The epidemic and riots are causing cross-border sellers to experience a "double kill"!

The epidemic and riots are causing cross-border sellers to experience a "double kill"!


It has to be said that 2020 is truly a magical year. The new coronavirus pandemic has swept the world, the fate of mankind is closely tied, and the United States is experiencing an unprecedented test of the century.

 

It can be said that the United States has single-handedly dominated the Weibo hot search list in recent days.

               


Words such as "American police", "black people", "violence" and "guns" appear frequently. What exactly happened?

 
The cause of all this is: the death of black man George Floyd.
 
Floyd, a 46-year-old black man from Minneapolis, is suspected of using counterfeit money.
 
A white police officer pressed his knee on Floyd's neck during law enforcement, and the man suffocated to death a few minutes later.
 
This incident aroused the anger of the American people. Starting from the evening of the 29th local time, local protesters took to the streets of 33 cities in 22 states and Washington, D.C. to protest. Some of the protest marches turned into violent marches.
 

Police car set on fire

             

  

Fire at police building

               


Many supermarkets and luxury stores were looted

             
According to CNN statistics, 25 cities in 16 states in the United States have imposed curfews.
 
As of now, the number of confirmed cases of COVID-19 in the United States has reached 1,836,719, ranking first in the world.

The impact of COVID-19 on cross-border e-commerce has long been self-evident. Issues such as policies, logistics, product certification, and shipping restrictions have all caused sellers headaches. Now, coupled with the double blow of the riots in the United States, the already difficult foreign trade industry has been made even worse.
 
Amazon, as an American company, was also affected by the riots.
 

Protesters looted an Amazon delivery truck, smashed a UPS truck and looted packages.

In downtown Seattle, protesters smashed the windows of an Amazon Go store.

Amazon is reportedly reducing its delivery volumes and closing distribution centers in cities including Chicago and Los Angeles.

All of the above have had an adverse impact on Amazon China sellers.

                            


01

Sales volume plummeted



Some sellers reported that the number of orders has dropped significantly in recent days, and the drop was even more dramatic on May 30, with some sellers' sales on that day falling to half of their usual levels. Some sellers speculated that it was because of the riots, as most people were out and would not shop at home.

            

▲ Image source: Seller communication group

           

▲ Image source: Seller communication group


In the seller communication group, someone posted a sales statistics chart for May, which clearly shows that the sales of this product have dropped sharply since May 29, and the situation on May 30 and 31 is not optimistic. May 29 was the day when the riots broke out in the United States.

           

▲ Image source: Seller communication group


Compared with the surge in orders when the US government distributed unemployment benefits, sellers' sales have plummeted recently.
 
Seller: Foreign trade is really difficult this year. Is there anyone who wants to set up a street stall with me?

02

Dare not ship



In addition to the sharp drop in sales, sellers are also facing increased shipping risks due to the riots.
 
Faced with the social unrest caused by the riots in the United States and the news that demonstrators were frantically looting couriers and stores, many sellers are worried about Amazon's delivery issues. In this case, can they still deliver goods safely?
 
Some sellers said that they were worried that their goods would be snatched on the way before they were even put on the shelves.

“Amazon message: Your goods have been snatched away, and AMZ can’t do anything about it.”

"Either we can't ship goods due to the epidemic, or the goods we shipped are snatched away."

"Now I don't expect to be able to get the goods, I just hope the goods can arrive at the warehouse safely."
      

▲ Image source: Seller communication group

                

▲ Image source: Seller communication group

        

▲ Image source: Seller communication group

     

▲ Image source: Seller communication group


Some sellers are also worried about the issue of compensation for goods. For sellers who have purchased insurance, they can get certain compensation even if the goods are stolen. However, whether the amount is consistent with the value of the goods depends on the different circumstances of each seller.

  ▲ Image source: Weibo user @AM-木子


 
In this situation, whether to ship the goods or not is a dilemma for sellers, and the current situation in the United States makes sellers panic.
 

03

Logistics delays


 
Due to the riots in the United States, not only are sellers afraid to ship goods easily, but logistics companies also express concerns that they are "worried about wasting money."

               

  ▲ Image source: Seller communication group


A logistics company shared a screenshot of logistics information in the group, which showed that the delivery was delayed to the next working day due to emergency or bad weather. Some sellers speculated that it might be affected by the riots.

          

▲ Image source: Seller communication group

          


▲ Image source: Seller communication group


In addition, a logistics company stated: "Due to severe local riots, traffic on some streets has been interrupted, and USPS last-mile delivery will be delayed in the near future." It is expected that UPS, FedEx, and Cardex will be affected, and last-mile delivery in the United States may be hindered again.
 
At the same time, due to the problem of cargo backlog, the four major foreign express delivery companies UPS, Fedex, DHL, and TNT all had serious warehouse overflows, and sellers said that package loss and delays occurred frequently.
 
Taking all these factors into consideration, it is estimated that the seller's goods will be delayed again...
 
Sales decline, delivery risks, logistics delays, one bad news after another followed, and this sudden riot caught the sellers off guard.
 
I wonder if sellers have encountered the above situation. Welcome to share in the comment area~

Text✎ Yi Xin/
Statement: When reprinting this article, the title and original text must not be modified, and the source and original link must be retained.


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