Big change: Amazon payments are going to be “overdue”

Big change: Amazon payments are going to be “overdue”


In October 2024, Amazon underwent a major change - delayed payment for orders. This change did not come with any official notice, causing a lot of trouble for sellers.



0 1
A large number of sellers have delayed payments


During the National Day holiday, many sellers found that their stores were delayed in payment. Seller Li Tong had an account with large sales volume delayed, and only one of the several accounts was delayed, and he was not told how long the delay would last.

Seller Jack had a similar experience. 100% of his sales were in deferred transactions. All orders worth $12,000 were delayed, with delivery dates ranging from 7 to 60 days.

Some sellers have seen this change since October 2. Not all accounts are currently affected, but industry insiders speculate that all accounts may be affected in the future.



0 2
Affects normal profit calculation


This change has caused anxiety among sellers, on the one hand because they were not notified, and on the other hand because it affects profit calculations.

Li Tong said that previously, Amazon's reserved funds could be withdrawn two weeks later, but now the bill only shows a delay, and it is uncertain whether the funds will continue to be reserved, resulting in the inability to calculate profits and inaccurate profit reports in the ERP system.



0 3
Analysis of reasons for delayed payment


Seller guess
    • Some sellers believe that this is Amazon’s money-grabbing behavior, reserving sellers’ funds to earn interest.
    • Some people also think that Amazon may be trying to plug a loophole. Previously, sellers could withdraw money after buyers paid, and some unscrupulous sellers took advantage of the loophole by not shipping the goods or issuing false order numbers. Now, Amazon is adding arrival verification by delaying payments.
  1. Amazon responds
    • According to Seller Support, the platform simply moves sales under the "Account Level Reserve" to the "Deferred Transactions" section. When an order is waiting for delivery or payment from the buyer, the transaction is postponed and the sales proceeds are retained until the buyer receives an eligible order and the seller has sufficient funds to deal with returns, claims, or refunds.

In short, although the change of delayed payment of orders has not been notified by the platform, it has become a common problem faced by sellers. Sellers do not need to worry too much, but they need to make timely adjustments to cope with the impact.





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