Looking back at the year 2024, countless new players have entered the cross-border track, and new and old forces from all directions have converged at the crossroads of going overseas. At the same time, the four little dragons going overseas have set off a new wave of semi-hosting, and the fierce competition between platforms has escalated, jointly pushing the industry giant ship into the deep waters full of unknowns. The industry is changing, the tide is rising and falling, and cross-border e-commerce in 2024 is forging ahead in the transformation. From the era of wild growth and mass distribution to the new journey of intensive brand cultivation, the waves of low-price competition and brand upgrading are surging alternately, and countless sellers are guarding their existing stocks in the red ocean and grabbing the incremental growth in the blue ocean. As an industry media deeply involved, we hereby launch the [2024 Cross-border Special Report], which summarizes the highlights of the cross-border industry in the past year from the three perspectives of platform, merchant, and category, reviews the survival status of cross-border sellers, and provides insights into overseas business opportunities in 2025. This article is the first article in this column, which aims to record the top ten cross-border e-commerce events worth reviewing in the past year. At the beginning of 2024, e-commerce platforms led by Amazon continued to adhere to the conservative route of increasing revenue and reducing costs, and gradually launched global layoffs. By the end of 2024, Amazon had reduced staff in multiple departments such as Twitch, Audible, Buy with Prime, Prime Video and MGM Studios, and its global employees were affected to varying degrees. At the same time, Lazada also took the lead in implementing an organizational structure adjustment plan in Southeast Asia to optimize its business layout to achieve sustainable growth. It is worth noting that this wave of layoffs is not limited to e-commerce platforms. Some well-known DTC brands and Amazon sellers also announced layoff plans in 2024: DTC mattress brand Purple decided to close some factories and lay off employees to cut costs and improve financial conditions; iRobot, the leading brand of Amazon's sweeping robots, also announced an operational restructuring plan on November 5, 2024, and it is expected to lay off approximately 105 employees, accounting for 16% of its global workforce. Combined with various uncertain factors, the wave of layoffs in the e-commerce industry in 2024 has not been alleviated, causing far-reaching and lasting impacts on the industry. Faced with growth pressure, e-commerce giants have unanimously adhered to the conservative route of increasing revenue and reducing expenditure, and pursued new growth momentum by means of layoffs, reforms, cost reduction and efficiency improvement. For cross-border sellers, they also need to return to rationality from radicalism, abandon the thinking of the high-growth era of the epidemic, and build deeper competitive barriers. On February 12, 2024, Wish's parent company ContextLogic announced plans to sell most of its operating assets and liabilities to Singaporean e-commerce giant Qoo10 for approximately US$173 million. On April 26 of the same year, Wish issued a relevant announcement to the platform sellers, announcing that Qoo10's acquisition of Wish was officially completed. In June, Qoo10 announced the launch of "Wish+", which integrates Qoo10's existing platform with Wish.com to provide a unified global e-commerce experience and an expanded product inventory covering local suppliers and high-quality Asian brands and manufacturers. Looking back at Wish's success from its grand listing in 2020 to its loss-making sale in 2024, the reason for this is that, on the one hand, the huge marketing expenses generated by social media traffic gradually dragged down Wish's profits; on the other hand, the rampant inferior products and vicious competition under the low-price model also caused consumers to gradually lose confidence in it. There are different opinions in the industry about Qoo10's motives for acquiring Wish. Some sellers believe that Qoo10 may have taken a fancy to Wish's layout in the sinking market, while other sellers believe that Qoo10's move is intended to accelerate market expansion and expand its international influence. Qoo10 is expected to further expand its share in the global e-commerce market by integrating Wish resources, but the challenges it faces remain severe. How to improve the reputation of the Wish platform, control operating costs, and optimize product quality will be the key to Qoo10's success after taking over. In 2024, the trend of semi-custody swept the cross-border circle, among which Temu and Shein adopted a new form of "semi-custody" and "full custody" in parallel, and expanded rapidly in overseas markets. As early as February 18, 2024, Alibaba International Station took the lead in launching semi-hosting services simultaneously in six European and American countries, opening up a new path for traditional B-end foreign trade companies to transform into the e-commerce field. In mid-March 2024, Temu officially announced the trial of a semi-hosted business model in the US site. Compared with the full-hosted model, Temu's semi-hosted model focuses more on sellers with overseas local fulfillment capabilities. Under this model, Temu will continue to undertake key operational tasks such as promotion and traffic diversion, after-sales service, intellectual property and legal affairs, while overseas shipment, fulfillment and after-sales links will be left to the sellers to take charge, giving full play to its localized operational advantages. SHEIN also officially launched the "semi-hostage" model on June 3, 2024. For sellers entering the "semi-hostage" model, SHEIN currently does not set performance threshold requirements, and there is no additional cost for opening a store, providing sellers with a low threshold and a quick opportunity to enter the market. The semi-hosting model provides sellers with a certain degree of flexibility and autonomy, but also requires them to have strong local fulfillment and warehouse management capabilities. Therefore, when deciding whether to enter the semi-hosting model, sellers need to make a reasonable assessment based on their own resources and capabilities. On March 5, 2024, bipartisan members of the U.S. Congress formally proposed a "sell or ban" bill against TikTok. On April 24 of the same year, the U.S. President announced the signing of a $95 billion foreign aid bill, which included the earlier proposal to divest TikTok. Faced with this situation, TikTok's CEO Zhou Shouzi firmly ruled out the possibility of selling TikTok in a public statement. TikTok and its parent company ByteDance officially sued the US government on May 7, 2024.
Although TikTok may face an unfavorable situation in the short term, it is still seeking to break through this political and economic game through various means. "When the tide recedes, you will know who is swimming naked", so sellers may wish to flexibly adjust their strategies and find new growth points to cope with possible market changes. The adjustment of TikTok Shop's entry policy in the US has opened the door to the US market for more cross-border sellers. However, if sellers want to stand out, in addition to meeting the basic entry conditions, they also need to ensure local warehousing and logistics capabilities. With the continuous growth of global e-commerce market demand and changes in consumer shopping habits, the four little dragons will play an increasingly important role in the global e-commerce landscape. At the same time, their innovations in logistics and supply chain management may reshape the competitive landscape of the global freight and e-commerce industries. This incident may prompt the Korean and even global e-commerce industry to re-examine their expansion strategies: focus on the health of the capital chain and the sustainability of the profit model, rather than just pursuing rapid growth in market size. At the same time, the industry will face more consolidation and reshuffles, and platforms with weaker competitiveness will face greater survival pressure. Trump's tariff policy is undoubtedly a "Sword of Damocles" hanging over the heads of sellers, forcing them to make difficult choices between price, profit and supply chain strategy. In the long run, cross-border sellers may need to rely more on technological innovation, brand building and market diversification to mitigate the negative impact of tariffs.
This trend shows that the capital market highly recognizes the potential of cross-border e-commerce. With the injection of capital, the cross-border e-commerce industry is expected to usher in a larger-scale integration and accelerated development. In the future, more companies with innovative capabilities and market expansion potential will compete to impact the capital market. Against the backdrop of a global economic slowdown, low-price strategies are more likely to attract price-sensitive consumers. However, this model may lead sellers into a "prisoner's dilemma" of excessive price competition. As the market matures, the choice of "quality-price ratio" may become the mainstream of consumption. |
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