipped a batch of goods before the New Year, which will arrive in Hong Kong on February 11. Now I am worried that foreign customers will refuse to accept goods from China. "But the most important thing now is that everyone works hard to make the epidemic pass quickly, so let's take a break first."

@Please call me big brother

The year has just begun, be optimistic

Amazon is much better than traditional industries. They are all overseas warehouses. At most, the lack of stock will affect the account performance and the product ranking will drop. This wave of epidemic is just right for raising prices to sell inventory, which is good. This year has just begun, so be optimistic.

@Cross-border Old W

I won’t be so hypocritical. My current stockpile can last for two months.”

The logistics are delayed and the goods cannot be shipped, but fortunately the platform allows delays." I have encountered customers who are unwilling to wait and want to cancel their orders. After continuous communication with customers, most of them are willing to wait. "Don't be pretentious. At present, my stock can last for two months." What I hope most is that this accident will pass quickly.

Of course, the calm optimism of Amazon sellers is also inseparable from the support and empowerment of the platform.

After the outbreak, Amazon Global Selling released suggestions for sellers, covering logistics, store operations, etc.

Soon after, in order to help businesses resume production and operations, adjustments were made to the official service time limit and fees.

1. Make every effort to ensure seller operations

For delayed shipments and order cancellations caused by the epidemic in self-delivery orders, the Amazon team will make corresponding arrangements based on the actual situation when reviewing the seller's performance to mitigate the adverse impact of the epidemic on sellers.

2. Fee reduction for official paid services

Exemption of service fees for sellers in the Dedicated Account Manager Service-Growth Plan service period in March 2020;

For sellers within the service period of the New Seller Start-up Plan, the service period will be extended by one month after the three-month service period expires; for students who have already registered for the official classroom February course, course rescheduling services will be provided.

3. Recommended fast warehousing methods for FBA sellers

For sellers using FBA, it is recommended to use express delivery to warehouse, without appointment, to help sellers shorten the warehouse time. At the same time, Amazon US FBA sellers can use the "In-Stock Head Start Program".

4. Amazon Global Store Online Live Broadcast

From February 20 to February 28, 2020, Amazon Global Selling prepared a total of 6 live broadcasts to share with sellers, including a detailed explanation of Amazon Logistics FBA, three tips to unlock European business opportunities, precautions for self-delivery logistics during the epidemic, and the first broadcast of the Japanese station in the spring, analyzing new opportunities, etc.

During the epidemic, the kind are not worried, the wise are not confused, and the brave are not afraid; having a positive attitude is the most important thing, and those with a sunny attitude will see hope and opportunities.

(Source: Cross-border Sellers Teahouse)