What is JD.ID Indonesia? JD.ID Indonesia Review

JD.ID is a cross-border e-commerce platform jointly established by JD.com and a local Indonesian company. It was first launched in Indonesia in November 2015.

About JD Indonesia

JD Indonesia provides reliable, fast and secure services. By leveraging JD's own logistics fleet and supported by a network of partners across Indonesia, the platform provides fast and reliable delivery services across Indonesia, making it one of the most trusted platforms for the Indonesian people.

In addition to leveraging its consistent advantages in logistics, JD.com has also established a customer service center in Jakarta, Indonesia to provide better customer service to Indonesian JD.com users.

JD Indonesia currently has 19 first-level categories for sale, and as its business in Indonesia develops, the product categories will continue to increase. The product range is wide, ranging from parent-child clothing, smartphones, electronic devices to luxury goods.

User Structure

The ratio of male and female consumers is relatively balanced, with very small differences in proportion.

Platform Advantages

1. Super high quality store traffic: JD.ID has a monthly traffic growth of more than 20 million. Its users are mainly middle- to high-end young customers who prefer to shop using smartphones, are keen on spending but do not like to save or bargain. The consumption demand of the middle class is rising year by year, which can ensure that the store has high-quality traffic, greatly improve the turnover rate of goods, and increase GMV.

2. Efficient and comprehensive logistics system: JD Indonesia has its own overseas warehouses, with 5 large warehouses totaling 29,122 square meters. Its after-sales outlets cover 7 major islands, 483 cities and 6,500 districts and counties. It also has more than 1,000 motorcycle teams, 100 van teams, and more than 50 truck teams. 85% of orders can be received within 1 day, which is also a core factor in attracting Indonesian online shoppers.

3. Leading customer satisfaction index: According to the latest consumer survey data, JD Indonesia's customer satisfaction index in the Indonesian B2C market is far ahead of TOKOPEDIA, LAZADA, Bukalapak and other e-commerce platforms. With rich social media resources such as JD Indonesia's Facebook, YouTube, Twitter, etc., and its own customer service center to solve problems for buyers 24 hours a day, JD Indonesia builds its brand image in all aspects and maintains the platform's reputation, thereby attracting more consumers.

4. Explosive platform order volume: JD Indonesia is the fastest growing e-commerce brand in Indonesia and is in a period of rapid development. According to platform data, the order volume in July 2017 was 16 times the average monthly order volume in 2016, and exceeded the total order volume for the whole year of 2016. There are also diversified marketing methods such as genuine product promotion, offline promotional activities, JD weddings, etc. to help sellers increase order volume. Joining JD Indonesia can quickly seize the Indonesian market and obtain high returns.

Entry requirements

1. Must be an enterprise with a business license in mainland China;

2. Company’s US dollar account information (supports P card and Lianlian payment).

Settlement process

JD.com has created conditions for suppliers and distributors to enter JD.com. If sellers are interested in entering JD.com Indonesia, they can send an email to [email protected]. The email should include the following information: company name, product category, brand name, contact information, and provide website links or product introductions and product brochures as much as possible.

Cooperation

1. Self-operated model, selling products on JD Indonesia.

2. Seller model: JD Indonesia provides large customers with connection.

3. Cross-border parcel delivery method.

JD.com also has a JDIDVSP service, which means that the factory cooperates directly with local government agencies and companies in Indonesia. It is the same concept as JD.com’s domestic customers. The purchasing volume of this part is immeasurable.

Shop opening costs

JD.com's overseas platform does not have any technical service fees or platform usage fees. Merchants are only required to pay a $1,000 deposit and sales commission for each category. The deposit will be fully refunded to the merchant when the store is closed.

Of course, JD.com will also frequently implement some new preferential policies for overseas merchants, and the warranty deposit and deduction points for each category will be changed.

Seller receiving payment

Payments on JD Indonesia platform need to be settled in a public US dollar account or a Payoneer corporate account. Payments are settled every half month, with the 1st and 16th of each month being the settlement dates.