One move to turn your competitor's link into a dog, the black technology of turning the link into a dog worth tens of thousands of yuan and the method of appeal!

In the cross-border industry, everyone makes money on the Amazon platform, and similar products are bound to be in competition. Many sellers will maliciously give bad reviews to competing products or delist other people's listings to reduce the weight of their listings. I believe most sellers can understand the logic of maliciously giving bad reviews to competing products, which is to contact overseas buyers or give bad reviews by machine.

But I am also curious about how to make other people's listings become dogs. What methods do service providers use to make links become dogs? I consulted friends and searched for some information. I will show you four kinds of black technologies and complaint methods to make links become dogs!

There are currently four common methods used by service providers and sellers to spoof and remove products from sale:

The first type: copyright, trademark, and patent infringement complaints

The second type: duplicate ASIN in the listing policy violation

The third type: Violation of sensitive words in the restricted product policy

Fourth: Label your opponent as an adult product

How do competitors and service providers file complaints about sellers’ copyrights, trademarks, and patents?

• Copyright Complaints

The most common method used by service providers is to simply upload the victim seller’s product link information intact to Shopify or other independent sites, so that the complaint can be successfully filed.

Later, Maomao realized that this logic took advantage of the liability provisions of the United States Digital Millennium Copyright Act on platforms, which stipulates that copyright owners have the obligation to issue qualified infringement notices, and platform operators need to take necessary measures without delay after receiving qualified infringement notices.

The above parts are all statutory mandatory provisions; so at this time, you can’t do anything about scolding Amazon. After all, compared with the rights and interests of innocent sellers, Amazon will definitely choose the former due to the goodwill impairment and stock price fluctuations caused by media reports caused by violations of the law and penalties. There is no doubt about it.

• Complaints about trademarks

Some sellers may be confused. They created the product link and registered the trademark themselves, so how can others still complain about them?

After all, artificial intelligence is still in its early stages, so why did such a misjudgment occur? We can only temporarily understand it as a system bug, or the level of intelligence is still lacking.

• Complaints about patents

The most likely scenario is that after a seller uses his own patent to protect his rights, the seller being complained about will use your patent against you in turn, forcing you to withdraw the lawsuit.

Some people have tried but failed because you did not follow the other party's ASIN in the background, so Amazon could not determine whether the registrant or registered company of the patent could match and identify the identities of both companies or legal persons. This means that if you are a victim, then you need to follow his ASIN in the background, and you can also use his patent to complain about his products.

• Three ways to resolve copyright infringement complaints on independent websites

Method 1: If you are sure that you are being spoofed by a peer, rather than the real rights holder, then the fastest way to recover is to make a false withdrawal of the lawsuit; write directly to [email protected].

This method can also be quickly restored, and the fastest one is only about 1-2 hours! However, it should be warned that this method is only applicable to those who are spoofed by peers. If the real right holder is legally defending his rights, this method must not be used, and there is a high probability that it will be judged as fraud; so those malicious infringing sellers should not consider this method.

Method 2: The recovery method is to file a complaint in the background, which is relatively slower; but please note: "Do not admit that you have infringed the rights when you file the complaint for the first time. Click the misjudgment below and click here to submit Amazon's DMCA template. If the weight of your ASIN is high enough, then you will be able to recover quickly after clicking; but if the "Submit More" option appears, you will have to produce supporting materials ."

The first thing is to prove that your product was put on the shelves earlier than his. You can ask Shopify's online customer service and ask him to complain about the listing time of your link to prove that your ASIN was put on the shelves earlier than his.

Other independent websites have similar ideas. Anyway, as long as you can provide information with a timestamp, it can be used. Then you need to prove that the other party copied your pictures or descriptions. This kind of proof often requires information from your picture production process and the original records of your listing editing, such as the time information in the doc document attributes. You can also use your own brand independent website as an auxiliary explanation; another way is to modify your own description and pictures before submitting DMCA.

Method 3: For some wealthy SVIP sellers, if you have a paid manager who can help you process and submit complaint materials (DMCA), your account will be restored quickly, generally within one day.

• How to respond to trademark infringement complaints

The complaint of spoof trademark infringement is actually very simple. First, delete the brand in your description using the form, then issue an authorization letter to your store, and then submit the authorization letter and invoice, and a POA will be approved. The above is a complaint case against spoof trademark infringement.

If you have truly infringed on a trademark, you will have no choice but to delete the infringing words, admit your mistake, and implore the rights holder to withdraw the lawsuit, or find a way to provide a rights authorization letter and invoice.

If you are sued for trademark infringement by a law firm, the above method is invalid because the lawsuit has nothing to do with the platform and it is useless to appeal. You should find a lawyer to respond to the lawsuit as soon as possible or write an email to discuss a settlement with the plaintiff's lawyer. Otherwise, when the time is up, the money will be forcibly transferred, the inventory will be forcibly destroyed, and the account will be closed.

• How to respond to patent infringement complaints

If a competitor complains about your product's patent infringement using your own patent, you should issue a patent authorization letter to yourself and submit it together with the invoice. The POA can be restored if it indicates that the complaint was made maliciously.

• Regarding the recovery of parody in the listing policy violation

Duplicate ASIN complaints: The other party creates a product that is exactly the same as your product, with the same pictures, descriptions, and brands, and complains that you are duplicating it. This can often be supported by the time the product was put on the shelves.

However, some criminals will modify a listing that was created earlier than yours, and then change it to be exactly the same as your product. In this case, you can go to other sites of this ASIN to find its category, and then inform Amazon what category this product was originally and how it was tampered with and then complain about the duplication.

• About the listing being added with sensitive words and turned into a dog recovery

Solution 1: Check whether only the US site is down or all other sites are down

If only the US site is blocked and other sites are fine, you can go directly to the US listing background to find the sensitive words and refresh them. Sometimes you need to delete the ASIN (ps: delete all SKUs, including those that follow sellers) and then upload it to restore it.

Solution 2: If other sites are also down, this is usually added across sites, usually on other small sites. Confirm which sites are being copied and have added banned words in the listing. What exactly has been added? You can ask the customer service of the corresponding site. Go to the corresponding site and use the inventory loading tool to delete the listing of that site, then use the original SKU and ASIN to upload and refresh using the table template to remove the banned words. Just in case, go back to the site where you listed the product, delete the listing according to the previous method, and then re-list it with the same SKU and ASIN, then open a case to ask the customer service to refresh and restore the listing.

• Tag Adult Products Recovery

There are two ways to solve the problem of being labeled as adult products:

The first one: modify the category across sites to change it to the adult category.

The second method: Use a table to refresh the adult product on this site and refresh it to TURE1. Recovery is also very simple. Refresh the adult product column in the table to FALSE.

Then find other sites with modified categories and refresh the table to change back to your correct category

The above content is the reliable method for dealing with link failure compiled by Zhaodanmao. Be sure to save and learn it for future use! Of course, Maomao hopes that sellers will not need to use this strategy, nor use it to maliciously harm competitors!