What is Amazon Request for Reviews? Amazon Request for Reviews

Function Introduction

Amazon's Request a Review button allows sellers to request reviews from buyers within 5 to 30 days of the order's delivery date. One request can be sent per order.

Official interpretation

1. If you want to request a buyer to provide a review for a specific order, we recommend that you use the Request Review feature on the Order Details page instead of contacting the buyer via email or the Buyer-Seller Messaging Service.

2. When you request a review using the above function, we will request both the buyer's product review and seller feedback on the order in one email. These requests use standard scripts and are automatically translated into the buyer's preferred language.

How to use

Open the order details page in the Amazon backend and click the [Request Review] button in the upper right corner.

The [Request Review] button can only be used once per order and can only be used between 5 and 30 days after the order delivery date. If the seller attempts to submit a review request more than once, or uses this feature for an order outside of the 5-30 day range, the system will display an error to the seller and the request will not be allowed.

If the requirements are met, the following prompt will appear:

Continue to click the [Yes] button:

Comment request successful.

Precautions

1. The premise of requesting reviews is that the product quality is up to standard. Because the email template for requesting reviews is sent by the Amazon system and is a non-differentiated email, the probability of receiving a positive or negative review is the same. Once the product quality is not up to standard, it is likely to receive a negative review, which will cause the listing score to drop and affect conversion.

2. This feature needs to be used within 5 to 30 days after the order is delivered, but generally speaking, the sooner the better. This ensures that buyers receive review requests that are both timely and relevant. The longer the time is, the less willing buyers will be to leave a review.

3. This function requires entering the order details page of each order one by one to use it, which is time-consuming and laborious, so it is more suitable for sellers with fewer orders or novice sellers seeking free tools.

Sellers with good product quality and large order volumes can use some tools to invite reviews in batches.

SellerSprite plug-in allows you to invite reviews in batches in just three steps, completely freeing you from the hassle of operation. Currently, it supports all Amazon sites.

(This function is based on Amazon's official request for reviews function and is fully compliant)

1. Open the SellerSprite plugin on the Amazon backend order management page

2. Click to select the [Invite Comments] function

3. Click the one-click invitation button to send comments in batches

You can customize the order date range, select the order range by ASIN/SKU, choose FBA or FBM orders, and exclude orders with feedback less than 3 stars and orders that have been refunded;

You can click the [One-click Invite] button to invite reviews for all filtered orders in batches, or click the [Invite Reviews] button on the far right to invite reviews for a single order:

References