As the impact of the novel coronavirus outbreak continues, misinformation about the outbreak has appeared on various channels, especially e-commerce platforms. Many sellers take advantage of people's fear of the new coronavirus and make false, exaggerated, and illegal propaganda about their products to boost sales, thereby misleading consumers who are unaware of the truth. Amazon was one of many tech giants that met with the World Wellness Group in Menlo Park, California, to discuss the best ways to stop the spread of misinformation about the coronavirus,media reported. During this period, Amazon has taken many measures to control the spread of false information about the epidemic on the platform. Recently, the company has achieved this goal by adjusting Amazon search results. As shown in the following figure: Since the outbreak, the spread has been accelerating. Infections have occurred in many countries around the world to varying degrees, at least 2,700 people have died from the disease, and the number of confirmed cases has risen to more than 81,000. Based on this situation, it is crucial to regulate the market and guide consumers correctly. By adjusting the search results this time, Amazon consumers will have a better understanding of the coronavirus protection measures, which to a certain extent also exposes the lies of some bad sellers who exaggerate the effectiveness of epidemic prevention products. In addition, Amazon has also taken some more stringent measures against sellers who want to take advantage of the epidemic to make some "ill-gotten gains." Recently, a batch of drugs claiming to be able to treat the new coronavirus appeared on the Amazon platform. In response to this issue, Amazon quickly responded by issuing a statement saying that they are removing these products claiming to be effective against the new coronavirus and have notified third-party sellers by email. In one case, Amazon told a seller that it would remove the listing of a surgical mask because it made "unapproved medical marketing claims." It is understood that in addition to Amazon, other technology companies have also taken measures to delete false information about the virus. Facebook said it would remove content such as "false claims or conspiracy theories" about the coronavirus, while Google published a search results page with resources from the World Health Organization. When users search for "coronavirus" on Twitter, the platform will add a label linking to the CDC website. |
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