What is Swiss Post? Swiss Post Review

Swiss Post and Telecom (PTT) is the largest state-owned enterprise in Switzerland, consisting of two main business departments, postal and telecommunications, and directly under the jurisdiction of the Swiss Federal Council. It was established in 1847 and initially started with telegraph business. Today, it has developed into a large enterprise with more than 50,000 employees, a service network covering every corner of Switzerland, and an annual turnover of more than 11 billion Swiss francs (1997).

About Swiss Post

Swiss Post is known as one of the best postal services in the world. It has 3,600 service outlets across the country, nearly 40,000 employees, and handles 10 million letters, 600,000 parcels and 1.9 million financial accounts every day.

The Swiss postal and telecommunications market has long been monopolized by Swiss Post and Telecom, which is actually a functional department of the government. The monopoly of Swiss Post and Telecom is protected by national laws. Therefore, for a long time, the supply and demand sides in the Swiss market are actually the government and individuals, and consumers can only receive services within the scope of services provided by Swiss Post and Telecom. All sectors of Swiss society, especially the business sector, have long expressed dissatisfaction with the quality, conditions, and especially the prices of Swiss Post and Telecom services, and the calls for their reform are growing louder and louder.

According to the development of the situation and the needs of the enterprises themselves, the federal government finally decided to separate the postal and telecommunications companies. On January 1, 1998, Swiss Post and Telecom were separated into two independent companies: Swiss Post (Post) and Swiss Telecom (TELECom, now renamed Swisscom).

From January 1998 to the present, the Swiss Federal Post Office has successfully completed two major reform steps: from a national administrative agency to a self-financing state-owned enterprise; from relying on the profits of the telecommunications sector to subsidize losses for many years to an annual profit of over 100 million Swiss francs.

Switzerland's postal and telecommunications services have been linked for many years. However, unlike the lucrative telecommunications market, the postal service is more of a public service department. Before 1997, Swiss postal and telecommunications employees were part of the national civil service system, and the postal and telecommunications bureau was part of the national administrative agency. But in 1998, in order to meet the fierce competition brought about by the opening of the European telecommunications market, the Swiss government decided to "separate" the postal and telecommunications services to reduce the burden on the state-owned Swisscom.

At the same time, the European postal market is becoming increasingly open, and some high-profit sectors of the postal industry are also facing competition from private enterprises, which has made the postal industry, which has lost the profit subsidies of the telecommunications sector, even worse and has faced more severe tests. However, the Swiss government did not simply carry the "burden" of the postal service, but instead put it on the market.